Heatmaster Services

Heating & Air Conditioning
Calgary AB T2Y 1Y7
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Reviews for Heatmaster Services

Average customer rating:
10 10 (275 reviews)

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Kevin in Castlegar
Kevin in Castlegar
0 reviews Castlegar, BC
10/10

Fast Response & Great Service

We recently moved into a house that had a new furnace which had been installed by Heatmaster. During a cold snap we discovered it wasn't quite heating properly, at which point I contacted Dmitri for service. They were at our house a few hours later to diagnose the problem, and when the initial fix didn't do the trick, they came back the next day to complete the repair.

As the furnace is still under warranty we only had to pay a reasonable service fee, and everything else was covered. I was very impressed with their quick response time and friendly, knowledgeable service. I would certainly use Heatmaster again!

Approximate cost of services:
$75.00
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Company Response

Hello Kevin,

Thank you for reaching out to us to resolve the issue. Regardless of who owns/buys the property where we have done work before, we will always honour our workmanship and warranties! Thank you for sharing such a positive experience with others!

HMS

Private User
Private User
Private User reviews Calgary, AB
10/10

Great service.

Dmitri is a great professional, he fixed our problem in few minutes. He answered to all our questions and provide a good explanation on how to maintain our furnace. Thank you!

Approximate cost of services:
$150.00
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Company Response

Hello there,

Glad to have been there for you! A happy customer - is a repeat customer! Thank you for sharing your experience with others!

HMS

Private User
Private User
Private User reviews Calgary, AB
10/10

Ethical approach

After having been upsold by a major furnace company that had performed furnace inspection, Dmitri provided a second opinion and laid out the best course of action saving thousands of dollars, by advising to have the part replaced under the warranty that is still valid, which was never suggested by the big company whose goal was to simply sell a new furnace. This is an example of high ethic standards and integrity toward his current and potential customers. From now on Heatmaster is certainly a company for all my heating needs.

Approximate cost of services:
$0.00
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Company Response

Hello there,

Thank you for sharing! This is something that every company should always do, help first, and if you can make a buck - great! If you didn't, but still helped the customer out, great! Pay it forward, always!

HMS

Private User
Private User
0 reviews Calgary, AB
10/10

Furnace

I want to share my expirince with Heatmaster company and its exceptional, quality work. I had to have my furnace replaced due to its age and condition it was in. I'm very glad to have hired Heatmaster for the task, as they showed knowledge and respect for their work. They were very easy to deal with and have showed their commitment by walking me through every step and piece of equipment that they deal with, as well as educating me on how the furnaces work. I did wait a couple of months prior giving this review as I wanted to see how their product performs and I can't express how pleased I am with the new furnace and the work that they did! Thumbs up the best service I received for my home!! I highly recommend them!!!

Approximate cost of services:
$3,500.00
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Company Response

Hello there,

We are so proud to read your review. It motivates us to keep at it and to stay on course! Thank you for sharing your experience with others!

HMS

Private User
Private User
0 reviews Calgary, AB
10/10

Home furnace replacement

After being up-sold by a major company I spoke with my neighbour, a home inspector. She recommended Dimitri and Heatmaster. Services. They were prompt, knowledgeable, industrious, and more importantly, they were HONEST and walked through every aspect of the process with myself and the home inspector. They really cared about the homeowner. They completed the task very efficiently and at about 60% of estimate of the large company. I would recommend them wholeheartedly.
Jim Innes
Calgary

Approximate cost of services:
$8,000.00
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Company Response

Hello Jim,

Honesty is the best foot forward, always. Thank you for sharing your experience with others! If it ain't broken, dont fix it. It was a pleasure Jim!

HMS

Tomek in Toronto
Tomek in Toronto
0 reviews Toronto, ON
10/10

humidifier install and inspection of new furnace install

Dimitry installed 2 humidifier and inspected the 2 new furnaces for proper install. He has noticed couple of small things that need to be corrected and he fixed it with no charge. So a tip was deserved for good communication, honesty, fair priced and a service with a smile. Thank you amigo.

Approximate cost of services:
$500.00
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Company Response

Hello Tomek,

Thank you for your review! If we can tidy up some things along the way, or give some tips to save you money or improve your home comfort without any extra cost to you, it's a slam dunk for us!

HMS

Thao in Calgary
Thao in Calgary
0 reviews Calgary, AB
10/10

Inducer replacement

Dmitri replaced my furnace inducer fan with 1/3 price comparing with other companies. Overall, Dmitri has a high-level of responsibility. Dmitri, you become my furnace doctor from now on. Thanks Dmitri! Thao

Approximate cost of services:
$340.00
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Company Response

Hello Thao,

I am pleased to hear that we did not disappoint and, that you're so happy with our service! Thank you for sharing your genuine review with others!

HMS

Andrei in Calgary
Andrei in Calgary
1 review Calgary, AB
10/10

Excellent Service

We required an emergency service and called a few places for quotes and approximate wait times. Dimitri was the only one that responded immediately with a quote and time of arrival. His customer service skills were exceptional and he explained what was wrong with our furnace and fixed it immediately. We are very thankful for his professionalism and helpfulness in our time of need. I will be recommending him to anyone that needs furnace services.

Approximate cost of services:
$300.00
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Company Response

Hello Andrei,

Glad to have done well by you. Your positive feedback is greatly appreciated! thank you!

HMS

Juna in Calgary
Juna in Calgary
0 reviews Calgary, AB
10/10

Furnace Replacement

Superb work by Dimitri and Co. These guys went above and beyond - they were very competent and explained their work in detail. They were able to install the furnace immediately the following day. I highly recommend these guys.

Approximate cost of services:
$3,700.00
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Company Response

Hello Juna!

Thank you for your positive feedback. Emergency situations, are always a priority to us. We appreciate your trust and confidence vested in us, on such short notice, especially. I will be in touch, as previously discussed, this week, to provide a detailed quote to resolve your FP issue. Thank you!

HMS

Private User
Private User
1 review Calgary, AB
10/10

Furnace and humidifier installation

Excellent, friendly, honest and respectful service. Dmitri answered all of my questions. No hidden costs. Paid exactly what I was quoted. Received a free upgrade from a 92% to a 96% efficient furnace. I asked for a humidifier at the last minute and it was installed without a second thought or complaint. They cleaned up after themselves and even took an old door I had to the dump for me.

Approximate cost of services:
$3,950.00
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Company Response

Hello there,

Thank you for your review! If we are unable to supply previously quoted model, we will do what is right, to have your business. thank you for your patience and understanding. If you have any further questions, it would be a pleasure, to assist you. thank you!

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Not it? Is your home super dusty, or just need a good cleaning due to the recent renovation, or you have pets? No, you simply need your furnace and ducts to be cleaned? Call us, we can help! Our duty, is to hear your needs and your wants. And, to guide you in the right direction, regardless of the outcome, we wish for all of our clients - to be well educated, and satisfied, knowing that you hired the right company to give you the peace of mind.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 18 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 18 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling, and any furnace and duct cleaning needs.

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Garage Heaters, Whole house Humidifiers, Air Filtration and Purification products, Thermostats and all other residential home comfort products and services
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair and install all brands and models
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
https://www.heatmasterservices.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner x 4
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT/Red Seal certification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.