Window Rama By Paul

My experience with Windowrama has been very positive. My home was designed by an architect and there is a problem window in my living room that is diagonally shaped. I had at least 3 other companies replace the diagonal window but it never was sealed and in result algae formed on the window. Renewal by Windowrama was the first company that gave me a clear and sealed window and I'm delighted. The windows in my home have smart sunglass and I like the look it gives the front of my house. The guys who installed the windows were great. They knew what they were doing and I got to watch them perfectly fit the windows to my home. The tracks of the windows are smooth and make it very easy to open. If I had more windows to replace, I would have Windowrama do it.

Their customer service was unbelievable. The young man who first came to my house and laid out the work. To this day, he still contacts me to see how everything is going. They've done some other smaller jobs since then for me. They get in and get the job done. They're very customer service oriented. They had a large crew of 5-6 guys and knocked it out very quickly. The owner contacts you by email to say 'congratulations, your windows are almost here.' Then, I needed some painting done. They gave me good information on the company. They cleaned up after themselves. They were thousands of dollars below the other companies I checked.

Andre the salesguy came over and gave us a very competitive bid and showed us samples of his product, walked through some design issues we were having, and helped us work out a payment scheme. We had just purchased the house and the old windows were in terrible condition so we wanted to replace them all ASAP even though it would be a good bit of money, we ended up being able to partially finance the project interest free for 18 months. He made us feel comfortable and while we did research the competition there was no one else we seriously considered working with. Windows were ordered and six weeks later they came to install. The team was great, all the retrofits were done in a day (six windows), the new windows took a couple days longer because there was some extensive demo to do. The finished product is wonderful and the workmanship all looks great. They were polite, clean, and Paul the construction foreman was able to solve some un-forseen problems on the fly. I believe total construction took about a week and a half (they had to remove three walls and install re-enforcements to install 3 new sliders). We are in love with our new windows, both how they look and how they perform. I give this company the highest recommendation.

Our experience with WindowRama was great. Alexy was prompt, courteous, and answered all of our questions in the initial and subsequent visits. Replacing all the windows was the largest home improvement project we had undertaken thus far, and everyone we encountered at this company was patient, professional, and concerned with ensuring we were happy with the service and product. The installation crew was amazing--they put protective coverings on the floor and unmovable furniture/fixtures around the windows. The job was completed in one day.

WindowRama by Paul is WONDERFUL!!!! Not only was Paul, our "project manager," very nice and not pushy but he explained everything so that we were comfortable with this large investment. We started out only expecting to replace the sliding glass door & one window and the order expanded. We were amazed when we saw the difference these windows will have in our home for keeping out the heat/cold. (One room gets direct sunlight so it gets really hot in the summer.) When he came to check on the installation process, he made sure everything was running smoothly. In talking to him about how great the rooms look and that we won't be putting up the old blinds, he mentioned they do window coverings. No pressure & he showed us a product that is perfect for our needs. We ordered shades for five windows from him. (That was another $960.) I would recommend WindowRama to anyone needing windows and/or window coverings. They have a great product, the windows look great and we are very pleased. I'm looking forward to getting the new shades.

Two windows were replaced by Windowrama in 2010, and I wanted the new ones to match. Three men came, one inside, one outside, and the one who ran to the truck to get supplies. They were neat, quiet, efficient, and cleaned up after themselves. Their hands were pretty cold after smoothing the putty. Fortunately, this was a day between snows! I'd hire them again, except that was the last of the original windows.

Probably the single best "home-improvement" experience I've had yet. Definitely feel like I got a good value for a very good product (chose Windowrama after fielding several other estimates). The whole installation team was so punctual, professional, and FAST. It was like watching a well-tuned machine, each person on their very large crew (must have been at least half dozen guys) took over the whole house and had all 17 old windows out and replaced in ONE day. The only remaining work that carried on to a second day was some minor caulking and trim on a couple windows, which was finished in a snap the following morning. I would never have believed such a big job could be executed so perfectly and so FAST...I'm still floored (in a good way!)...a really impressive crew.

WindowRama by Paul replaced all the windows in my home. Paul was fast in getting the quote, kept me informed during the production of the windows and was wonderfully communicative during the whole process. More than I have experienced with any other contractor. The windows look great. My home looks great and I couldn't be happier with the process. If you call them for windows, say you read Austins review on Homestars! Thanks

This was for two homes' replacement windows. Prompt response. Much time spend with order, measurements and questions. They worked with me so that I could schedule airfare to arrive for the install. Manufactured and delivered as promised. The install crew was fantastic! Gregg, Jeff, and Alexy the first day. 2 others the next two days, minus Jeff. The crew was organized, knowledgeable, hard-working, skilled, prepared and pleasant. They took care to protect the surroundings and cleaned up very well. The windows and doors look great. I am happier than I expected. The only issue was with the salesman. Perhaps our personalities conflicted, but we had a couple issues that did get resolved and I purchased windows for two homes. I would definitely use this company again and recommend it and this particular crew to all.

It went extremely well, from the initial visit by Alexy (sales rep) through the measuring and ultimately the replacement. Everyone involved was respectful and professional, all with nice personalities and excellent work ethic. In fact, I initially ordered a more expensive window before deciding a different brand, that happened to be a couple hundred less, would look better with the other window trims in the kitchen. Alexy could not have done enough to ensure the change was made, all with a great, customer friendly attitude. The work has been done with excellent craftsmanship and in just a few hours. Windowrama even replaced some siding around the outside and did excellent trim work on the inside.