Toolbox Appliance Repair

Formerly Speedy Appliance Repair
Appliance Repair
Toronto ON M5V 2Z8
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HomeStars
Appliance Repair
Toolbox Appliance Repair
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77%

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Reviews by rating (past 12 months)

Reviews for Toolbox Appliance Repair

Average customer rating:
8.5 10 (266 reviews)

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Private User
Private User
2 reviews Toronto, ON
0/10

Wrong Diagnose and Bad Customer Service

Called Speedy Applicance Repair( also has another name of IM Applicance Repair) for my KitchenAid fridge due to cooling function not working. The technician came in without testing anything told me my electric control board was defect and replaced it with $1100 cash. The technician left my home with "Call Service" Red light on display board right after part replacement with promise of fridge will back to work properly in 24 hours. So I waited 24 hours and not only cooling function was not fixed but also the red light on the dash board "Call Service" remained on. After 2 weeks the fridge was fixed finally by a factory guy recommended from KitchenAid/Whirlpooln and it was a complete different diagnose and I was told nothing wrong with my original
electric control board. After taking off the new electric control board, I contacted Roger at Speedy to take the part back and refund the part cost but got refused with rude attitude. When I asked to speak to management, Roger told me there is nobody else I can speak to. Disgusting experience with them. Not recommend at all.

Approximate cost of services:
$1,100.00
3 of 3 people found this review helpful.
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Company Response

We did a diagnostic on your fridge and determined it there was a sealed system repair required and the inverter board, you requested to try the inverter and that's what we did, we quoted you a price for the sealed system repair and never heard back from you, please call us

Rex in Toronto
Rex in Toronto
4 reviews Mississauga, ON
3/10

Repaired the oven, but Damaged the floor

They repaired the oven but did irreversible damage to the floor when pulling it out. I am pretty sure they would have been more careful if they were repairing their own house with hardwood floor.

That said, they responded on time and was courteous. Just that when I brought this issue to the owner or manager, he chose to ignored it. I did not even receive an apology.

Photos speak of themselves. Unfortunately, I cannot recommend this company to others for obvious reasons.

Approximate cost of services:
$250.00
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Company Response

We did indeed repair your oven and our tech was on site with your tenant. You did speak to us about the scratch but our tech denies causing it. We appreciate your concerns and are more then happy to help repair the damages. Please call our office as we have made attempts to reach out to you. Customer service is our top priority. Thanks

mehdi_nasser
mehdi_nasser
1 review Richmond Hill, ON
10/10

Dishwasher

The work was done very quickly and the man completely explained what the issue was.

Approximate cost of services:
$135.00
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Company Response

Thank you kindly for the review, we will be more then happy to help in the future

jennifer
jennifer
1 review Angus, ON
10/10

Samsung dryer

My dryer wasn't making any heat, so I called and asked for someone to come, without question I had an appointment same day! Fantastic! The service that was provided was excellent, it was fixed within the hour he was here! Extremely happy!

Approximate cost of services:
$390.00
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Company Response

thank you for the review, we will be more then happy to help in the future.

pamnijjer
pamnijjer
1 review Brampton, ON
10/10

Dishwasher

Repair person Eagle and Roger very nice !
My job was done very professionally
Very satisfied

Approximate cost of services:
$350.00
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Company Response

thank you for the review, we will be more then happy to help in the future.

Caleb
Caleb
1 review Toronto, ON
10/10

Broken lid switch

Technician was knowledgable and friendly. The job required basic disassembly of the washer top, removal and replacement of the broken switch, took about an hour from the time he arrived to the time I sent the review.

Approximate cost of services:
$270.00
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Company Response

That you very much for your kind review, our staff works hard to provide the best repair experience, thank you again.

Sandra
Sandra
1 review Burlington, ON
10/10

Gas stove repair

Mr. Igel was quick, and efficient.
Left no mess.
It was a very pleasant experience.
Thank you.

Approximate cost of services:
$510.00
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Company Response

That you very much for your kind review, our staff works hard to provide the best repair experience, thank you again.

KKR
KKR
1 review Toronto, ON
8/10

replace broken part on refrigerator

Replaced a broken part on my new refrigerator.
Service was prompt and polite.
Technician seemed very knowledgeable.
Thank you.

Approximate cost of services:
$100.00
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Company Response

That you very much for your kind review, our staff works hard to provide the best repair experience, thank you again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick and efficient

Communication and scheduling was quick, easy and in my preferred channels and time slots. Fix took all of 10 minutes. Received tips on better use of my washer and advice on what to consider when buying a new one.

Approximate cost of services:
$250.00
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Company Response

That you very much for your kind review, our staff works hard to provide the best repair experience, thank you again.

Jane
Jane
1 review Toronto, ON
10/10

Dish washer repair

Igal was clean, efficient and pleasant. I was informed when the appointment would be by email which I then had to confirm. Igal should up close to the time allotted. He was quick in figuring out the problem and quick in repairing it.

Approximate cost of services:
$400.00
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Company Response

That you very much for your kind review, our staff works hard to provide the best repair experience, thank you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toolbox Appliance Repair

toolbox Appliance Repair is Toronto's Premier Appliance Repair Company. We fix and service all major appliances brands. Our service areas are: Toronto, Mississauga, Vaughan, Richmond Hill, appliance repair Markham, Brampton, North York, Newmarket, Aurora.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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