I was very pleased with the service I received from Rise Roofing directly from the beginning with my first phone call. I was pleased that Mike (owner) answered the call rather than going to an answering service. He was able to come out to my house within a day to provide us with a quote. His original quote was very reasonable; however, he came down in his price when a second quote came in slightly less expensive. We had been experiencing some leaking when it rained, so I was so happy that he was able to begin working on our roof only a few days later. While on the roof, he took pictures and then took the time to explain to us why it was leaking and how he was able to repair the problem. All of his products were great quality and the finished roof looks amazing. I was also very pleased that he included our shed, even though that wasn't part of the original quote. The crew was very friendly, organized, and did a great job of cleaning up the site when they were finished. I would absolutely recommend Rise Roofing to any family or friends in the future.