Interlock Metal Roofing - AB

Roofing
Calgary AB T2B0L1
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HomeStars
Roofing
Interlock Metal Roofing - AB
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64%

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Reviews by rating (past 12 months)

Reviews for Interlock Metal Roofing - AB

Average customer rating:
7.1 10 (35 reviews)

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Lilly from Edmonton
Lilly from Edmonton
2 reviews Edmonton, AB
0/10

red tile roof

we are not happy with quality of work, had problems from delivery to the installation
delivery company was not flexible with the schedule, were 2 deliveries, 2nd one without notice
waited almost a year for installation,
not worth $$, we are not happy with the roof
house insurance went up; not wind resistant it can fly away,
we are considering taking down the roofing

Review has 1 previous version
Approximate cost of services:
$33,000.00
What could this company do to improve their services?
communication, lower the price, improve the quality of work
Any advice to offer fellow homeowners facing a similar project?
go with someone else
0 of 1 people found this review helpful.
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Company Response

Interlock appreciates the feedback. We have discussed this issue with our delivery partner in order to improve the service to future customers. Our installation team returned to the house and inspected the roof once again, making sure all of Lilly's concerns about the roof were addressed. (The photos were posted before the final inspection and repairs.)

Edward  from Pincher Creek
Edward from Pincher Creek
1 review Pincher Creek, AB
10/10

Roof replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very happy with the service from the sales and service/instalation people. They were very prompt and courteous, they left the site very clean as well. We are very pleased and have told others to consider an Inter Lock roof when they are ready to renew their roof.

Approximate cost of services:
$60,000.00
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Shane and Theresa  H. from SWALWELL
Shane and Theresa H. from SWALWELL
1 review Three Hills, AB
10/10

New Metal Roof - Charcoal Grey Slate

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

All the employees of interlock were a pleasure to deal with. All very courteous and professional. All issues were addressed in a very professional manner. We would highly recommend this company and their product.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the nice words, Share and Theresa.
Enjoy you roof and let us know if you need something from our team. We will be more than happy to hear from you again.
Sincerely, Carlos

Tamara from Fort Saskatchewan
Tamara from Fort Saskatchewan
1 review Fort Saskatchewan, AB
0/10

No respect for the customer

I got my new roof on in December ! The boys were very kind but would block us in the house with snow everyday ! We had to clear the snow when they left so we could let the dogs out ! The roof is lifting and in areas looks unfinished but I thought that I would contact the head office and let them know what was going on with my roof only to be treated like crap by two women in the office and was told someone will be over to look at it that day ,,I waited all day at home for them and he was a no show and no call ! I'm very mad about this treatment and could never tell anybody to use them ! They take your money (a lot of it )and run ! I will nag every day now cuz I'm mad ! DO NOT use this roof company !

Approximate cost of services:
$25,000.00
3 of 4 people found this review helpful.
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Company Response

We have discussed this internally and I apologize for any miscommunication. Glad to know you liked the roof and the installers.

C Malica
C Malica
1 review Edmonton, AB

First Review

7/10

roofing

We had interlock replace our shingels and are very satisfied with the product and sevice and timing. It is great feelling that we will not have to worry about replacing our shingels ever again.

Approximate cost of services:
$20,000.00
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Company Response

Hi C Malica.
Thanks for your comments. Having our customers spread the word of the quality of the product and the service makes us very proud. Enjoy the comfort of your house with our Lifetime, non-prorated, 50 year transferable warranty and forget about the stress of re-roofing.
Cheers,
Carlos

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Interlock Metal Roofing - AB

Interlock Lifetime Roofing Systems is one of North America's largest metal roofing manufacturers. Our highly-durable aluminum roofing product is available in many different colors, designed and tested to be attractive and last a lifetime. We offer homeowners a trend-setting, elegant and environmentally sustainable option - and peace of mind for ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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