GREEN HEATING AND AIR INC

Heating & Air Conditioning
Toronto ON M5R 3H8
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Heating & Air Conditioning
GREEN HEATING AND AIR INC
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90%

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Reviews for GREEN HEATING AND AIR INC

Average customer rating:
9 10 (47 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Air Conditioning Repair

I have used this company multiple times for my HVAC needs. This time my a/c unit was not blowing cool air. Left a voicemail with company at 10pm and received a call within 15mins! The technician came promptly the next morning to assess the problem and my a/c was fixed shortly after.
Green Heating and Air once again displayed prompt customer service with answering my calls and provides a one year guarantee on work performed. I would not hesitate to recommend them and will use them again for future needs!

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for your stellar review! We sincerely appreciate you taking the time out of your day to leave us some feedback. We hope to be of service again in the future, and a big thank you from the team here at Green Heating!

John s.
John s.
2 reviews Mississauga, ON
10/10

After 8 years, someone finally figured out how to fix my air conditioning!

We recently had a fantastic experience with this company. Hassan and his crew were very respectful but most importantly, they resolved an issue we have had with our air conditioning for the past 8+ years! We have had many companies come to analyze the mess we were left with after a shoddy reno job but only Green Heating and Air had the ingenuity to figure out a way to bypass the slow leak in a line without tearing walls apart. No more filling up with coolant every spring! No more buying replacement parts that weren't even needed in the first place! Thanks Hassan!

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for sharing your feedback with the community! We are happy to have made such a positive impact, and thankful to have gained your trust, we hope to always go above all your expectations. From the Green Team, we thank you once again for your kind words!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Furnace and Air Conditioning

My mother's furnace broken down in the evening and Green Heating and Air was the only vendor I contacted that would come out the same evening.. The technician indicated that the issue was difficult to repair (the furnace was 17 years old) and suggested that it be replaced. I asked him to attempt the repair and he spent a number of hours trying but ultimately it did not work. I spoke with Hassan who appreciated my situation (my mother is at an advanced age) and arranged to have it replaced the next day. Adrian came and did an excellent job! The team was great to work with and really put a lot of effort into customer service. Hassan was great to work with - he always answered his phone and really worked hard to fast track the replacement which I really appreciated. I highly recommend this team. Leon Richmond Hill

Approximate cost of services:
$8,000.00
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Company Response

Hi Leon, thank you so much for the feedback on our team. We hope to be of service to you in the future!

Anna
Anna
1 review Old Toronto, ON
10/10

Furnace and Hot Water Tank

I recommend them. Hassan was straightforward and kept his word on billing and listed repairs. Adrian was polite, competent and got the job done.

Approximate cost of services:
$1,000.00
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Company Response

Hello Anna, we want to sincerely thank you for your feedback and for taking the time to leave us such a kind review.
Thank you! - Green Team

Ravinder
Ravinder
1 review Brampton, ON
10/10

Hot water boiler replacement

My old hot water boiler stoped working I placed a call and spoke to Hassan and he came to my property within the hour.
Came back with the new replacement boiler and finished the job by 3.30 I am very happy that our hot water is running again.
I will recommend Green heating and air conditioning without any hasitation.

Approximate cost of services:
$8,000.00
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Company Response

Hi Ravinder,

Thank you for taking the time to leave us some feedback!
We are beyond grateful to have you as a customer, and that we were able to help and deliver services promptly.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Company is responsive and determined to provide customer satisfaction

I had a heated driveway that was not working. Hassan and his team were determined to get this system going and they ultimately did. When other companies might have done a disappearing act, Hassan stayed with it and while there were some unexpected additional costs along the way, ultimately it appears that the work he did has resulted in the system working.

Approximate cost of services:
$15,000.00
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Company Response

Your feedback means a a lot for our team. Thank you for taking the time to leave us this review!

Christian in Toronto
Christian in Toronto
0 reviews Old Toronto, ON
10/10

Motor Replacement

I needed a motor replaced on a Saturday and buddy found me the exact one within a 2 minute phone call, he then ubered it out to my location in 30 minutes. Everything worked great and i am super happy with the company / service.

Approximate cost of services:
$470.00
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Company Response

Hi Christian,

Thanks so much for sharing your experience with us. We genuinely appreciate you choosing our company!

Green Heating and Air
Green Heating and Air
0 reviews Old Toronto, ON
10/10

Air Handler not working

After failed attempts to get a service call from other companies, I contacted Green Heating & Air and within minutes got a response with an appointment for the service call. The company followed up with a confirmation call and Hassan arrived exactly as scheduled. He quickly
diagnosed the problem and corrected it. Hassan and the company are very professional and the service charge was very reasonable. Thanks Hassan for a job well done.

Approximate cost of services:
$120.00
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Company Response

Thank you for taking the time to leave us a stellar review! We pride ourselves in meeting our customers needs in a timely manner, and at reasonable prices.
We're pleased to have you as a customer, and we hope we can continue to satisfy your needs in the future!

Private User
Private User
Private User reviews Etobicoke, ON
0/10

AVOID THIS COMPANY!!! STAY AWAY!

AVOID THIS COMPANY!!!

I called many reputable well-known companies first to come fix our problem, but no one was available, and this was an emergency for us... I called this company and Hassan came very quickly to fix our boiler as we have no hot water... They said we needed to change XYZ, much of it to pad the bill for the quote to be 2,500$, but would accept 2k cash... but I was desperate to get it fixed as my wife was on me, so I hesitantly agreed...

He asked for cash upfront before they started the job, which I declined and said you will get paid at the end, which he agreed to... Also claimed he works fast, and the job will be done within 1 hour... His brother Ali came to assist him... They changed all the parts, and Hassan left his brother to finish the job but said he now wants 50% of the money as he needs to go... He assured me the boiler would be working and I can pay the remaining 50% to his brother Ali at the end, which I begrudgingly agreed to... Ali could not get the boiler to work, and spent much of his time trying to fix all the water leaks he caused... He was here for an additional 6 hours, and left close to 9pm, saying he cant fix it and that his brother will come at 10am the next morning... I fired them right after as I got a sense they didnt know what they were doing... I told them not to come back and called an emergency service with a big reputable well-known company...

The next morning the new company showed up, and told me that this company (Hassan and his brother Ali) caused a lot of damage, broke things and all the parts they put in, need to be replaced as they were wrong and not appropriate for our boiler, which will now cost us even more money...

I told Hassan all this and asked for my money back in which he pretty much told me to go jump into a lake... I am leaving this bad review in the hopes of trying to make sure other customers dont get duped by this company... STAY AWAY!!! I know they will spin a response to this in some fashion, but they came, they diagnosed incorrectly, they got paid 50%, couldnt fix it in the many, many hours they were here, and now will not pay us back... Our conversation ended with him calling me a low class man... I would love to see how they can spin this in their response... DO YOURSELF A FAVOUR AND STAY AWAY!!! and they left a big mess!!

Approximate cost of services:
$2,000.00
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Company Response

We recieved a call from you on Firday at 2:15pm. We responded to an emergency call, no hot water for a boiler system. Hassan arrived by 3:00pm, exactly 45 minutes later. Promptly diagnosed the issue, and let the customer know the findings; the pump was broken, and no longer working in any capacity. There was a couple of leaks under the unit from a bleeder and guage. The customer was shown exactly where the issue was, and a quote was vervally provided. We asked for $2300 plust tax for the repair, but the customer offered us a cash deal price. $2000 was agreed to as the payment with the customer. Hassan began by taking the pump, tried to install the new pump but realized that the previous installer, instead of using a proper flange for the pump. Instead of using a half inch, they used an inch flange. After going to the supplier, the flange along with some pipes were replaced under our own cost to get the job done properly and stop the leaks. At 5pm Hassan asked his brother, Ali for help with the job, as he realized it was a bigger job than expected due to the flange size issue, a second pair of hands was needed. Ali came over and he worked on the boiler until 9pm, trying to get the customer's issue resolved as soon as possible. As he had worked for hours, he was tired, and mentioned to the customer we would return the following morning. Previous to that, Hassan had asked for a portion of the payment by 5pm because of the materials already purchased and being used in the repair. We had spent time, energy and major effort. It was made clear to the customer that the remaining balance would be paid after the job was done. When Ali left at around 9pm he was soaked from water and glycol due to the lack of proper installation by the previous contractor, as the drainage pipe was done improperly. At around 10pm we recieved a text from the customer, "you don't need to come back tomorrow. I hired someone else" After answering an emergency call, working from 3pm to 9pm to fix the issue, two people working on it, going back and forth to the supplier, uninstalling and reinstalling the expansion tank, for the remainder of the job he did not give the technitians a chance to complete the work, but rather hired someone else. He's complaining about the plumbing that was done and the pump which was absolutely correct. We removed the expansion tank ETX30 made by WATTS, and we re-installed the exact same unit back for him, and he is complaining we installed the wrong tank. This is not possible. The customer accused Hassan and Ali of causing damage, using unfair words and disrespecting Hassan in terms of his knowledge. The customer carried himself in an extremely mean and rude manner. Therefore, it was clearly explained to him that he had insufficient knowledge regarding heating and cooling systems, and in the end was called a low-class guy due to his actions and demeanor with the company. He was made aware that no more material was needed to finish the job, and so he decided to fire us to get out of paying the remaining $1000 balance, and have the work done at a lower cost. It is unfortunate, that with 17 years of experience and having all required liscences such as from TSSA, the technicians are labelled as unqualified to perform a repair.

Jeff Shimotakahara in Toronto
Jeff Shimotakahara in Toronto
6 reviews Toronto, ON
10/10

Residential Heat Pump Installation

Because of high heating costs over the past few years using our gas furnace, I wanted to convert our whole house over to a heat pump installation. I had previously had a mini split heat pump system installed for our third floor bedrooms, and I had our original contractor quote on supplying a system to cover our first and second floors. I contacted Green Heating and Air really to get a second quote for the project.

I contacted the company by phone in the late morning in Sept 2023 and Ehsan came to our house in the afternoon that same day. What struck me as amazing and in fact caused me to give him the job was the efficient way he got me the quote. Most importantly, Ehsan was flexible in negotiating a system that met our requirements. He did not leave until the final quote was emailed to me. He also had my questions about rebates answered by contacting the auditor while he was here.

The system, which comprised a 2 zone ductless heat pump unit, 30,000 BTU with 2 indoor units was installed the next week. Ehsan coordinated the installation. It was initially to take 2 days, but he brought in extra crew and it was completed in 1 day. A bit of drywall repair around our circuit breaker was completed a couple of days later.

I am very satisfied with the system that was installed and would definitely recommend Green Heating and Air Inc for projects like we had done. Should there be any issues with our system in the future, I am confident the Ehsan will look after us.

Approximate cost of services:
$15,700.00
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Company Response

Hi Jeff,

Thank you for taking the time to leave us such a detailed and kind review.

We sincerely appreciate you as our customer, and hope to always meet and exceed your expectations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GREEN HEATING AND AIR INC

Green Heating and Air Inc is a professional Heating, Ventilation, and Air Conditioning company. We are committed to the highest standards in maintenance, repairs, and installations for residential homes and commercial spaces in Ontario. We offer Furnace Repairs, and Heating and Cooling Repairs in GTA.

Green Heating and Air Inc is a licensed and registered heating and air conditioning company that has been professionally serving Brampton, Mississauga, Caledon, Bolton, Oakville, Woodbridge, Vaughan, Maple, Richmond Hill, Markham, and Toronto.

Qur Products all meet our high-quality standards from trusted brand names. We promote Trane, Rheem, Keeprite, Neapolitan, Goodman, Panasonic, Mitsubishi, LG, Rinnai, Noritz, Navien, Viessman, Triangle Tube, Honeywell, Emerson, Nest, Vanee and Weil McLain brands for the best quality and energy efficiency.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Trane, Rheem, Keeprite, Neapolitan, Goodman, Panasonic, Mitsubishi, LG, Rinnai, Noritz, Navien, Vissman,Triangle Tube,Honeywell, Emerson,Nest, Vanee and Weil McLain
SERVICES
Air Conditioning, HVAC, Boiler Repairs, Furnace Repairs, Hot Water Tanks, Ductless Air Conditioning System, Snow Melting,
BRANDS
Trane,Rheem,Keeprite,Nepolian, Goodman,Panasonic, Mitsubishi, LG, Rinnai, Noritz, Navien, Viessman, Triangle Tube, Honeywell, Emerson, Nest, Vanee, and Weil McLain
SPECIALITIES
Commercial and Residential
WEBSITE
http://www.greenheatingandair.ca/
YEAR ESTABLISHED
2008
PAYMENT METHOD
Major Credit Cards, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small or big
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, kindly ask for details
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