Pristine Plumbing & Drainage

Plumbing
New Westminster BC V3M 1T7
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Pristine Plumbing & Drainage
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99%

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Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (350 reviews)

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Private User
Private User
Private User reviews Burnaby, BC
10/10

House Drainage

We had this company scope our perimeter drainage.
They found partial blockage and cleared it in a very professional manner.
Knowledgeable, prompt and courteous.
Charged exactly as estimated, no surprises.
Highly recommend.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for the review. We're glad we could resolve your drainage issue.

Lida from Vancouver
Lida from Vancouver
3 reviews Burnaby, BC
10/10

Highly Recommend 10 stars all the way

I had contacted Pristine Plumbing to replace a laundry room faucet in an old house as it had just worn out and water could not be turned off. This was not a straight forward install as the original was installed incorrectly in the 1960’s and it was a tight and unusual fit. Chris was the plumber that was sent over and he was excellent, explained everything. I know a little about old plumbing as I was a strata manager for a number of years of a 45 year old building. Chris did an excellent job and I would highly recommend him and Pristine Plumbing. They also did a follow-up call which was a nice touch.

Approximate cost of services:
$600.00
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Company Response

Thank you for the wonderful review Lida. We'll be sure to let Chris know you were happy with his service.

Private User
Private User
0 reviews New Westminster, BC
10/10

Great emergency service

I had a large blockage in my main sewer line and woke up to when you flush the toilet it backed up into the downstairs tub. I called three plumbers and all them them told me 3 to 5 days to get some one to come and take a look.

Pristine plumbing fit me in within 4 hours. Came on site, snaked the main sewer line, Camera scoped our line all the way to the city line and completed the job within 90 mins.

In addition, the plumber Daniel, explained his process all along the way. All I can say is I am glad the other plumbers could not do the job. I would recommend pristine to anyone needing plumbing work.

Approximate cost of services:
$750.00
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Company Response

Thank you for the wonderful review. As you know, we have the right equipment for the job and try our best to answer emergency calls the same day.

Private User
Private User
0 reviews Coquitlam, BC
10/10

Super personable and great service

Friendly, knowledgeable service. Was on time, was relatable and completed the work quickly. I would highly recommend them

Approximate cost of services:
$200.00
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Company Response

Thank you for the great review. We appreciate the recommendation.

Private User
Private User
Private User reviews Burnaby, BC
10/10

Replaced Hot Water Valve

Love the guys at Pristine, they're very quick to identify the problem and resolve the situation. In this case they discovered sediment deposits and copper shavings clogging the water valve and leak.
Second time using Pristine Plumbing in the past 2 months, and I'll definitely call them again the next time I have any future plumbing issues.

Approximate cost of services:
$250.00
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Company Response

Thank you for the 10 star review. We'll be sure to pass this on to your service technician Andrew.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Unplugged my toilet

Called at 11 am regarding my plugged toilet and by 12:30 a serviceman was at my door. Very courteous and personable. Wore a mask and is vaccinated. He very efficiently cleared the plug and it is still clear 4 hours later. Quick, efficient service is refreshing and worth the price. Thanks for your service. I recommend this company with no hesitation.

Approximate cost of services:
$200.00
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Company Response

Thank you for the 10 star review. Customer satisfaction is one of our core values.

Amalea
Amalea
3 reviews Burnaby, BC
10/10

Great service as always

They are always so great! We have asked for their help a few times before, the guys are very nice, knowledgable and friendly. This time we asked them to help replace our old toilet with a higher one to accomodate for our mom's upcoming knee replacement surgery and install a handheld bidet (because our old one is really short with an odd shaped seat that prohibits us from installing the necessary toilet seat riser). Daniel was so easy to communicate with, and was able to book us for the next day. Andrew helped with the installation and everything works great. Highly recommend them! Thanks for your help guys!

Approximate cost of services:
$700.00
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Company Response

Thank you for the wonderful review Amalea. We wish your Mom all the best with her upcoming surgery.

Private User
Private User
Private User reviews New Westminster, BC
9/10

Efficient, Friendly, Quality workmanship.

It was not just a plugged drain. Sink connections had to be replaced. Subsequently the following day the wash machine water taps needed replacing. And Pristine responded by showing up first thing in the morning, so we weren't without water for very long. Michael explained everything he was doing and the charges, in detail.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for the review, we're happy to hear Michael's service was appreciated.

Private User
Private User
Private User reviews Burnaby, BC
10/10

Bathroom Issue

Absolutely fantastic service -- great communication, they worked with us to accommodate my 100 year old mother's schedule, timely service, solution oriented. Would highly recommend Pristine Plumbing ---just a treasure during a difficult situation.

Approximate cost of services:
$260.00
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Company Response

Thank you for the wonderful review. It's nice to hear our work is appreciated. We'll be sure to pass this on to your service technician, Andrew.

Private User
Private User
Private User reviews Toronto, ON
10/10

Garburator Removal

Our garburator failed and was gunked up and causing our dishwasher to fill up back into our sink. Pristine Plumbing removed the garburator and cleaned up our sink drains. Very pleased with their service.

Approximate cost of services:
$400.00
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Company Response

Thank for the review. We're happy to hear you're pleased with our level of work.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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