A Pleasure To Deal With - Fridge Repair
One of the most polite, courteous and trustworthy experiences I've ever had dealing with any sort of repair company in any field.
I called Toronto Refrigeration after my fridge broke down. They asked a series of questions over the phone to help me diagnose the unit a little further.
When they came to physically diagnose the unit, they were polite, extremely pleasant and they detailed out exactly what was wrong with the unit with clear communication. They didn't even collect a service fee! They told me it would get waived if we went ahead with the repair. This is unheard of! Wow.
After the diagnosis, I thought to myself that there's absolutely no way I can contact another company after the interaction I just had with these guys. Professional, kind, approachable and a very unique feeling of trusting them.
DO NOT call any other repair service - you will not regret it with these guys.
Will be calling them back for all of my other major appliance issues!
If you get the pleasure of speaking to Allen over the phone, you've hit the jackpot!
They communicated throughout the process
- Approximate cost of services:
- $795.00
- Company Response
Thank you so much for the exceptionally kind words and feedback! We strive for customer satisfaction and love providing an easy and smooth transition into a potential repair of an appliance! Thanks once again and it was our pleasure to help out!