Gotcha Covered Durham

Shutters & Blinds
Oshawa ON L1G 7J1
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HomeStars
Shutters & Blinds
Gotcha Covered Durham
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74%

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Reviews by rating (past 12 months)

Reviews for Gotcha Covered Durham

Average customer rating:
9.9 10 (63 reviews)

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Defrauded in Oshawa
Defrauded in Oshawa
1 review Oshawa, ON
10/10

Blinds

Mike and his wife were excellent from start to finish. They provided courteous and efficient and knowledgeable service. The blinds are exactly what we need and work perfectly. I would heartily recommend them!

Approximate cost of services:
$1,600.00
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Company Response

We always try to provide the best customer service that you can expect from Gotcha Covered and we're glad you enjoyed the experience as we did, too. Mike & Sharon

Mehul
Mehul
5 reviews Oshawa, ON
10/10

While home window treatments

Mike is amazing to work with! Very easy going, expert in his field and highly skilled with patience of saint! My home looks fantastic due to his window treatments!

Good luck, Mike. I highly recommend his services!

Approximate cost of services:
$7,000.00
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Company Response

Many thanks for your great review and we know how much you valued the customer service that you have been receiving from us. Mike

Jpb
Jpb
3 reviews Oshawa, ON
10/10

Main floor and bedrooms

We found this company online and after researching their reviews.
We made an appointment. Mike was prompt and discussed what we felt we wanted and what would suit the area and budget.
The shades arrived in the time frame we were quoted even though with the pandemic there is no guarantee.
Mike was efficient and he went and brought in tools to pull out the plugs
That held our vertical blind brackets. He also filled these in so all that we had to do was sand and paint the area before the shades arrived to be installed for the patio door.

We were happy with Mike and the product and will definitely call him for any other window covering needs.
JPB

Approximate cost of services:
$2,500.00
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Company Response

Hi! Thanks for your great review and sharing of the excellent customer service provided to you. Your comments is most appreciative. Mike

HW Oshawa
HW Oshawa
10 reviews Oshawa, ON
10/10

Service Call

Called Mike on a service call today and was able to come by within 2 hours of my call. Very pleased with the Hunter Douglas window shadings installed about a year ago.

Approximate cost of services:
$3,500.00
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Company Response

Thanks for the nice review and rating provided. We are glad you are appreciative of the customer service provided to you. Mike

Happy
Happy
0 reviews Pickering, ON
10/10

window blinds

The service that we received from Mike was like none that we have received before. He accommodated us and our schedule. The personal touch in what he did was like no other.

Approximate cost of services:
$90,000.00
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Company Response

Many thanks for your kind review. We try to go over and beyond the customer service level that customers expect from us on each call. Mike

Markham Project
Markham Project
1 review Markham, ON
10/10

Vinyl shutters on every main floor window

Every aspect of this project, from the very first telephone call to Gotcha Covered, through to measurements and final installation, was expedient, courteous and professional. The end result is wonderful. Friends of ours had recommended the company, and we have every intention of doing the same.

Approximate cost of services:
$4,000.00
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Company Response

Many thanks for the excellent customer review and ratings. We really try to make each project less stressful and easy from end to end customer experience. Glad you are enjoying the results! Mike

Louise Brown
Louise Brown
2 reviews Oshawa, ON
10/10

Shutters

Awesome service by Michael and his team. Friendly, reliable and good pricing. So good the first time I had them back for more windows to be done! Recommend them totally!

Approximate cost of services:
$3,000.00
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Company Response

We really appreciate you in coming back to us to cover your window covering needs again and thanks again for your comments. Mike

Private User
Private User
Private User reviews Oshawa, ON
10/10

Blinds for front bow window

The sale process was made easy. The blinds were installed in a few weeks.one blind was damaged and promptly replaced.
The sales person was knowledgeable and followed c19 guidelines.
All questions were answered during presentation.

Approximate cost of services:
$2,000.00
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Company Response

Your comments are very much appreciated and we're glad you enjoyed the customer service experience provided to you. Mike

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick Response, Professional, Good Quality Blinds

found Mike’s website from Google search. I was amazed by the customer feedbacks so I gave it a try. His response to my inquiry is so fast and detailed. Initially I wanted the blinds to be installed before Christmas but because of the lockdown it was postponed. Few weeks later, our new blinds finally areived and beautifully installed in our patio door.

Mike is very nice and professional. I highly recommend him.

We are so in love with our new blinds! Thank you so much Mike.

Approximate cost of services:
$550.00
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Company Response

Many thanks for your great customer review of the customer service provided to you. Enjoy your new blinds! Mike

Donna
Donna
3 reviews Courtice, ON
10/10

Shades

Called Mike from Gotcha Covered for second time to help us choose blinds for two large windows. We had used this business in the past and were very satisfied!
Again, we were not disappointed.
Emails and phone calls were answered within same day and consultations were completed within the week. Mike listened to our needs and gave candid feedback on our initial choices. He helped steer us towards options that was most suitable for our requirements (i.e. privacy, ease of use for a wheelchair user while still being a stylish natural look). Quotes were very reasonable and fair. Installation was completed within 3 weeks and finished cleanly and expertly.
Dealing with a business that offers excellent responsiveness, does not push to sell, and who are consistently honest with feedback is so refreshing! Covid-19 rules were respected, and mask and safe distancing were always practised.

Approximate cost of services:
$1,300.00
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Company Response

Thanks for your great customer review and given us the opportunity to provide you with new window coverings again knowing you would receive the expected exemplary customer services that is expected from us. Enjoy the view!! Mike

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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