Smart Quality Assurance General Contracting

For our kitchen & bathroom remodel, we asked around & got a great recommendation for Doug & his renovation team, and after an initial meeting, we went with Smart Quality Assurance.
We have been extremely pleased & satisfied with the end result. Everything looks and works perfectly in a very short amount of time and right on budget.
I would whole heartedly recommend Smart Quality Assurance contractors!

My wife found Doug in Home star based on the reviews she read on this website. Doug is a very friendly guy but his quality of work and his price and time management is not what you are hoping for!
We wanted him to do a complete renovation on my father in law in Keswick (3 bedrooms bungalow, 700 sqf),I have attached the pictures of his work and you will be the judge. I would take my renovations somewhere else If I were you!
Flooring: he failed to level it properly, he installed the laminate direction wrong.
Kitchen: I don’t think he ever did the kitchen cabinet before, we gave him a kitchen plan and at the end, the vinyl floor is ended up in to the living room!!(please look at the pictures) when he was asked why, he said the cabinet size were wrong (he was told to use filler panel. The kitchen supposed to be 10 ft long but at the end up being 9 feet!!! I had to get another floor contractor to fix the floor!
The counter top does not level with the panel below (please see pictures).
The counter top to wall missing caulking.
They used nailed gun from outside of the shining kitchen panel instead of using the screw from inside!
He quoted us with a sq quarter round (which is more modern for a newer renovations) but at the end he used the round quarter round!
There is no finish caulking to cover the nail gun on the quarter rounds around the house. (it shows very poor quality).
When he gave us a quote originally, he said he had a couple of Polish tilers and they will tile the bathroom in a day or two. He was doing the tiling himself for 10 days! And at the end one tile was lose ( he fixed it after I told him) and now another tile is moving!!
There are paint drips everywhere (pictures)
The list can go on and on.
Doug’s quote was higher than other quotations we received, and we thought we will get a quality work in a timely manner, but instead everything went wrong.
Please do your research before you give your project to an unknown contractor.
By the way the cost is only labour, we have provide the materials.

After renovation work on two full bathrooms, kitchen and powder room was completed , during warranty period, contractor was advised of two issues one of which he would have been aware of during installation. He promised to attend and repair.
He has still not done so 8 months later and no longer responds to messages.

Doug and his team gutted my garage and turned it into a terrific workshop with heating and ventilation systems installed and operational. They did an excellent job listening and asking appropriate questions about each of my requirements for the work space. I now have my 'dream garage' thanks to them.

Doug and his crew were excellent to deal with; plumbing, tiling etc. Drop sheets and dust covers were always used. The tear out was done carefully and neatly. Attention to detail and flexibility with a few minor changes resulted in a successfully completed project. Very happy with the final results! Before and after photos attached.

We hired Smart Quality Assurance General Contracting to do a complete bathroom repair and renovation for us after water damage. Doug's friendly manner was evident from the initial phone call. He was honest and informative as he explained the work that needed to be completed, materials needed, and what it would cost. The cost was broken down for us, and there were no hidden surprises. We paid what we were quoted. He patiently answered all of our questions throughout the renovation process. Doug and his colleagues were consistently courteous and respectful while in our home. He and his team were very reliable; they came and left when they said they would, and they completed the job in a timely fashion. We are so happy with our new bathroom! We would highly recommend Smart Quality Assurance General Contracting without any hesitation. We were totally satisfied with this project from beginning to end!

Remodeling first floor living space sons new bathroom
Contractor was competent, knowledgeable and pleasant to work with.
Timely and responsive to clients needs.

Smart Contracting is committed to satisfying their customers. From the first meeting with Doug to review the job, through the quoting process he was professional offering ideas and suggestions and very accommodating to our ideas.
He and his team worked hard each day keeping us abreast of their progress along the way.
As plans changed throughout, there were no questions asked.

Good quality of work, committed and dedicated. There is no reason to look any further, Smart Contracting is the company to take care of your renovating needs! You won’t be disappointed.

Excellent service. I was approached as soon as I put in a request and within a day the job was done. The work done was within our estimated budget, a little less I'd say, since Mr. David saved us from having to replace the entire piece of drywall with his simple & quick solution. Highly recommend..!!

The quality of their service is really amazing. Very friendly and courteous. Moreover they were kind enough to adjust according to my budget since I'm a student and wasn't looking to spend too much. They gave me a decent quote which was very less in comparison to other contractors. This shows how honest they are towards their clients. Above all they didn't refuse me for such a small dry wall fix job like the others did. So I'm really grateful to them. Thanks you so much for all you help. My very best wishes to your organization.