I recently had my roof changed by On the Roof, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated exceptional professionalism and attention to detail.
Firstly, I want to highlight Ruben, who provided the initial quote and invaluable advice throughout the process. He was incredibly knowledgeable, honest, and not at all pushy, which I truly appreciated. His guidance made the decision-making process much smoother.
Additionally, I must commend Oscar, the manager who oversaw the crew. The experience was nothing short of phenomenal. The crew of seven arrived promptly at 7:30 am and completed the work by 3 pm. Their efficiency and meticulous approach were impressive.
What stood out the most was their honesty and integrity. They kept me informed every step of the way and even adjusted the work when they realized certain tasks weren't necessary, resulting in a lower price than initially quoted. This level of transparency is rare and greatly appreciated.
Moreover, they left the property immaculately clean, ensuring that not only my front and back yard but also my neighbors' areas were free from debris. It's clear that they take pride in their work and prioritize customer satisfaction.
Overall, I highly recommend On the Roof for anyone in need of roofing services. Thank you to Ruben, Oscar, and the entire crew for a job exceptionally well done!