Modern Purair

Duct Cleaning
St. Albert AB T8N 5A7
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72%

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Reviews by rating (past 12 months)

Reviews for Modern Purair

Average customer rating:
9.7 10 (26 reviews)

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naomi
naomi
0 reviews Spruce Grove, AB
10/10

Duct/vent cleaning

Vent cleaning including a very clogged dryer vent was done and Jason did a great job

Approximate cost of services:
$420.00
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Company Response

Thank you Naomi for the feedback. We are happy we could help with the clogged dryer vent. Its never fun to lose the use of a dryer and I trust your clothes are drying much faster now.

Take care!

Michael Murphy
General Manager

t.richard.owens
t.richard.owens
0 reviews Edmonton, AB
10/10

Furnace and duct cleaning last dateonthe furnace

Last date on the furnace for cleaning or inspection was 1990 . We have only lived here for 3 years, and have completed3 major room Reno’s , lots of dust , drywall etc... . Our technician was prompt, tidy , and efficient . Without a doubt I’ll recommend your services to anyone

Approximate cost of services:
$420.00
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Company Response

Thank you so much for your review Richard! We truly appreciate the feedback!

Catwing
Catwing
0 reviews Edmonton, AB
10/10

Furnace duct cleaning

Jason was very professional. He took his shoes off every time he came in the house. He works hard and steadily and got the job done

Approximate cost of services:
$350.00
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Company Response

We are happy to hear that the job went well and that we kept the dirt outside where it belongs.

Thank you for sending us your feedback!

All the best,

Michael Murphy
General Manager

anushamoodley8
anushamoodley8
0 reviews Edmonton, AB
10/10

Furnace,vent,duct cleaning and sanitizing

Jason was courteous,professional and such a great guy.I felt comfortable asking questions and he explained what would occur during the cleaning and offered to show me what the huge filter had sucked out.He also remembered to add my discount which was wonderful
Was thrilled with Jason’s level of service and would recommend this company to everyone !!!
Great job Jason

Approximate cost of services:
$377.00
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Company Response

Thank you for sending us your feedback on your experience with having your furnace and ducts cleaned. We truly appreciate you taking the time!

We look forward to serving you again in the future.

All the best,

Michael Murphy
General Manager

froggytales
froggytales
0 reviews Edmonton, AB
10/10

Furnace, Air Ducts and Dryer vent cleaning.

They were very polite and friendly. They examined the house and gave us the quote again, which matched the one over the computer.
They were efficient and careful. They bunged a door frame with their vacuum and took a picture of the damage to show to us; they did not wait for us to find it a couple of days later and wonder how it got there. They showed us before and after pictures of the vent cleaning as well as the dirt they collected in their vacuum. The shoes kept coming off and going back on each time they entered or left the house. Two wonderful, young men working for a caring company!

Approximate cost of services:
$400.00
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Company Response

Its great to hear you appreciated our services! Thank you for taking the time to share!

dmccutch
dmccutch
0 reviews St. Albert, AB
9/10

Duct cleaning

Chris was on time friendly and helpful. Answered all my questions. Went about his work finished the work on time.

Showed the amount if dust collected and also the dryer. Very pleased overall.

Approximate cost of services:
$540.00
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Company Response

Thank you for taking the time to submit you great feedback!

We really appreciate your time and look forward to the opportunity to serve you again in the future!

All the best,

Michael Murphy
General Manager
Modern PURAIR St. Albert

Mona
Mona
1 review Edmonton, AB
10/10

Roof vented Dryer duct cleaning

Chris and Jason were very professional, courteous, and knew exactly what to do to solve our challenging dryer duct blockage. We highly recommend them and are extremely satisfied with their excellent service. Thank you!

Approximate cost of services:
$150.00
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Company Response

Hello Mona,

Thank you for taking the time to send us feedback on our work. 90% of our work comes from customers who refer us to their friends and family and your review on homestars goes a long way to spread the good will.

We look forward to working with you again in the future.

All the best,

Michael Murphy
General Manager

amantyka
amantyka
0 reviews Morinville, AB
10/10

Furnace cleaning

Jason was very professional, through, and efficient. We are very satisfied with the work done and have already recommended the company to a friend.

Approximate cost of services:
$360.00
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Company Response

Thank you Amanda for sharing your feedback and recommending us to a friend already! We truly appreciate it!

Rlhamans
Rlhamans
0 reviews Edmonton, AB
10/10

furnace cleaning

Punctual, efficient and I can notice less dust around the house, will definitely use Modern Pure Air again! 100% satisfied!!0

Approximate cost of services:
$387.00
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Company Response

Thank you So much for your feedback! We truly appreciate it!

Linda.Vansoest
Linda.Vansoest
1 review Edmonton, AB
2/10

Furnace, HWT And A/C replacement

I did not like the big vacuum brought into my home. It took longer to set up the equipment than to do the job. I was expecting a truck mount vacuum and felt it has more power than the machine carted down to my basement. I felt the job was inferior. When it was announced that the job was complete I asked if disinfectant was sprayed in the ducts. Disinfectant makes everything smell clean and fresh. No, but he could do it for an additional $80. Told him not to bother after I seen how little dust was collected in the canister. The furnace and vents had not been cleaned in over 10 years and with the amount of dust accumulation in the house I expected more dust/dirt to have been collected than actually was.

Approximate cost of services:
$315.00
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Company Response

Thank you for your feedback Linda and I apologize that we did not live up to your expectations.

We train our technicians to explain our service before we start the job and educate the customer about any additional services like ductwork sanitization. I will review the project with the technician that completed the project and identify areas of improvement.

The portable technology that we use is unconventional for some, but it does provide exceptional suction as it does not use multiple hoses running through the house. Every length of hose you add the less suction you have at the furnace. I have used both systems (truck mount and portable) and there are benefits to both but I am convinced that we can serve our customers better with this system.

With regards to the amount that was sucked out of the duct system, every house varies considerably depending on how often filters are replaced, how clean the home is, pets, and other environmental factors.

At least now you know exactly what was or wasn't in your ductwork so you know what to expect for next time. A truck mount system does not offer you this opportunity to see what came out.

But if you were expecting something different then I understand why this may be frustrating.

Please feel free to give me a call on my cell and we can look at options to satisfy your concerns. 780-293-5583.

Michael Murphy

Owner of Modern PURAIR St Albert

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modern Purair

Book online with PROMO CODE "HOMESTARS" to save $25 off a Furnace and Duct Cleaning! Modern PURAIR® is western Canada’s largest indoor air quality company, cleaning the ductwork in thousands of commercial buildings, residential homes, high-rise apartments, hospitals, and schools, property management companies, restoration companies, and more. With our trademarked ...
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