Phoenix Landscape Contracting

Landscape Contractors & Designers
Pickering ON L1W 2V8
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Landscape Contractors & Designers
Phoenix Landscape Contracting
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78%

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Reviews by rating (past 12 months)

Reviews for Phoenix Landscape Contracting

Average customer rating:
8.2 10 (25 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Backyard Patio

A friend recommended Jakub to me for my backyard project. He is very knowledgeable and helped me create exactly what I visualized. Im extremely happy and pleased with the final result of my patio. Jakub and his team are professional and I highly recommend them.

Approximate cost of services:
$12,000.00
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Private User
Private User
Private User reviews Pickering, ON
10/10

Interlocking patio project

My parents decided to hire Phoenix landscape contracting for there interlocking patio and absolutely loved the result. Jakub went above and beyond their expectations. They are extremely satisfied with the end result. They will definitely hire him again for all future needs and highly recommend his services.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for trusting me with your parents project. It turned out better than I thought it would. Thank You.

Vic in Toronto
Vic in Toronto
1 review Ajax, ON
0/10

Nightmare ...

This entire experience has been a nightmare, so many promises but even more excuses. Hired to lift, re-tamp, re-lay the patio slabs. Scheduled for 4-5 days ... we're currently on day 20 ( and it's only 70% complete) Zero communication and when he is communicating its FAKE NEWS. And without permission he posted photos taking credit for backyard as if he created it.
His team is non existent ... so don't believe him when he days he has one - he'll take off multiple times from your job or just not show up til mid afternoon ... or best yet ..ghost you for multiple days.
We are aware he always has a couple jobs on the go. If timelines, commitment, and honesty aren't an issue then he's your guy. Good Luck.

I should have specified ... saying it was 70% done was a stretch ... but it was definitwly 100% shoddy, amateurish work. We needed to re-do all of your guaranteed so-called expert work.

Approximate cost of services:
$5,000.00
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Company Response

I'm sorry you feel this way. 4-5 days of the original contract. I can't find the part in your review stating the additional projects were added which required additional time. Not to mention the rain days, heat waves and oh I forgot me wasting my time trying to find the product that has been discontinued. Also compacting existing base for days, which after 3 days of compacting it was still sinking. according to your review 70% was completed and substantial amount of money was still owed. Please correct me if I'm wrong. There are 3 sides to each story.

Philippe in Toronto
Philippe in Toronto
1 review Toronto, ON
2/10

Interlocking pathway

r23 Natalie court, Markham, L3P 3T5, $3650 cash no receipt
Unsatisfied work, sloppy and uncompleted job.
The 3 ft retaining wall that he build is shifting at an 47 degre
Interlocking stones are separating and there is a space or 1 inch between
them. Promises, promises, he never was back in fix his mess, big talker, hot air but does not keep his word. Called him again for another estimate for a deck, he admitted that something when wrong in the interlocking job, was to be back and to fix it, ran away and never to be seen again, call 4 times, never calls back, act before it get too far. Philippe Demets

Approximate cost of services:
$3,650.00
0 of 1 people found this review helpful.
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Company Response

Dear Philippe. I now regret not signing a contract with you. i have done few other projects for you that you were happy and satisfied with. I did my best with the used ,mismatched materials that you provided me with because you didn't want to spend any money on new building materials. So please if you are going to write a review. Please be fair and honest and tell exactly how it went. That's all. Thank you and good luck.

Amazing job in Pickering
Amazing job in Pickering
0 reviews Pickering, ON
10/10

Interlocking installation and design.

We recently had this company come out to look at our driveway,my wife and I have been struggling to come up with a solution to help dress up and improve are entrance to our home.
The moment that we spoke with the owner Jacobb we knew that we were in good hands.
He immediately came up with solutions that were elegant and very cost effective.
After we decided to take his advice,he we t over all the products and processes with him .it was very straight forward on what we were to expect.Once the process began he and his crew went to work and were very polite , clean, professional,and Jacobb always communicated with us throughout the process.when he gave us an estimate of completion I could not believe that it was possible, but sure enough he was bang on with his deadline.
I am currently re hiring thus company to begin another project for us. Highly recommended , definitely count on them to do you right.
Thank you for the amazing work Phoenix Landscaping.

Approximate cost of services:
$3,500.00
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Company Response

it's been my pleasure. we will definitely reconnect in the spring to continue with the other projects. Thank you for your hospitality.

Lisa in Toronto
Lisa in Toronto
0 reviews Pickering, ON
10/10

re-do backyard patio & install retaining wall

This was my first project to get done at my new home - everything inside had already been done and then there was the backyard! It was overrun with weeds, old patio stones and a retaining "thing" because it was not a wall or even level with the ground.....Jakub was the 4th and the last contractor that came to survey and quote the job. By the end of the day i hired him and there he was Monday morning with Jason. of course nothing ever goes as predicted, challenge with the rotted wood the air conditioner was sitting on, the deck was tipping and not level, the window wells were not connected to the house - I could keep going... Jakub came up with perfect solutions and took care of leveling/strengthening the deck. Thank you Jakub to you & Jason and your team - look forward to the next project (a new fence)
-Lisa

Approximate cost of services:
$7,000.00
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Company Response

It's been my pleasure meeting you Lisa. Thank you for your kind words, hospitality and generous gifts for Jason and I. I'm looking forward working with you again. Thank You and have a great winter.

LiLi19 in Richmond Hill
LiLi19 in Richmond Hill
1 review Richmond Hill, ON
10/10

Genuinely Amazing Team

Always have been apprehensive when trying to source a contractor............but truly look no further. What an amazing team. From design to execution these guys are on the ball!!! Thanks for the amazing work. Will refer Phoenix Landscaping & Contracting to anyone and everyone. Work done right!!

Approximate cost of services:
$7,000.00
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Company Response

Thank You for the kind words. It's been a pleasure.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great job on interlock brick

I had an issue with my old backyard patio that Jacob did a great job of fixing. The patio had sunken in a number of places plus was sloped towards the house instead of away from it. Jacob re-levelled the entire area to ensure water stayed away from my house and as well recommended a small gravel pit area to improve overall drainage. He's smart, organized, cost-conscious and meticulous. His pricing was very fair.

Approximate cost of services:
$2,400.00
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Company Response

It was a pleasure working with you Hilary. I'm looking forward working together again

Lindsay in Toronto
Lindsay in Toronto
1 review Toronto, ON
1/10

Fence project

Jakub made an agreement with my 85 year old nieghbour to remove and replace our shared fence without my prior knowledge. The version of a contract received was a written amount on the back of their business card.

The first day of the job they showed up at 330pm. They were late the second day too. I asked on day one and day two about getting a contract. Jakub said he would do it but it never appeared. I asked one of his labourers if they were putting in a shadow board fence. The employee didn’t even know what that was, which you would expect someone in the industry to be familiar with.

I was frustrated by day 3 of not having a contract or an agreement and said it was inappropriate to start a job without something in writing so everyone knew what the plan was. This resulted in Jakub calling me and yelling at me over the phone saying it was none of my business, I didn’t hire him and he doesn’t know why he has to deal with me.

I made it clear that it has everything to do with me since I co own the fence that was torn out and will partially own the one going in. Also his crew is on my property to do the install. He continued to be aggressive to the point of abusive on the phone until I told him that we would obviously not agree and I did not see the point in continuing the conversation.

In regards to the product. His business card contract did say 6 ft fence, however what was installed is only 5 feet high. Single sided and leaving one foot gaps in some places along the bottom.

To this day I have not seen a contract or a warranty for the fence.

It appears that this same person with the same phone number was previously running a business under the name Creative Ideas Landscaping that has a 38% star score and many reviews commenting on poor customer service, late arrivals to jobs, poor workmanship and unfinished work.

Approximate cost of services:
$3,800.00
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Company Response

Once again I was hired by Maria not you. We did what we were asked to do and then some. Maria wanted the fence to be 5 feet high. The fence was built by Maria's late husband 20 years ago. The original fence was 5 feet high and leaning over Maria's yard. It was a safety issue, also working in the rain with power tools is a safety issue. Which out of the 5 days that we were there it rained for 2 days. Maria and her daughter's were very satisfied with the workmanship. In terms of my guys not knowing what you were talking about is because we use different terms. Perhaps bord on bord or staggered look but once again we did exactly what the homeowner that HIRED Me wanted. Which was exactly how it was before, 5 foot hight and finished on one side. I was advised , since you didn't pay for any of the fence not to deal with you only with Maria and her daughter's . We had a verbal agreement that it was fulfilled. For your information Maria was provided with a written warranty. I would strongly suggest finding a hobby of some sort.

c.j.darnley
c.j.darnley
1 review Port Perry, ON
10/10

Garden retaining wall and interlock driveway

The work was excellent. I am very happy with the craftsmanship. Everyone was very polite and mannerly. I would highly recommend Phoenix Contracting. It's so nice to know that there are still companies who put quality first and have high standards.

Approximate cost of services:
$9,000.00
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Company Response

Thank You for the kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phoenix Landscape Contracting

Welcome to Phoenix Landscape Contracting. Personally I specialize in natural stone repair and installation. We have a great team of experienced and well trained individuals who will help you create the project of your dreams. Contact us today to schedule your appointment.
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