Thank you very much for your business and awesome review, I truly appreciate it. Yes, making sure the dryer ducting is clear from flammable lint is very important as dryers are the number one cause of appliance fires in a home.
Thank you so kindly for the great comments and review regarding our service to your residence. Dryers are the number one cause of appliance fires in a home so it's extremely important to maintain and make sure the venting is checked and cleaned regularly.
Post Fire Inspection, Peace of mind
Thank you very much for the excellent review and comments they are much appreciated. Yes, the dryer and venting can be a very serious and potential fire risk if not inspected properly and thoroughly. I'm glad I was able to attend your residence to conduct an inspection and diagnostic check on the vent line which revealed the line was fully clogged which required cleaning and some repairs. Again, thank you for your business, I truly appreciate it.
James
Thank you very much for the great comments and review I truly appreciate your business. Our goal and commitment is making every customers dryer venting safe, code compliant and not a potential fire risk as dryers are the number cause of appliance fires in a home. Regular dryer duct cleaning is crucial in making sure flammable lint is removed from within the line.
James
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Thank you for providing feedback and I apologize if our service did not satisfy your expectations. We set a high standard for ourselves in making sure the customers home is deemed safe and not a potential fire risk due to a lint clogged dryer duct or a building code violation within the duct run.
With your residence the dryer ducting run after conducting the initial inspection and vent line check did not exit out the side of your home as you originally mentioned but went vertically up from the second floor laundry room into the attic and out to a roof vent. We accessed the roof to view the roof vent while conducting the initial inspection/ diagnostic check to determine why you were experiencing longer than normal drying times and immediately noticed that your dryer roof vent was not to code having a screen attached to it which was fully clogged with lint.
We then explained to you this blockage was a very serious potential fire risk issue and provided photos and recommendation the screen obstruction be removed, the roof vent cleared of all the lint that had collected inside and finally that a full vertical dryer duct cleaning be preformed from the roof in order that your dryer ducting was cleared of all the lint that had accumulated inside it. Prior to conducting any work we also provided you with the cost.
The majority of work was completed on the 2nd story roof of your residence. I apologize if we weren't able to collect all the lint that was removed from the vent line during this cleaning but please note the photo you attached for this review was taken by the technician to show you the amount of lint that was being cleaned from the ducting. This lint was collected from the roof after the cleaning and was not left.
Again our goal and number one priority is to make sure the customers dryer ducting is safe and not a fire risk when we have completed our work at a residence. I am sorry your experience of the service provided was not satisfactory.
James
Thank you so much for the awesome comments and review I totally appreciate your business.
James
Thank you for the great review and comments. Yes, safety and making sure the dryer venting is comprised of the proper material will make drying times efficient and short.
Thank you for leaving a review and kind comments. Making sure that the semi rigid transition hose is not made from plastic or foil wrapped in plastic is crucial in maintaining a safe and efficient dryer.
Thank you for the kind remarks and leaving a review. Dryers in homes are the number 1 cause of appliance fires so it's crucial that theses duct lines are regularly checked, cleaned and made safe.
Clean Dry Vent and Install Dryer Vent Flap
Thank you for your business and taking the time to comment on a review, I truly appreciate it.
