Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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Brodie Ferguson
Brodie Ferguson
2 reviews Edmonton, AB
10/10

Furnace Replacement

I chose Furnace Solutions after looking through a lot of other companies online, and also receiving an in person quote from a competitor. Ryan was incredibly friendly and helpful throughout the process. I really appreciated that there is no maintenance contract required to maintain warranty. The install cost was significantly lower than the other quote, and even beat out Costco’s specials. The actual installation was a huge improvement in appearance from our existing system. All the tubing and cables were organized and routed in an intelligent manner, instead of strewn everywhere. Nolan and Jordan worked nonstop with no breaks for 9+ hours, and were friendly and helpful throughout the install. Ryan provided great post-install support with some small concerns I had, and made sure I was 100% happy.

Approximate cost of services:
$6,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Brodie, Thank you for taking the time to share your experience in such great detail, those little details are the things we pride ourselves on here at Furnace Solutions. Keeping your home as clean, and easy to maintain is a necessity during your installation. We want you feeling taken care of each step of the way, our installers are dedicated to great customer service and they're workmanship is truly one of a kind. We thank you for noticing the extra effort we make in creating the best experience possible for our customers. Thank you for choosing Furnace Solutions, we appreciate your business.

Betty in Edmonton
Betty in Edmonton
1 review Edmonton, AB
10/10

Furnace installation

Noland and Jordan came to our home on time. They started their work right away. They were approachable,friedly and professional as well as knowledgeable. They knew what the're doing. The worked area was very ckean when they left. I am very satisfied with their work. I absolutely experience great customer service!

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Betty, thank you for taking the time to come share your experience with us. Customer service is vital for us here at Furnace Solutions, we want each and every home we visit to feel like family. That's why our installers go above and beyond to ensure you are fully educated while leaving your home clean, and tidy. We want you to feel like you are in good hands. Nolan and Jordan are great assets, thank you again for sharing your experience, and for choosing Furnace Solutions.

Paul P.
Paul P.
1 review Spruce Grove, AB
10/10

Garage Heater Installation

On time, great workmanship, very professional! Don't settle for another company's second rate quality, get your install done right with these guys!!

Approximate cost of services:
$2,500.00
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Company Response

Paul, Thank you for taking the time to come and share your positive experience. Our crews here are diligent and dedicated to professionalism and strive for flawless work. Thank you again for your recommendation, and for choosing Furnace Solutions!

ryarmuch
ryarmuch
1 review Edmonton, AB
10/10

Garage Heater

The guys installed a garage heater for me. They were quick, clean and very accommodating. I am very happy with the installation of the unit. Thanks.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for taking the time to share your experience Ryan, hassle and worry-free is what we aim for during every installation, happy to hear that you are more than satisfied with your new addition. Thank you for choosing Furnace Solutions.

arnieike
arnieike
1 review Sherwood Park, AB
10/10

furnace replacement

Fast responce, Excellent customer service, above and beyond. Fast with quality very knowledgeable. .... thank you!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to share your experience Arnie, quick and painless is what we aim for during each and every service we provide. Thank you for choosing Furnace Solutions, we appreciate your business.

aveike
aveike
1 review Sherwood Park, AB
10/10

Furnace replacement

Very impressed with the staff of Furnace Solutions who were so friendly, prompt and knowledgeable about their job, as well as the best products for our home. Everything was done so efficiently and neatly, we couldn't have asked for anything better. Special thanks to Scott, Matthew and John for all their expertise and helping us out of a cold weekend.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the kind review Arnie, we are so pleased to hear that we have exceeded your expectations from start to finish. When you choose Furance Solutions, you are choosing the best products, efficiency, and full education on your new home purchases. Scott, Matthew and John are incredible at making our customers feel like family, and we couldn't thank you enough for recognizing their hard work and diligence! Thank you for choosing Furnace Solutions, we look forward to your future business!

m.pawluk
m.pawluk
1 review Edmonton, AB
10/10

Furnace and water tank installation

John and Matthew were very professional, polite and extremely knowledgeable. They ensured that we had a full understanding of of the furnace and water tank before they left. Everything was clean and tidy as well. I really appreciated the extremely fast service we received as well. I would absolutely recommend Furnace Solutions to my family and friends.

Approximate cost of services:
$6,100.00
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Company Response

Thank you for the kind review Michelle, John and Matthew are incredible installers especially when it comes to educating you on your new home additions, we want you to feel fully comfortable to use the products before we leave your home. Incredibly happy to hear you are satisfied with your service provided, welcome to the Furnace Solutions Family! Thank you for you business, and choosing Furnace Solutions!

Bob D.
Bob D.
4 reviews Edmonton, AB
10/10

Furnace Replacement

Furnace Solutions replaced the Furnace in my Condo rental property. Ryan, was very professional in assessing my needs and giving me a very fair quote that clearly outlined the specs of the furnace and the details of all the work that would be performed. The installation was completed by John and Mitchell and took about 4.5 hours. They did an excellent job of the install with everything being straight and proper in spite of terrible weather conditions with a major snowstorm. They were very clean and efficient and did not cut any corners. Very professional installation.

Approximate cost of services:
$4,200.00
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Company Response

Thank you Bob, for the lovely and detailed review. We believe its the little things in our installs that truly create a lasting impression, taking the time to fully educate you on your new purchase, and ensuring everything is 100% before we leave anyones home. Who said being a perfectionist is a bad thing! Thank you for your review Bob, we look forward to future business. Thank you for choosing Furnace Solutions!

perry.e.owen
perry.e.owen
1 review Edmonton, AB
10/10

Furnace replacement

They were prompt to respond to our call with both excellent service and fair pricing. I would call these guys again in a heartbeat ^_^

Approximate cost of services:
$4,500.00
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Company Response

Thank you for taking the time to write us a wonderful review, happy we could be the ones to assist you with your furnace needs during these cold nights. Thank you again for choosing Furnace Solutions, and we look forward to your future business.

Chris browne in Edmonton
Chris browne in Edmonton
1 review Edmonton, AB
10/10

Maintenance

Hey these guys were fantastic!! They installed our air conditioning and did maintenance on furnace and garage heater. Also fixed a greenhouse heater that was rattling. Great friendly service. It is the only company we use. They are so fantastic that we would not consider anyone else. When they fix things, they work.

Approximate cost of services:
$150.00
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Company Response

Chris, thank you for the positive review! We are pleased you are happy with not only your installation, but your service as well. We like to go above and beyond at each and every point of interaction with our customers, our crew pride themselves on incredible customer service and the ability to get the job done right the first time! Thank you again for choosing Furnace Solutions, we appreciate your business and your recommendation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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