Martinez Build

Formerly Arise Renovations
Bathroom Renovation
Ottawa ON K1P 5K3
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Reviews for Martinez Build

Average customer rating:
9.8 10 (78 reviews)

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Michelle in Toronto
Michelle in Toronto
0 reviews Ottawa, ON
1/10

Bathroom renovation

They were responsive and provided a quote that was within market price. However we are very disappointed in how they managed this project. We told them from the very beginning that we had asbestos in the bathroom. We got a contract months ahead of the project due to start. There was no mention of the need for asbestos remediation in the plans. 1 1/2 months before the work that due to start, only then do they inform us that a professional remediation would be needed and that it would be at an additional cost to the quote.

We do not have any confidence in this company on how they will manage our project going forward. So now we have to find another contractor last minute, one who knows how to deal with asbestos and plan for it ahead of time.

Approximate cost of services:
$11,000.00
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Company Response

Hi Michelle,

Thank you for acknowledging we were responsive to your phone calls and emails. We wish we could have proceeded with your bathroom renovations. However, the asbestos report clearly states that a company that has the credentials for asbestos removal must do it. We cannot do the removal since it would be dangerous and illegal. We asked for the report from the very beginning but you did not send it to us until 1 1/2 months before the start day of your project, and only because we asked again. We would have loved to find a solution with you but once there was yelling we could not continue. We take a lot of pride in our customer service and workmanship.

We wish you all the best with your renovations.

Eva in Ottawa
Eva in Ottawa
1 review Ottawa, ON
10/10

Bathroom Renovation

Noah and his team did a complete bathroom renovation in our home. I could not be happier with them and the work they did. Our bathroom looks fantastic! The price was competitive and they were friendly, transparent, professional and clean. Noah was always available to answer questions and explain what was going on every step of the way. Much to my surprise, they completed the renovation exactly on time, despite some unforeseen issues that came up at the beginning (structural and plumbing problems that only became apparent after the demolition). I will definitely approach them for future renovations and wholeheartedly recommend them to anyone.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Eva,

It was a pleasure dealing with you and your family. I am glad we got over those challenges. Your bathroom looks beautiful (good job on the design). Have a great holiday to you and your family

Dan in Ottawa
Dan in Ottawa
3 reviews Ottawa, ON
10/10

Bathroom Renovation

It was great working with Arise on my bathroom renovation project. They were responsive and informative during the quoting process. Noah patiently walked me through what could be done, and helped source pieces I had trouble finding. They worked diligently to stay on schedule, kept a clean work area, and in general, maintained a friendly professionalism.

Approximate cost of services:
$10,000.00
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Company Response

Hi Dan, it was a pleasure working with you too! Thank you for having all the materials ready, it made everything go smoothly. Looking forward to renovating future projects for you or friends.

Tania in Toronto
Tania in Toronto
1 review Ottawa, ON
10/10

Bathroom and kitchen renovation

A month ago we finished renovating the bathroom and kitchen in our apartment. We waited more than two months to be allowed to start work due to the restrictions imposed by covid 19 ..... but the wait was worth it because Noah and his job partner from Arise Renovations did a great job. Exceptional professionals, good advisors, reliable, with great care not to bother too much and with a good sense of detail in their job. We recommend that you use this company for any renovation work. Thanks again Noah! Tania & Vladimir

Approximate cost of services:
$6,800.00
1 of 1 people found this review helpful.
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Company Response

Hello Ms. Tania and Mr. Vladimir, thank you for those kind words and your hospitality while we were there. The current situation of COVID-19 was a challenge but I am glad we got it done for you! We hope you are enjoying your newly renovated bathroom.

The Arise Team

Philip in Ottawa
Philip in Ottawa
2 reviews Ottawa, ON
10/10

Bath and Tub Surround Renovation

Noah was very responsive and easy to work with. I was replacing a 30 year old tub and surrounding tiles, and he provided some good ideas for the project and advice on what materials (tub, tiles, plumbing) to install. The work progressed as planned and the work area was cleaned up nicely upon completion. The installation looks great and I've very pleased with the quality of work. He added additional structural elements in the walls so that it would stand the test of time.

Approximate cost of services:
$3,000.00
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Company Response

It was a pleasure Philip. I am glad we were able to help with design ideas and that it turned out great!

Vanessa in Ottawa
Vanessa in Ottawa
1 review Ottawa, ON
10/10

Great work and very friendly

Noah and his team have always done a great job. This is the third renovation project they have done for us: master bathroom, powder room and new basement room. This project involved adding a new basement room with new door, trim and painting.
They are friendly, patient, professional and do quality work. Very good value for the work.

Approximate cost of services:
$3,000.00
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Company Response

Hi Vanessa, 3rd project completed for you. Thank you for being loyal customer.

Cathy Wilson
Cathy Wilson
2 reviews Ottawa, ON
10/10

Laundry Room Renovations

We contracted Noah of Arise Renovations to complete a small renovation to our laundry room. Our laundry room is on the main floor of our bungalow and is about 3' by 6'. We needed to replace our washer and dryer and the newer models (front loader) would not work with the bi-fold doors. We wanted advice on the options available to us. Noah provided this advice and did the work to remove the bi-fold doors and install proper doors, repaired the uneven cupboard, installed the dryer and painted the room. The job was completed in the time promised and we are very happy with the outcome.

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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Company Response

Hi Cathy, I am glad the renovation made you life a bit easier. Looking foward to the next project

Private User
Private User
Private User reviews Ottawa, ON
10/10

Painting the basement and putting up storage units

I needed my basement spruced up and painted. Arise Renovations did a great job, cleaning and painting the ceiling walls and floors and putting up storage shelving I had bought. They were efficient and worked long hours to ensure the project was finished in time. I would highly recommend them.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the kind words

Patrick in Mississauga
Patrick in Mississauga
1 review Ottawa, ON
10/10

Window frame and screen replacement

Arise Renovations' replacement of our water-damaged outdoor window frame and screen was meticulous and painstaking. They far exceeded our expectations and we will not hesitate to call upon their services again.

Approximate cost of services:
$1,000.00
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Company Response

Thanks again Patrick, it was great to have good customers like yourself

Kelly in Ottawa
Kelly in Ottawa
3 reviews Toronto, ON
10/10

Basement

Cannot say enough about Noah and his team's work!.They were meticulous in their work, friendly, on time and accommodating with our additional projects. Will be booking them again to take on the upstairs and kitchen.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kelly, It was a pleasure meeting you, Mike and the kids. We look forward to the next projects! Enjoy the summer

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martinez Build

At the core of our company is respect for our customers, our work and each other. We posses qualities that make our customers come back, time and time again. We look forward to working with you to make your renovation plans a reality.

CATEGORIES
Bathroom Renovation, Countertops, General Contractors, Home Additions, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Tile & Stone Contractors, and Design/Build
WEBSITE
http://martinezbuild.ca
PAYMENT METHOD
E-Transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.