Techvill Appliance Repair Ltd

Appliance Repair
Calgary AB T3H 2Y6
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Appliance Repair
Techvill Appliance Repair Ltd
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88%

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Reviews by rating (past 12 months)

Reviews for Techvill Appliance Repair Ltd

Average customer rating:
9.2 10 (82 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Refrigerator repairs

Alan the Journeyman was very efficient and technically skilled. Great job done. Highly recommended to anyone who might need their services.

Approximate cost of services:
$453.00
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Company Response

Thank you for your great review! Appreciate that.

Alla A.
Alla A.
1 review Calgary, AB
10/10

Fridge repair

My fridge stopped working. TechVill Appliance repair came up the same day I called and got my fridge worked again. It was a huge relief because I had a lot of food in my fridge.I found some advantages of working with TechVill Appliance:
* Reasonable prices
* Speed. A technician was working pretty fast to save my money
* Professionalism. A technician was honest and explained which parts should be replaced and which should NOT be to save money
* Accuracy. A technician was so accurate and there was no damage on the floor after his fridge repair.

If I have another appliance problem, I will call the guys again.

Approximate cost of services:
$300.00
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Company Response

Thank you Alla for your great review!

Private User
Private User
Private User reviews Calgary, AB
0/10

Do not let these guys near your Viking range

Technician (Won) came out to fix my Viking range (oven wouldn't light). There was some confusion over what parts needed to be replaced, but after a week or so the owner (Gary?) called me and told me my unit was subject to a recall and that maybe the recall would include one of those parts.

I called the recall line and Viking sent me parts (only those required to do the recall repair, which makes sense), and told me an authorized service centre could bill Viking for the labour. Won came back, and told me the recall kit was incompatible (did not interface with the control board). I called Viking and they told me Won's explanation makes no sense - the part is a thermostat. I then called Gary, and he was confused that Viking would only send me parts and not provide the labour cost. This is where I found out the hard way that Techvill is NOT an authorized Viking repair centre.

I had an actual authorized Viking technician come out, and he told me the recall part was broken, most likely by Won, who seemingly did not know what he was doing with this kind of range, and that Gary's understanding of the Viking recall was nonsense.

Approximate cost of services:
$149.00
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GreggO
GreggO
0 reviews Calgary, AB
10/10

Built-in Oven Repair

Techvill responded quickly to my call and their technician, John, identified the cause of the problem right away. He returned the next day with the new part and had it installed and tested quickly; nice to have the oven working again! Their service was professional and friendly - I would certainly use them again.

Approximate cost of services:
$500.00
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Company Response

Thank you GreggO for your kind words!

Sheri
Sheri
4 reviews Calgary, AB
10/10

Great service at reasonable rates

I made two appointments to uninstall my old dishwasher and install the new one. Vida made scheduling easy, and the technician, John, was professional, efficient and friendly. The prices were reasonable too. I would definitely use Techvill again!

Approximate cost of services:
$300.00
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Company Response

Thank you kindly for your review!

Private User
Private User
Private User reviews Calgary, AB
10/10

Remove Old and Install New Over the Range Microwave

We enjoyed working with Evan at Techvill Appliance Repair. He did an excellent job at a reasonable cost to remove our old and install our new over the range microwave. Even also recycled our old microwave. We would not hesitate to use Techvill again.

Approximate cost of services:
$150.00
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Company Response

Thank you for your time writing this review! We really appreciate that.

Victor Trcka
Victor Trcka
0 reviews Airdrie, AB
10/10

Countertop range

Dustin was very knowledgeable and professional. Replacement part needed no longer available, older unit. He made some modifications so the unit is still operable. Very pleased with service, would recommend.

Approximate cost of services:
$99.00
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Company Response

Thank you for your review

Geoff in Ottawa
Geoff in Ottawa
1 review Calgary, AB
10/10

Quick, easy, and right on budget.

Gave me a fairly small range for a quote on a washer repair. They got me an appointment the next day and were well within the budget. Super great!! I'd definitely choose them again.

Approximate cost of services:
$160.00
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Company Response

Thank you Geoff!

Private User
Private User
Private User reviews Calgary, AB
10/10

Great experience

Boris was quick to diagnose the problem and very fast and professional in completing our repair when the parts were available.

Approximate cost of services:
$330.00
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Company Response

Thank you for your great review

Not Happy
Not Happy
0 reviews High River, AB
0/10

Not a happy customer

Service technician came charged me $135
To give me part numbers and tell me where in the city to go get a part for my fridge and a part for my dryer I called him because my washer keeps leaking when I do a load. He told me to go by hoses.
Not at all a happy customer.

I asked for your technician to come and fix my washer as it leaks when doing a load, I could see dripping under the unit. As a person with limited mobility, I asked for the washervto be looked at and fixed, your technician told he it would be to expensive for him to fix the machine as its only hoses I needed and I could get them anywhere and fo it myself. I only asked if he could order me a new handle for the dryer as it was broken he then told me to go to reliable parts and didn't most of his time here looking up part numbers. I would have felt less ripped off if he would have replaced the hoses, instead you'd me I could do it myself. I feel absolutely ripped off by paying $135 dollars yo be told to go puck up parts and fo it myself. Not only andbi dealing with health restrictions I am also grieving the loss of my mom, my step dad and my aunt all in 7 months. I just wanted to do laundry and not have bit leak all over my floor. I ended up having hoses picked up and a neighbour installed them for me, parts were $24 dollars. Would have been nice if your technician would have done that instead of telling me how expensive it would be for him to do it. Wow...... can't help but feel ripped off.

Approximate cost of services:
$135.00
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Company Response

Dear customer,
According to our records once you requested the device in High River, AB we provided you a quote of Service Call for the diagnostic of $129+GST and you accepted that. Our journeyman came and diagnosed all three appliances for only service call fee with no extra charges despite there were three appliances instead of one. Anyway, tech provided all part numbers you need to replace and advised that you can fixed them by yourself to save your money due to minor issues were diagnosed. At the same time he provided a quote to fix all appliances which was denied.
According to all circumstances we really can not understand what was done wrong and why we deserve 0 stars for the job was done.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Techvill Appliance Repair Ltd

We found honest and professional specialist in their fields and put them all together into the team to reach our main goal – provide you a better service.

Appliance repair is a pretty simple job. It isn’t necessarily easy, but it’s simple: diagnose the machine, determine if it can be repaired easily or if something more complex is required (functional part replacement, electronic board repair, etc.), and let the customer know their options.

Many technicians we have seen are dishonest, trying to make smaller repairs bigger than they are so they can charge more. This hurts us because it hurts you, sowing the seeds of distrust and making people wary of calling help when they need it. We want to differentiate our business from those types of practices.

By being honest and truthful, our hope is that we will earn our customers trust and that they will recommend us to their friends and family.

Thank you very much for considering us for your appliance repair needs. We promise to work hard and do right by you. It is our sincere wish that after a repair you don’t call us for a long time… that means that we did the job right!

CATEGORIES
Appliance Repair
SERVICES
Appliance Repair Installation Services
SPECIALITIES
Appliance Repair
WEBSITE
https://techvillappliancerepair.ca
PAYMENT METHOD
Credit cards, Debit cards, e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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