From the very start when I contacted Rob from Direct Overhead Doors I felt instantly that I was in good hands. He answered all my questions in great detail and was always quick to reply. We setup a time to come by my house and price out what I was requesting. When Rob came by to provide a quote, I felt as if I was dealing with a life long friend and somebody giving me advice as to what would be best for my home and family given my budget. Rob once again answered all my questions and provided me with a competitive quote. My door was an awkward size and needed to be ordered, but Rob assured me that the turnaround would not take long. Once the door was in we setup a date for the install and the rest is history. We have received so many compliments from all our neighbours, in regards to our new door. If you are looking to replace your garage doors and are looking for someone honest, reliable, trustworthy, and competitively priced......then look no further than Direct Overhead Doors!!! Thanks again!!