We saw Shelf Genie at the PNE, and as they were offering free quotes, I wanted them to come by and look at a problem cupboard I had.
Unfortunately, the cupboard that I was really hoping they could fix, turned out to be unfixable. However, Caroline looked under the kitchen sink and offered to make a quote for shelves there, as she said that was definitely a space they could work with. The cost was expensive, but we decided to get the work done. We did get a discount for being PNE referrals.
Jon came by first to take the measurements, then again a month or so later to install the shelving. I love it, and use it every day, and I really love not 'losing' things in the back/side of the cupboard anymore, or having to dig back there for anything.
My husband was more impressed with the fact that Caroline didn't try to sell us a 'fix' for our unfixable cupboard, and appreciated that Caroline said that there was only so much Shelf Genie could do. I was choked, because I hated that stupid cupboard, but Caroline gave us some ideas as to how to make it better, which we appreciated, and followed her advice.