- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for your review, we are happy the Paverdeck system met your expectations.
Enjoy your new maintenance free stone deck.
Thank you for your review, we are happy the Paverdeck system met your expectations.
Enjoy your new maintenance free stone deck.
New patio and elevated stone deck
Thank you for your review and the hospitality you showed our Stone Deck Landscapes crew! We are very pleased you like your new Silca System patio and deck and we know you will appreciate the maintenance free feature of your new deck.
Mr. Parusis
I want to be clear on the situation surrounding your review to ensure full disclosure.
You contacted Stone Deck Landscapes looking for information on the Paverdeck product and a possible contractor. We referred you to our list of Experienced Contractors on our website. You contacted two of them for consultation selecting one of them to do the work and in September you emailed us praising the work of the contractor you selected.
Subsequently, you identified some issues with your deck. The contractor was very clear that they were more than willing to address the deficiencies. However, you proceeded to make unreasonable demands of them insisting the entire deck be taken apart and replaced with all new materials. When your contractor declined your unreasonable request, you then proceeded to contact Stone Deck Landscapes as well as the Paverdeck manufacturer directly, looking for assistance.
Both Stone Deck Landscapes and Paverdeck verified that the contractor was willing to deal with the deficiencies identified, but both companies confirmed it was unnecessary and unreasonable to take the entire deck structure apart and replace it with all new materials.
Unsatisfied with this, you then gave the contractor an ultimatum of either replacing the deck with all new materials or remove the structure and return your money. The contractor chose the latter option, the structure was removed, and all your money has been refunded.
Stone Deck Landscapes, Paverdeck, and the contractor you selected have a proven track record of quality work and customer satisfaction. It is unfortunate you insisted on making unreasonable requests, as I am confident you would have been enjoying your beautiful new stone deck at this time.
Large balcony / rooftop terrace
Alin, Thank you for your review and your kind hospitality while we were on site. We know you will enjoy your new Bison Pedestal supported Porcelain tile deck extending the living space of your beautiful home.
Circular Paverdeck supply and install
Doug thank you very much for your review and your hospitality towards our crew. It was a pleasure working for you and we enjoyed creating your round Paverdeck.
Stone work, stone decks, stone patio general contracting
Thank you very much for the kind review! Stone Deck Landscapes always strives to have the most competitive pricing and the very best customer service possible.
Thank you for your review of Stone Deck Landscapes! We know you will enjoy new Bison Pedestal deck....if it ever stops raining.
Rick, Thank you for your review - we were happy to work with you and know you will love your Paverdeck. With Paverdeck's life time warranty and being maintenance free, you can can spend time enjoying your new deck as opposed to maintaining it!
Thank you very much for your review and comments regarding Silca System. As you stated the Silca System Grates are not only an excellent option for transforming an entire deck into a maintenance free living space, but allow for an excellent stone accent option. Your deck looks amazing, enjoy your new BBQ area!
Thank you for your review! We pride ourselves on customer service and having the most competitive pricing available. I know you will love your new maintenance free stone deck and with Paverdeck's 30 yr warranty, peace of mind as well.