Drain 1 Plumbers Inc.

Pavlo was very upfront, courteous, and professional from the start. Quickly identified the issue and even provided advice on some unrelated house issues; he really knows his stuff! He explained what he was doing and why every step of the way, showed and walked us through the issue, and was very detailed in his recommendations and next steps to prevent the issue in the future.

Pavlo and his team did an amazing job repairing the issue and were very fast and efficient (even though they were working outside in freezing weather), fixing the issue in no time. Pavlo even swung by to fix a bunch of miscellaneous plumbing issues free of charge (some of which were caused by a terrible job by other plumbers - who even charged more than Pavlo's rates!).

He is truly a Master Plumber.

Pay and his team, did very efficient and professional job. They upgraded the suck up pump in the basement. They did very neat job and also make the pump work efficiently than the old one. The back up water valve was put outside which released the headache due to blockage if city sewer.

Whenever we flushed the upper toilet the basement toilet would overflow.
I had two blockages in the main drain, the slope for the basement washroom was in the opposite direction of the main.
The washroom plumbing was not to code.
Pavio came promptly and showed me the roots in the two locations of the drain pipe.
He came with his two crew members early in the morning.
It was after they dug ,that other problems revealed itself.
They fixed the problems and updated my plumbing without extra charge.
Thanks for setting up my new toilet.
Everything was communicated while the work took place.
I am very happy with the excellent service.

Drain 1 arrived promptly and quickly took care of our two pipes - both of which had frozen during the recent freeze in Toronto. They were professional, courteous and efficient. I recommend their service!

Repaired faulty work from original installation. Explained the problem clearly. Answered my questions respectfully and fully.
Courteous, prompt and excellent communication throughout. Even when languag a challenge there is someone on the line to clarify. Very responsible and smart! The best I've had after 30 years in Toronto.

Sink was draining poorly. Pavlo came in with a mechanized snake and took care of it very quickly, providing helpful advice about maintaining flow in future years. When a problem arose in another sink, I called him back.

Remove stairs leading to porch . Removed concrete pad and dug down replace cracked clay pipe installed backflow valve.

Pavlo and the Drain 1 team completed an extensive replacement of old clay drain pipe with up to date modern materials in our basement That's after they also modernized an old drain in our right of way. Drain 1 provides excellent service and we recommend them enthusiastically. Pavlo explains all steps in the project clearly and professionally. We are very satisfied with Drain 1's meticulous work!

Drain 1 was very knowledgeable in their assessment, we had other quotes and other options before we decided to go with Drain 1.
Precise on price, no cost overruns, work done on time.

Pavlo was able to attend quickly and figure out the problem. His team arrived early the next morning and worked hard all day to get the job done. He was awesome to work with and I would recommend him highly. I feel he was very honest about the job that needed to be done.