Ray was fantastic. We called him to come out and clean our vents. When he showed up (on time) he learned that we were replacing the floor in a bedroom in a few days. When he heard that, he insisted on rescheduling until after we were done, at no extra charge! He even gave us a spare furnace filter in the mean time.
When we finished the floor and Ray came out again (on time), he was very transparent. He explained every step of the process, was very clean and professional, and thorough! He also used a natural blend to clean the vents, no chemicals, nothing harmful at all. He even gave me tips on how to run my furnace/AC better.
I expected a guy in a truck to run a vacuum to the basement for an hour. What I got was an extremely friendly, hard working person that gave me the best customer service I've experienced anywhere in my life. I actually wish I needed to clean my vents more often.
Just call him. Stop wasting your time.