Love Your Stairs

Carpet & Rug Retailers
Toronto ON M3J 2P1
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Reviews for Love Your Stairs

Average customer rating:
9.9 10 (205 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Stair rug installation

Mark from Love your Stairs did a fabulous job. The job was clean and precise. I had to reschedule due to some unforeseen circumstances. But Love your Stairs accommodate the new schedule and got the job done.

Approximate cost of services:
$3,000.00
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Company Response

We are very honored with your feed back about our customer service as well as stair runner installation. Thank you for sharing your personal experience.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Private User
Private User
Private User reviews Newmarket, ON
10/10

We should have done this years ago

From product selection to instillation Rizwan and his team did an amazing job . It looks stunning and would definitely recommend this company . Adding this to our home just finished it up and I wish that we had done this sooner Thanks you for a very professional and personal experience throughout.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for sharing your personal experience about our customer service as well as stair runner installation. It was an honor to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Attic Stairs

I was looking to carpet the attic stairs to my son's new third floor bedroom. They're quite steep and I didn't want him to slip in the middle of the night. Rizwan responded to my email almost right away, brought samples and arranged for the installation within a week. Very clean, satisfactory experience.

Approximate cost of services:
$2,000.00
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Company Response

Thank you David for taking time and sharing your personal experience about our Stair refinishing.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Tariq
Tariq
2 reviews Vaughan, ON
10/10

Re-Sanding and staining stairs and installing new spindles.

Excellent job from start to finish.

We were introduced to many selection of colors to match with our floor color Rizwan at his prestigious showroom located in Improve Canada Mall.

At the start of the installation, three very professional installers were introduced and they worked very diligently to meet the schedule but not compromising the quality. We were guided with valuable advice through the project on where to get the best quality material and at a very good price.

At the end as it’s very obvious from before and after pictures below that we had a complete facelift of our stairs and created a very modern look.

Rizwan exceeded our expectations above and beyond. Thumbs up to him and his professional installers.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking time and sharing your personal experience about our quality of work and customer service. It was a great pleasure for our team to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Yana
Yana
3 reviews Richmond Hill, ON
6/10

Stair Refinish & New Installation of railings & spindles

The attention to detail was non-existent with his team for my stair refinish and new railing and spindles installation.
• the stairs and some parts of the new posts and railings are rough (not sanded and smoothed properly), and part of the handrail is splintering
• stain/paint lines on the 2-tone stairs are a complete disaster and not straight (I have resigned myself to redo)
• the stain is inconsistent on the refinished steps
• the part where the railing meets the wall has noticeable holes at the top that have not been properly covered, and the wall behind was not patched up prior to installation to accommodate
• a couple of the spindles do not line up with the others properly
• screw holes on the underside of part of the railing that was not patched up when they had to redo some spindles
• some of the spindles are not flush at the top (where not cut down enough to accommodate the top part). These are just the items that are still outstanding.

Items redone when noticed during work in progress included and were fixed while the crew was onsite:
• spindles not spaced out correctly
• Spindle shoes facing every which was (they had to remove most of them and reposition the spindle shoes)
• the railing was sticking out 2” and looked like it was taking up 1/3 of the steps (complete railing needed to be removed adjusted to 1” as I originally requested)
I was going to use them to redo the hardwood on my main floor but chose to go with another flooring company due to the lack of attention to detail from this company. They do a great job on carpeting (which they replaced on my second floor), but stairs are not something I would recommend them for.
Despite contacting Rizwan numerous times since September, it took over 3 months for the stair/railing installer to even come back to my house to look at the deficiencies. Needless to say, the items were never fixed.

Approximate cost of services:
$7,800.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for providing such a detailed and very valuable feed back. We are very sorry that we could not meet your expectations beside our multiple visits and best efforts. Once again it was an honor to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Stairs carpet runner

The owner Rizintan is an amazing person! He was very kind,thoughtful and helpful at anytime throughout the day. He answered my requests and phone calls in a timely manner. Raheel who installed my carpet was really nice,efficient and clean. He did a beautiful job and we really appreciated how he cleaned up when he was finished. I highly recommend them to anyone!

Approximate cost of services:
$1,800.00
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Company Response

Thank you for taking time and sharing your personal experience about our customer service and team work. It was a great honor to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Private User
Private User
Private User reviews Toronto, ON
10/10

Stair Runner Install

Rizwan recommended a great product at a fair market price and his installer was very polite, considerate and hard working. End product looks terrific and we are quite pleased!

Approximate cost of services:
$3,800.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Stair runner install

Great job. Amazing customer service throughout.
Very happy with the work and with the customer service from Rizwan
Highly recommend!

Approximate cost of services:
$1,500.00
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Company Response

Thank you for sharing your personal experience and giving us the opportunity to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Private User
Private User
0 reviews Kettleby, ON
10/10

Carpet runner

I was very pleased with the whole experience! Professional service and input as well as a stunning final product. I would highly recommend their services!

Approximate cost of services:
$2,800.00
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Company Response

Thank you for sharing your personal experience. It was great pleasure to serve you.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

Alan H Rae
Alan H Rae
2 reviews Markham, ON
10/10

Love the Carpet, Amazing Service

What a difference a new carpet makes. Love Your Stairs just installed a new carpet on the basement stairs and basement floor. It is a beautiful light colour which brightens up the basement but the best part is walking on it where if feels like stepping on a cloud thank to the combination of quality carpet and under pad.

Mark, the installer, did a fantastic job of removing the old and laying the new. He never stopped and when finished you could see his quality professionalism and workmanship. He left the area clean and spotless.

I have no hesitation in recommending Love Your Stairs

Approximate cost of services:
$5,500.00
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Company Response

It was a great honor for our team to serve you. You have such beautiful choice of picking the best quality at no time. Thank you for sharing your personal experience.

Always Try to Excel in Good Deeds!
Team at Love Your Stairs

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Love Your Stairs

Love Your Stairs founded in 2003, also known as the Toronto Stair Runner Company, is a creative leader in developing Stair Runner ideas. Love Your Stairs transforms your ideas in to reality. Love Your Stairs carries an artisanal approach to our work by having an expert understanding of stair runners, stair refinishing, carpet runners, stair rebuilding, stair repair, carpet installation, laminate flooring, and hardwood flooring.
Love Your Stairs company has grown over the years through word of mouth referrals. We are a family sized business that always remains utterly personalized in our approach with clients and execution of work by closely monitoring and maintaining the optimum quality of workmanship in stair rebuilding and stair refinishing.
We offer the best selection of stair runners & carpets including a variety of services including stair refinishing, carpet runners, stair rebuilding, stair coverings, carpet runners for stairs, carpet for stairs, and stair repair. Love Your Stairs has a wide range including stair runners & carpets of all kinds, from carpet runners to custom rugs & wall-to-wall flooring. Our carpet designs include but not limited to a large selection of modern, stripped, geometric, natural & oriental styles of stair runner carpets to match your personality and to fulfill your home décor needs.

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Stair Builders, and Floor Laying & Refinishing
PRODUCTS
Sisal Natural Carpet, Sisal Stair Runner Sea grass Carpet, Natural Carpet Runner for Stairs, Wool Stair Runner, Stair runners, Wool Broadloom, Berber Carpet, Oriental Rugs, Oriental Runners for stairs and hallway, Contemporary rugs and Runners, Modern Runners, Custom Design Rugs and Runners for Staircase and Hallway, Red Carpet Runner, Plush Broadloom, Residential Carpet, Industrial Carpet, Commercial Carpet, Low Pile Carpet, High Pile Carpet, Geometric Carpet, Striped Rugs and Runners Carpet Wide Binding Tape Laminate Flooring Hardwood Flooring Engineered Flooring Vinyl Flooring
SERVICES
Carpet runner for Stairs Toronto Services Carpet Installation, Carpet for Stairs, Wall to wall Broadloom Installation, Flooring Installation, Stair Runner Installation, stairs rebuilding and, refinishing stairs, Carpet Edge Binding Service, Wide Cotton Edge Binding Services, Laminate Floor Installation Hardwood Floor Installation Engineered Flooring installation vinyl Flooring Sales and Installation Carpet Installers, Floor Installation
BRANDS
Godfreyhurst, Prestige mills, Stark, Stair runners, Shaw, Cortenaer Wool, Beaulieu, Stanton Carpet, Home Show, Mohawk, Dixie Home, Kane, Royal Dutch, Couristan, Cotton Tape, Kraus, Mashland,
STYLES
Custom design, Modern, Transitional, Traditional, Oriental, Victorian, Floral, Contemporary, Natural, Animal print, Geometric, Striped, Patterned, Sisal, Basket weave, Harri-bone, Chevron
SPECIALITIES
Stair Runner, Stair Coverings, Stairs Rebuilding, Stair Refinishing, Specialized in custom stair runners, Developing ideas in stair runners, Customize Runners for Stairs and Hallway, Natural Wool, sisal carpet runner for staircase and hallway, custom area rugs, Residential Carpet Installation, Industrial and Commercial Carpet Installation - Basement Carpeting
WEBSITE
http://www.loveyourstairs.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
7
RETURN POLICY
100% Satisfaction Guranteed
PAYMENT METHOD
Cash, Cheque, E-Transfer, Visa, Master Card
LICENSES
WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
Graduate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
PROJECT RATE
Flexible
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Available
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