Nordik Windows And Doors

3 new windows and a front door were purchased in Oct/18, it’s now almost March/19 and only 2 windows have been installed. They cancelled two installation dates and when the workers finally did come on the 3rd date they were unpreparaed to install all three windows and brought the wrong door. It’s been over two weeks now and they haven’t called us back to reschedule or update us, nor are they picking up the phone when we call. The voicemail always seems to be full as well. Terrible customer service. Very disappointing.

We had a great experience with Nordik Windows. They were price competitive after we received 4 quotes, but what really set them apart was their customer service. Alicia was professional from the moment she stepped through the door, everything was explained and the price quoted was the price paid. They were upfront with the timeline for installation and the two men who installed our windows were kind, professional and did great work. We are very pleased!

We are very pleased with the installment of the new windows by Nordik. For the past month we have noticed that the furnace heat does not turn on as much as before. The Windows look great both inside and out and are efficient. No more drafts! Thank you to Nordik and crew - Jennifer, Vince and Chris for their time with the removal and installation along with clean up. We appreciate you answering our questions.

We were very happy with the quality of window and the service Jason provided. Jason is quick to respond and we found the prices to be fair. The new window made such a difference to the exterior aesthetic that we ordered two more. Thank you so much!

Excellent service from beginning to end. Met with Alicia who did our quote and explained in great detail what product we were getting. Customer service was more than we expected right from the the quote to the measurements and the installers.
We would recommend Nordik to anyone looking for new windows.

I highly recommend Nordik Windows. I looked a four other companies and Nordik Windows had the best Price, Warranty and Customer Service. Their windows also have the highest energy rating. From the time they arrived and I received the computer generated quote with drawings of my new windows, dimensions and all the specific details required to make an informed decision. Jason Barrett handled the project and everything went very smoothly. The windows were installed on time by two very hard working and dedicated installers. They completed the installation of 6 windows including one Bay window in one day. Jason came on the day of the installation to confirm that everything was going as planned and to see if I had any concerns or issues. We have been living with our new windows for 4 months now and wish I had made the decision sooner to have them upgraded. They have made a huge improvement in eliminating air leaks from the windows, reduced noise from outside and to top it all off they work well and look great.

Consumer Choice was recommended to me by my co-workers. I called Consumer Choice and Nordic windows came to my home. The sales agent was good and I was excited for my new windows and door.
I was promised that my windows and doors would be installed by end of October, early November this is why I signed the contract.
In September the sales agent called to inquiring if there are any changes to the work order.
He let me know, if there are no changes this will be the final work order as he has put it in and we are still on schedule for end of October, early November.
At the beginning of November I called the agent and was told that the scheduling is up to the office not him. Please contact the office.
I feel I’ve been getting the run around regards to the insulation of my windows and doors.
Seriously how long does it take to make a window and install it.
It is December and I am disgusted that I would not get my windows and door for Christmas.
I’m thinking now that I should have gone with Brock windows and doors

I recently completed a window project for my basement and Jason suggested I purchase double slider windows with a zone 3 energy rating.

Although the standard builder grade windows were cheaper upfront Jason showed me how there was more value in purchasing the 430 series windows in regards to energy saving, the removable sash that would allow escape in case of fire and due to the fact zone 3 windows were GreenOn rebate eligible they would provide the most cost effective net cost.

I was installed by Nordik in a timely and professional manner and received my rebate a few weeks after completion of install with minimal out of pocket expense after rebate as promised.

This is my 2nd time working with Jason on a project and both times were a great experience. I would recommend Nordik moving forward and ask for Jason.

Alicia was very knowledgable, professional, kind, and helpful. Was an enjoyable process from start to finish! The installers were professional, clean, kind and competent. I highly recommend Nordik windows and doors for your next project!

My windows look amazing. I am completely satisfied with the product and installation. Many thanks to sales rep Alicia R. who provided constant support and advise through the entire process and my many changes!