Excellent communication: From the very beginning of contact, Rene was responsive to all my emails related to needs and concerns. Responsive and reasonable: It was obvious that Rene had much experience in restoring and repairing brick. The very last detail of my needs for replacing bricks on the divider between my neighbour and I, on the second floor balcony, were considered. Workmanship: Joe and colleague came out to do the repair and were kind, considerate and responsive. The work was beautifully done. Affordability: I only needed to replace some bricks and add a capping. Before and after pics show the amazing work completed although I didn't opt for all the bricks to be replaced on my side.