Basics Water Restoration And Fire Damage

Waterproofing
Burnaby BC V3N 4Z9
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Basics Water Restoration And Fire Damage
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95%

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Reviews by rating (past 12 months)

Reviews for Basics Water Restoration And Fire Damage

Average customer rating:
10 10 (19 reviews)

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Jannie Lee
Jannie Lee
1 review Port Coquitlam, BC
10/10

House renovation

They did good job.
They communicated with me every details of all work. All the workers were polite and sincere.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your review Jannie! We were happy to hear that you had a pleasant experience during this sometimes hectic time. It was a pleasure helping you with your home renovation and we look forward to you enjoying your new home for years to come.

Hilary C.
Hilary C.
1 review North Vancouver, BC
10/10

Very professional and caring

My apartment experienced water damage, and I was incredibly impressed by the team's dedication to thoroughly explain the extent of the damage and guide me through the insurance claim process. Their professionalism was outstanding, and their genuine care and concern made me feel at ease. I had complete trust in them while they worked in my home. I would absolutely recommend them.

Approximate cost of services:
$59,000.00
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Company Response

Thanks so much for your kind words Hilary! Here at Basics Water Restoration and Fire Damage, we strive for only the highest levels of customer service and satisfaction. We had a great experience as well, working on repairing your home and helping you get back to normal. Thanks again for allowing us to help you navigate this process.

brittanymariesingh
brittanymariesingh
1 review Langley Township, BC
10/10

Water Damage Cleanup & Restoration

After a big storm, there was quite a bit of water in my basement and 1st floor of my home. I called Basics Restoration and they showed up very quickly and took care of all the water. Next, they were able to quickly work with my insurance company to get my home repaired and upgraded in some areas. I am very thankful for professionals at Basics Restoration for getting us back to normal so fast and making our home look so great. A++

Approximate cost of services:
$9,850.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! We appreciate your kind words and are happy you were satisfied with the work. We take pride in offering top notch work and customer service to go along with it. Again, thank you and have a nice day!

c4j
c4j
0 reviews Surrey, BC
10/10

Major Water Damage

In addition to:
-making the claims process very smooth,
-professional work well done,
-how patient Chaim was when discussing options,

I would like to underscore how, most significantly, he "read" us correctly

Approximate cost of services:
$20,000.00
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Company Response

It's very helpful working with someone that know what he wants and willing to listen to options.

Thank you very much

Flor R.
Flor R.
1 review Richmond, BC
10/10

Home renovation

Profesional and responsable company. We are very satisfied with their work. The company made the difficult process of restoration easier with their knowledgeable and friendly approach.

Approximate cost of services:
$25,000.00
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emkjewell
emkjewell
1 review Abbotsford, BC
10/10

Flood - Restoration of Water Damage

From the beginning to end my experience with Basics Restoration has been top notch. Through out the process of getting my claim approved they took over communicating and dealing with the insurance company for me as they knew how busy I was and I did not have the time or energy to stay on top of that. Chaim and his crew at Basics Restoration truly made a really terrible experience of having a flood as a new home owner into something extremely positive with their service and prompt restoration/renovation. I would recommend Chaim and Basics Restoration to any of my friends and family with property restoration needs. Feeling pretty lucky to have had the pleasure of working with this company and I will most definitely be doing business with them in the future. BASICS RESTORATION is on YOUR team.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Mrs Jewell , it was a pleasure working for someone with your attitude and support throughout the process, it made our job easier and stress free.
Thanks for the review

t.munro
t.munro
1 review Langley, BC
10/10

replaced hardwood flooring

my dishwasher broke down and flooded the house and basics helped me out to get my house back like it was through my homeowners insurance

Approximate cost of services:
$65,000.00
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Company Response

It's was a pleasure working in your house

camilo
camilo
1 review New Westminster, BC
10/10

Kitchen and floor renovation

They make it so easy for me. Guide me through the full process and amazing customer service. Their work was done very well and on time. I will hardly recommend them again.

Approximate cost of services:
$17,000.00
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Company Response

Thank you we appreciate your review

Daniel H.
Daniel H.
1 review Langley, BC

First Review

10/10

Bathroom flood

My toilet overflowed and this company represented me with my insurance claim and made the whole process stress free and repaired everything

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

We do the best job hoping to one day get a referral from the client.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Basics Water Restoration And Fire Damage

Our Story: Founded with a passion for helping homeowners and businesses recover from water, fire and property damage. Expertise: Backed by a team of skilled professionals with extensive experience in water damage assessment, restoration techniques, and property reconstruction, we bring expertise to every project. Comprehensive Services: From water extraction and ...
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