Rydel Roofing & Siding

Thanks for coming out to my home for an inspection. Your team was able to find the leak, remove the snow and repair it right away. I look forward to having Rydel redo my roof this summer.

The work entailed procuring and installing a two rail snow fence on an existing rubber tile roof.

The initial step of obtaining a quotation and gathering the information to select a vendor went very smoothly. I wish all companies were as easy to work with as Rydel was. My initial enquiries for information were answered promptly and completely. When it came to the on-site visit to view the work that I was looking to have done, the sales manager was punctual (always a good sign in my books), well prepared and ensured that all of my questions were answered to my satisfaction. He ensured that he or the right people were available in advance to answer questions about the product or the installation process without having to go away and research or ask others and delay the whole process. The quote was made available before they departed. The degree of organization and communication (and a fair price in my view) led me to proceed with Rydel.

The scheduling of the work and the communication surrounding this was one area that Rydel could improve upon in my experience. The job start was delayed more than once. However, the delays were not communicated in advance and only upon my enquiries to the office. Everyone that I spoke with was courteous and helpful in looking in to my situation but I would hope that they would communicate proactively in future any schedule delays rather than have the customers needing to call and determine where things stood.

Once the work began, my confidence in choosing Rydel was fully restored. The care being taken during the installation was fully evident. Any concerns that I had with the installation process were alleviated as they took the time to explain how they ensured that they screwed the mounting plates in to the truss and not just in to the plywood sheeting. The work proceeded without any delays (even proceeded in to the weekend with my okay) to get the job completed.

This is the first winter that the snow fence has been in place and it is performing as expected. I am very pleased with the quality of the installation. I can not evaluate the quality of the snow fence at this time as it will likely be a few years before that determination can be fully made. Aside from the communication around scheduling, I was pleased with the work performed. If I need roofing work in the future, I would call Rydel again.

There were some initial issues with scheduling and some confusion about the work to be done.

However, Rydel Roofing came through in the end and delivered a quality service. They even provided a discount for my trouble.

This summer (2018) I engaged the services of Rydel Roofing and I was extremely satisfied with the services I received.

I had a terrible experience with another Ottawa roofing company and lost a significant amount of money. I contacted Rydel as part of a "blitz" to find a new contractor. I was contacted almost immediately by their office administrator who put me in contact with Daniel Gillespie. He set up an estimate with me at my home that night...a Friday night...at 6pm. The following Saturday the team was on my roof doing the job.

Daniel and Mike Carrington went above and beyond knowing my previous experience and ensured my roof was done in a very short period of time. Every concern I had along the way was fully addressed and now four months later I am ready to face another Ottawa winter without any worries about the condition of my roof.

If you want to deal with a company that cares Ryan, Daniel. Mike and all the other staff exemplify what that is. You can't go wrong with hiring this company!!!

Thank you Rydel Roofing for putting me at ease after what was a very stressful situation!!

Ryan,

We wanted to express our extreme satisfaction with Rydel Roofing. Our home needed to be resided and your company went above and beyond in taking care of us. You identified issues with our flat roof and fixed it better than it ever was. The workers were very flexible and helped us to problem solve any issues that we discovered. Everyone in the company communicated well and responded promptly to questions we had. You provided a payment plan that met with our needs for our projects.
We are 100% please with your company and would highly recommend you to anyone. Thank you so much for making our home beautiful again.

Liz & Joel Glover

The work crew arrived early in the morning, tore off the old shingles, removed a sturdy, steel-lined masonry chimney, patched the decking and reshingled the roof by sunset. A competent, diligent, funny crew … a joy to have working on my house. 100% satisfied.

The gentleman who initially came to our home to inspect the roof and attic was extremely knowledgeable about what needed to be done and took a great deal of time to review the options. At no time did I feel pressured to pick one option over another and with the amount of information provided was able to make an informed decision. The workers were polite and very professional. I highly recommend this company.

Rydel Roofing not only did fantastic work but they also kept me in the loop from start to finish. I would highly recommend this company for any of your roofing needs. A great team and a great job! Thanks Rydel!

Great work on the roof and eaves. Would highly recommend Rydel Roofing. Thank you very much.

the work was fine, and done in an efficient manner. I would suggest not cornering your customers on the spot to leave reviews.