Carpeting upper floor and staircase
Thank you Suzane for the kind words.
We are sorry that despite our best efforts to work with the the client, which involved accommodating constant (and substantial) changes to the agreed scope of work and trusting that he will eventually make payments, he could frame the narrative this way. It is frustrating how the client requested the kitchen design to be changed completely at least three times over the course of weeks and still expected the order delivery date of the original order. Each cycle of changes required the previous order to be cancelled or put on hold. The claim of inaccuracy is outrageous since the installer that verified the order with the client had confirmed the order with our manufacturer before each placement. These do not even factor the disparity between our contract's scope of a standard kitchen design and the requests for a much more extravagant one. It might be worthwhile to review the other major source of the project delay: the request for beam type change. It is frustrating how the client's dissatisfaction with the beam type was expressed only after it was delivered and ready for installation. Not only did this lag installation until the new beam type could be delivered, an engineer needed to reassess the structural feasibility of a design with that beam, adding to costs and delays. The refusal to acknowledge or take responsibility for any consequences caused by the requested changes (in time or costs) is disappointing. Further, our workers were not absent “all of July” or as consistently as claimed. When they were absent, it was either because the above mentioned changes led to rescheduling and hold ups.
It is just unfortunate that our relationship ended on such a note.
Thanks Leslie,
It was a pleasure working with you.
Flooring, Kitchen, Popcorn ceilings
Thank you Mark for the kind words.
This entry did not meet HomeStars review criteria.
Thanks for the great review, Alan, it was a pleasure working with you.
You were very easy to work with, Raahim. We are glad your friends and family like your new floors.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Thank you for the great review. It was a pleasure working with you.
Five Star Painting is a locally owned and operated house painting company servicing the Peel and Halton area.
As a part of an international painting franchise system, we give you the peace of mind knowing that we're not a "fly-by-night" contractor that will cut corners or leave the project incomplete.
We provide:
FREE COLOUR CONSULTATION session with our INTERIOR DESIGNER
PREMIUM ENVIRONMENT FRIENDLY ZERO VOC PAINTS
EXTENDED MANUFACTURER PAINT WARRANTY
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Thorough Surface Preparation
A responsive management team should there be any challenges
Detailed pricing that lets you know what you are getting for your money
We are available 24/7 to take your call. Our customer service department will ask for some basic information about your project and will schedule one of our estimators to come out to discuss your project. Our estimators will confirm your appointment, show up on time, and will provide you a detailed quote of the work discussed. It's that simple!
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We strive to exceed your expectations and focus all of our energy and resources on delivering outstanding results.
