Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K2H 6M9
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Horizon Plumbing And Piping Systems
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89%

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Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (123 reviews)

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J. R.
J. R.
1 review Ottawa, ON
10/10

Install new toilet

I found Marc, the proprietor of Horizon Plumbing to be very professional and polite to deal with. He did a great job, in good time and left the work area spotless. Would not hesitate to rehire his company and recommend him to others. Thanks Marc.

Approximate cost of services:
$200.00
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Company Response

Thanks for the review Jill and for choosing Horizon Plumbing & Piping Systems. I hope that the new toilet is doing it's job. If it doesn't, give me a call and I'll straighten it out. :)

Cathy McGovern, Ottawa
Cathy McGovern, Ottawa
2 reviews Ottawa, ON
10/10

Replace Kitchen Faucet

Marc picked out the type of faucet I needed. He and his colleague were on time, friendly, very professional, and had the new faucet installed in less than 1 hr. It looks great and works like a charm! The price was quite reasonable too. What more could a client want from a company? What a pleasure this company is to deal with....Thanks Marc!

Approximate cost of services:
$318.00
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1 of 1 people found this review helpful.
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Company Response

The pleasure was ours. It's easy to provide professional services to clients like yourself. Don't hesitate if you need anything. Thank you for choosing Horizon Plumbing & Piping Systems.

Elliott B from Ottawa
Elliott B from Ottawa
1 review Ottawa, ON
10/10

shower repair

Emailed Marc on Wed at 8pm for a broken shower handle. My call was returned at 7:30am on Thursday and by 1pm Marc and his team were at my place. Great customer service and walked me through the repairs. Would definitely reco Horizon Plumbing

Approximate cost of services:
$170.00
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Company Response

Glad we could be of service Elliot. Until next time. Thank you for choosing Horizon Plumbing & Piping Systems.

Wendy from KARS
Wendy from KARS
1 review Ottawa, ON
10/10

Kitchen and Bath Reno

Marc responded promptly to my service requests, allowing my kitchen and bath Reno to remain on schedule and returning on several occasions to ensure I gained back modern conveniences, such as, the use of my shower, dishwasher and fridge water at the earliest possible time. Marc is very knowledgable at his trade and provides quality work at a reasonable price.

Approximate cost of services:
$2,175.00
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Company Response

It's funny how we take those modern conveniences for granted when we lose them. I was happy to help. Thank you for choosing Horizon Plumbing & Piping Systems.

Ann from Ottawa
Ann from Ottawa
1 review Ottawa, ON
10/10

Posi Temp Shower Valve Install

I had large well known Co come in and attempt the repair by only changing the cartridge in my condo. When that wasn't effective - I was told they don't guarantee their work. When I asked if the person they sent was a plumber - I got no response. Their quote for the new work was much higher. I changed to Horizons and their final price was much lower and he guarantees this type of work for 1 year. He was fast, efficient and easy to deal with. I recommend him and this company.

Approximate cost of services:
$400.00
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Company Response

It was great chatting with you Ann. Good luck with the renos. Don't hesitate if you need anything and thank you and for choosing Horizon Plumbing & Piping Systems.

Robert Santarelli from Ottawa
Robert Santarelli from Ottawa
1 review Ottawa, ON
10/10

Basic plumbing - leaking in powder room

Marc was professional and accommodating and easily addressed the issue, which was the result of improperly installed toilet. He fully explained the work being performed and was even kind enough to briefly check out some other minor plumbing concerns I had around the house - friendly and professional experience which I would not hesitate to recommend.

Approximate cost of services:
$180.00
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Company Response

Thanks for the great review Robert and for choosing Horizon Plumbing & Piping Systems. I hope you don't miss Montreal too much. Ottawa is a great city. You will love it in no time.

Vance from Ottawa
Vance from Ottawa
1 review Ottawa, ON
10/10

Toilet and dishwasher

Marc has been an excellent source for all our plumbing needs. He is very knowledgable in his field and shows that he loves what he does. We appreciate and trust his honesty. We will continue to call him if needed and recommend him to others. THANKS!

Approximate cost of services:
$500.00
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Company Response

I'm always happy to help Vance. Thanks for the bottle of red and for choosing Horizon Plumbing & Piping Systems. Good choice.

Nigel from Ottawa
Nigel from Ottawa
1 review Ottawa, ON
10/10

Drain Clearing

Great service and response time. The company will be coming back shortly to flush the problem line. Would certainly recommend Horizon Plumbing to anybody - it is clear that this new company is looking to build a solid reputation in Ottawa.

Approximate cost of services:
$450.00
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Company Response

Thanks for the kind words Nigel and for choosing Horizon Plumbing & Piping Systems. I appreciate the support.

Dee from Ottawa
Dee from Ottawa
1 review Ottawa, ON
10/10

Washing maching install

When I bought my new washing machine the delivery company wasn't able to install because the old hose was seized onto the pipe. I was really happy with how quickly Marc was able to respond to call and fix the problem. I had used Marc in the past to help with a dishwasher install and would recommend his services to anyone in need of plumbing help. Thanks again Marc!!

Approximate cost of services:
$100.00
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Company Response

Anything to get you back to washing clothes again!! :)
I was happy to help out. Thank you for choosing Horizon Plumbing & Piping Systems.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

At Horizon Plumbing & Piping Systems, the health, safety and well being of our customers, employees and partners is our priority. We are implementing measures to help keep everyone safe. As the Covid-19 pandemic evolves

Our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
- Residential repairs and installations - Drain cleaning of all sizes - Drain flushing - Camera inspection - Small and l​arge renovations - Commercial maintenance - Commercial installations and projects
BRANDS
There are many great brands and styles to choose from in the industry. However, some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Today's cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right? Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the camera is a tool not a cash grab.
WEBSITE
https://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa MC AMEX Cheque Cash
LICENSES
College of Trades, fully licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground, 1 year service
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