AVOID THIS COMPANY!!!
I called many reputable well-known companies first to come fix our problem, but no one was available, and this was an emergency for us... I called this company and Hassan came very quickly to fix our boiler as we have no hot water... They said we needed to change XYZ, much of it to pad the bill for the quote to be 2,500$, but would accept 2k cash... but I was desperate to get it fixed as my wife was on me, so I hesitantly agreed...
He asked for cash upfront before they started the job, which I declined and said you will get paid at the end, which he agreed to... Also claimed he works fast, and the job will be done within 1 hour... His brother Ali came to assist him... They changed all the parts, and Hassan left his brother to finish the job but said he now wants 50% of the money as he needs to go... He assured me the boiler would be working and I can pay the remaining 50% to his brother Ali at the end, which I begrudgingly agreed to... Ali could not get the boiler to work, and spent much of his time trying to fix all the water leaks he caused... He was here for an additional 6 hours, and left close to 9pm, saying he cant fix it and that his brother will come at 10am the next morning... I fired them right after as I got a sense they didnt know what they were doing... I told them not to come back and called an emergency service with a big reputable well-known company...
The next morning the new company showed up, and told me that this company (Hassan and his brother Ali) caused a lot of damage, broke things and all the parts they put in, need to be replaced as they were wrong and not appropriate for our boiler, which will now cost us even more money...
I told Hassan all this and asked for my money back in which he pretty much told me to go jump into a lake... I am leaving this bad review in the hopes of trying to make sure other customers dont get duped by this company... STAY AWAY!!! I know they will spin a response to this in some fashion, but they came, they diagnosed incorrectly, they got paid 50%, couldnt fix it in the many, many hours they were here, and now will not pay us back... Our conversation ended with him calling me a low class man... I would love to see how they can spin this in their response... DO YOURSELF A FAVOUR AND STAY AWAY!!! and they left a big mess!!