Express Appliance Repair

Appliance Repair
Markham ON L3T 3R7
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HomeStars
Appliance Repair
Express Appliance Repair
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56%

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Reviews by rating (past 12 months)

Reviews for Express Appliance Repair

Average customer rating:
5.8 10 (366 reviews)

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Sofia in Toronto
Sofia in Toronto
1 review Markham, ON
10/10

Great service

Great service , high quality people. Fixed the problem in a few minutes and took a great and low price for the job! Also explained the problem to me and provided tips how to avoid the problem again ! Just great!

Approximate cost of services:
$30.00
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Company Response

Thank you!

Kevin in Toronto
Kevin in Toronto
0 reviews Toronto, ON
0/10

Do NOT use this company!! Overpriced and poor service

Dishwasher wasn't draining so we called Express. Told $79 service fee would be waived if we proceeded with the repair, and $25 off the total if we proceeded.

Guy spent half an hour "diagnosing the problem", although I had told him we had already cleaned out the pump. After an hour, he announced he was finished. I asked what he'd done, he said he cleaned the drain hose.

For one hour, he charged me $300, even (supposedly) after they'd taken the $25 off. I asked about the warranty for the repair - NONE.

It was only then that I checked the reviews on yelp and others to find out what a TERRIBLE, HORRIBLE company this is.

OVERPRICED, LOUSY TECHNICIAN, NO WARRANTY - Can't think of three things I want less in a repair. Find someone else to do your work.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.

Jennifer in Markham
Jennifer in Markham
0 reviews Markham, ON
0/10

Stay away from this company!

I spent $500 to repair the heating element on my dryer. 60 days later it did not work. The company said that the 30 day warranty did not cover the issue so I would have to pay for another service call.

Approximate cost of services:
$50,000.00
3 of 3 people found this review helpful.
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Company Response

Hello Jennifer,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.

John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Great repair

I needed an urgent repair of my washing machine, so I called Express Appliance Repair and was pleasantly surprised that the repairman arrived immediately. Thank you so much for your fast work, it was very important in my case. The work was done perfectly!

Approximate cost of services:
$136.00
1 of 2 people found this review helpful.
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Company Response

Thank You

Michael in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

High-quality service

My fridge broke. I started looking for someone who could fix it, but there was nothing. Although the breakdown did not seem to be very serious, every service refused. My friends recommended this company. I ordered them, the repairman arrived, they did everything just super. I'm satisfied.

Approximate cost of services:
$140.00
2 of 2 people found this review helpful.
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Company Response

Thank You

Laurel in Toronto
Laurel in Toronto
1 review Toronto, ON
10/10

Recommend

Suddenly the lock stopped working and the washer was not closing. I left the booking on their website and right after that received the call with confirmation. The same day the problem was quickly found and the repair was finished within an hour.

Approximate cost of services:
$138.00
4 of 4 people found this review helpful.
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Company Response

Thank You

Roberta in Toronto
Roberta in Toronto
1 review Toronto, ON
10/10

Good service

I contacted Express Appliance Repair for oven repair, my appliance was quickly fixed. The problem was with heating, as there was a failure in the electronics. They gave me a 3-month guarantee and charged a reasonable price.

Approximate cost of services:
$140.00
4 of 4 people found this review helpful.
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Company Response

Thank You

Barbara in Toronto
Barbara in Toronto
2 reviews Toronto, ON
10/10

Oven repair

I would like to thank this service for quick and quality repair! The oven wasn't functioning for a long time. The repairman from Express Appliance Repair examined the entire oven and carefully checked everything, identified the malfunction, replaced the part and gave recommendations. I liked their prices and conditions. Thanks for quick and inexpensive repair.

Approximate cost of services:
$165.00
6 of 6 people found this review helpful.
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Company Response

Thank You

Private User
Private User
Private User reviews Toronto, ON
0/10

MIcrowave Repair

Do not use. Incompetent, no follow up, deceitful. Had to show You tube video to repair man on how to fix microwave door. No, really, I had to show him how to fix it with a video! Regardless, he caused more damage. Complained to ‘express appliance’. Took several calls to get attention. Their customer service is terrible. Don’t waste time trying to reach and/or talk to Miche___. They promised a refund. It is now over two months. No refund. Stay clear unless you want grief. (UPDATE: company offered refund, only if i signed off on statement that was fictitious: stating how they tried to reach me several times to fix issue but i was unresponsive, ie ‘my fault for issue’. Bunch of hogwash). MY ADVICE: Stay clear

Approximate cost of services:
$100.00
2 of 11 people found this review helpful.
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Company Response

Hello,
I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Appliance Repair

NO NEED TO STRESS, JUST CALL EXPRESS! Express Appliance Repair provides highest-quality appliance repair services to all households’ appliances. Our team of professional technicians is fully licensed and experienced many years to repair appliances such as fridge, dishwasher, washer, and dryer, etc. When you hire us, your appliance is fixed ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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