Heatmaster Services

We undertook a full house Reno, managing it ourselves. We hired some really great people but we also got a couple of stinkers. One of which was the first HVAC guy we hired. He was not reliable, did a minimal job when he did show up, had a very bad attitude and then charged us double his quote. We wish, WISH! we had known Dimitri at the beginning of our Reno! When Dimitri came on the job, he brought an immediate professionalism. He showed up when he said, he provided us with choices, he kept us informed, he respected our home...when the job was done it was done right, our expectations were EXCEEDED and the bill was as we’d agreed. These fellows are family men who care about people. They’ve got integrity and work ethic and not only would I highly recommend them, they are my future go-to.

I’m very impressed with the high level of service provide by Dimitri. He is very polite and well mannered. He always communicates a head of scheduled appointment time and let you know when you can expect him to be at your home. I have used is services for the past 4 years. I have found that Dimitri provides honest advice and feedback on what actually needs to be done on the furnace rather than trying to an additional quick sale. I will definitely use him again and I’m happy to recommend him to friends and family as I trust that he will do a great job.
David

Dimitri and Ian did a great job with installing my new furnace and the add on's. Dimitri was upfront with the cost and there were no additional costs after the quote. The best prices in the city by far! Clean up was very good and the disposed my old furnace as well so I didn't have to worry about either one.

Would highly recommend them to anyone!

We recently had our two furnaces replaced by Dimitri and Ian from Heatmaster. I am in my 60’s and over the past 40 years have owned a number of homes and consequently have had to replace or have repaired numerous large household items. In all that time I have never witnessed the level of service I saw from Heatmaster. They were reasonably priced, showed up when they said they would and worked hard to get the job done ASAP. Dimitri is a great communicator who went out of his way to point out other (sometimes unrelated) issues that either needed replacement or should be changed or fixed. This was ALL DONE with NO increase to the agreed price. These guys cleaned up after themselves and were always polite and agreeable. No complaints whatsoever.

Very professional, efficient and clean work performed at a great price. Dmitri provided a quote within 1 working day then scheduled me in later that week. Can’t say enough good things about the company. Thanks allot and will be getting a air conditioner installed in the future.

We used Heatmaster services (Dmitri) to replace our old furnace 2 years ago and took his recommendation to go with Goodman 2 stage. We have been pretty happy with the unit. Dmitri did a really great job with the replacement. He came back last week for a complete service with Ian. They checked for gas leaks, CO+gas, cleaned the flame sensor and condensate trap. They also cleaned the humidifier and furnace housing, and replaced the filters. He explained everything to us. Now we are ready for winter! ... well furnace wise.. never ready for winter myself :)
Thank you Dmitri and Ian! Highly recommend this company. They go above and beyond and truly care to their customers; and Dmitri is very responsive to email/text.

I called in Dmitri to get a new Humidifier. When Dmitri and Ian showed up, they advised me there is no reason to get a new humidifier since it is similar to what they offer. They completed trouble shooting, and advised the solenoid requires replacement. They replaced it and ensured the humidifier is operational.
This is not the first time I call Dmitri to get a job done. He is honest, reliable, and someone I can trust. He does not gouge you for unnecessary work. I would hire him again and again.

Dmitri did a fantastic job to service the furnace. Cleaned everything including Blower, checked everything and provided honest feedback regarding the furnace. Also installed a new damper to control the air flow. Dmitri even checked the family room gas fire to make sure there were no leakages.

Great work and we will not hesitate to refer Dmitri to friends & colleagues.

Very professional. Answered and explained any concerns. Straight forward no hidden costs. Very pleased with work.

We called Dimitri in to take a look at our furnace as it's 20 years old. He was very knowledgeable and walked us through all the things we could upgrade and explained why you'd change it. He never pushed anything on us just empowered us with the knowledge to choose for ourselves. We ended up replacing the humidifier and he did a great job with that install. His customers service is great and he stands by his work which I appreciate. I like dealing with smaller companies because their reputation is extremely important so they make sure everything is done right.