Senso Design

The Senso Design team were a pleasure to deal with. They were punctual, courteous and kept things clean. Mark was able to do the job in the time promised. I am very happy with the work that was completed and plan to call Senso Design back again for phase 2.

We contracted Senso Design for our school renovation project and were very happy with result and outcome.
We had very good experience from start and it was continued with good team and communication through the whole construction process.
Senso Design accommodate all of our request and even small details was putted into consideration, they work together with us based on our schedules which was very much appreciated.
The project has been completed earlier that expected which was a great bonus too.
This is absolutely a company that you can rely on and we would
highly recommended them for any project.

I renovated my kitchen with Senso Design and the whole team was great. They completed the demolition, quartz countertop/backsplash, floor tile, electrical and plumbing. I worked with Greg and he was very professional, great communication, and highly efficient!

We recently underwent a full kitchen renovation and I am happy to share my recent experience with Mark and his team at Senso Design. From concept to completion, the entire renovation journey was a seamless process that resulted in a kitchen that exceeded my expectations.

Without any personal references, our decision to go with Senso Design was based on Home Stars/Google reviews, first impression and our gut feeling. Thinking back, it may have been a risky decision but we have no regrets. We did extensive research and had numerous consultations before committing with Senso Design. From the moment we engaged Mark and the professional team at Senso Design, we knew we were in capable hands. Mark and his team took the time to understand our vision and needs, patiently discussed various design options and suggested practical solutions. Throughout the project, they maintained open communication, keeping us informed of the progress and any potential changes. Mark was available 24/7. He always responded to our text/email in a timely manner and addressed any issues immediately.

Right from the beginning, the importance of acquiring a permit was evident because we were removing a load-bearing wall. Senso Design had an Architect who was well-versed in the permit process, guided us through the paperwork and ensured all the necessary approvals were secured before any work began. This essential step, set the foundation for a seamless and hassle-free renovation, as we felt reassured that every aspect of the project would meet safety standards and building codes. The permit process in Markham took approximately two months to attain. It was not an issue for us because we were not in a rush. However, we did incur an unexcepted permit cost but the Architect provided us with a through explanation for the additional fee which we covered.

The design phase was an exciting and creative process but very stressful at the same time because I second guessed every decision I made. However, the design consultant took our ideas and inspirations and created a space that exceeded our expectations. The design consultant seamlessly integrated modern elements with classic touches, ensuring that our kitchen would stand the test of time in terms of both style and functionality. The layout was reconfigured to optimize space and workflow. The addition of a large center island has provided us space for meal preparation, ample counter space for multiple tasks and doubling as a breakfast nook for casual dining. Senso Design used a great Design Application that provided realistic renderings so we knew exactly what we were getting. There were a few design concept details I wished the Design Consultant educated us better on but overall, we were happy with the results.

The demolition and construction phase were surprisingly efficient, given the scope of the project. The team worked diligently to minimize disruption to our daily lives, and we were impressed by their ability to stay on schedule without compromising the quality of work. The team worked everyday from 8-5pm. At times, there was a language barrier with some of the workers but that is what Google Translate is for :) Every element was meticulously installed, from the intricate tile pattern on the floor to the flawlessly aligned cabinet doors. The floor tiles had veins in which the installer made sure each tile flowed in the same direction. The fabricator for my Quartz countertop and backsplash was flawless. There was only one seam created and you cant even detect it. The cabinet installer was a one man show. He took his time over 4 to 5 days but was very meticulous. We did have two issues that took several attempts to fix but, in the end, it was corrected to our satisfaction.

The project was completed within the estimated timeframe, a testament to the team's professionalism and commitment to delivering on their promises. They took great care to minimize disruptions to our daily routine and ensured the work area was kept tidy throughout the renovation process.

The cost was fair, considering the level of craftsmanship and the premium materials used. I would recommend that you have at least a 10% contingency fund above the proposed quote. Though the renovation was a significant investment, the results speak for themselves. The value added to my home and the joy I experience every time I step into my new kitchen make it worth every penny.

Even after the renovation was completed, Mark continued to provide exceptional post-renovation support. He promptly addressed two minor issues, one of which was related to the quality of the handles we purchased from one of their suppliers. Mark worked with the supplier to arrange for a full replacement at no additional cost and hand delivered the product within a week.

In conclusion, my full kitchen renovation experience with Mark and his team was nothing short of extraordinary. Their expertise, professionalism, and attention to detail brought my dream kitchen to life. I would recommend Senso Design to anyone seeking to transform their kitchen into a functional and visually stunning space. Thank you for creating a kitchen that has truly become the heart and soul of our home.

Great service, quick and professional. High quality material and perfect finishes
Now our family can enjoy extra space!

I've never renovated a property before, and Senso Design was patient with me and explained everything well. I made some mistakes with tiles, acquiring a stove top - Senso Design dealt with it, no problem.

Our experience with Senso Design was absolutely delightful. The work was done in a timely manner and the results were very high quality.

The contractors as well were very nice and accommodating to our situation.

The company as a whole went over and above our ask. We will use them as our future go to contractors and will surely refer to family and friends.

My mudroom off the garage was not very well laid out, felt very tight. Mark and his team took down walls and cupboards to completely redesign the space. I also had a 2nd laundry room I wanted to convert to an office. They added so much functionality to this space, where I now have tons of storage and a new office. I am extremely happy with the work. The crew were amazing, kind, and courteous when they were on sight.

Excellent service, guys were able to do exactly as we wanted to. Great communication, outstanding service. In other places wait time during covid was 6+ months while senso design could do our kitchen in less than a month.
Thank you!!! We will definitely come back for our next projectS

We were extremely happy with wotkmanship, cleanliness, excellent organiation, communication, sticking 100% to everything agreed, very good follow up. Had many compliments of contractor from condo office., condo neighbours etc. Can highly recommend Mark and his company to anyone.