AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
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Moving & Storage
AMJ Campbell Movers, Moving and Storage
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40%

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Reviews for AMJ Campbell Movers, Moving and Storage

Average customer rating:
4.5 10 (200 reviews)

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Greg & Catharine Winkler in
Greg & Catharine Winkler in
1 review Mississauga, ON
10/10

Tight timeline move ... with great success!

We moved from Toronto to Lakeshore Ontario with a very tight two-week closing. Roger Lambert came out to do a quote and everything was set up within 24 hours of our frantic call. He was professional, his #’s were accurate and he made us feel comfortable that we had made the right choice. We moved out in the pouring rain and our London based crew lead by Darren Keyes was clearly a team of experts. They had a sunny-day attitude, not letting the inclement weather get in the way of what was for us, a whirlwind experience. They treated our possessions with kid-glove care. They also stored our belongings for a week and when we moved in the following Saturday, we were pleased to see the same crew. By the end of move-in day we felt like they were all part of our family. The experience was seamless and we would not hesitate to recommend them again and again. Keep up the great work!

Approximate cost of services:
$8,500.00
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Company Response

Hi Greg and Catharine,

Wow, what a great review! Thank you so very much for sharing your thoughts with us. We will definitely pass your note along to Roger and Darren who both work hard to obtain top notch customer service.

Hope you are settling in well.

Armand in Toronto
Armand in Toronto
1 review Montreal, QC
0/10

God bless all using this company's services

I am an old man of 85, a visitor here in Canada. I sent some furniture to my family here using a European company which hired amj campbell as a sub contractor but had I known them before!!!!!
This company is a black stain on good name of both Canadians and Canada, anyone working with them are entitled to unprofessional, arrogant, amateur service in each and every aspect of these words. I simply wanted to warn you if you still need your experiences go for it this is going to give you the most rich of all experiences!

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Thunder Bay, ON
1/10

Do Not Contract This Mover

Hired AMJ Campbell for a move within City of Thunder Bay. Our relocation was sudden, with no time to sort and pack much of our own belongings. The estimate provided grossly underestimated the time required and the number of boxes.
Due to the circumstances of our move, we have yet to unpack the majority of boxes--9 months later--but in those we have opened, we found numerous broken items. Fragile items were thrown in with books. Some boxes contained mostly paper wrapped plastics and non-fragile objects. Collectibles with more than one part we're divided among different boxes. There was no sense to how things were packed​.
The packing, loading and delivery dates were scheduled at the company's convenience; not ours. My husband and I had to miss work to be available for the movers. The men took 10 to 15 minute coffee breaks every 15 to 20 minutes and all work came to a standstill. Ultimately, they left one guy to finish packing, which may explain why things were thrown in boxes willy-nilly.
The movers had a fight in public outside our new house, yelling and screaming and then threw boxes back onto the truck to be delivered several days later--at their convenience, again.
The whole experience was horrendous, and if I ever move again, AMJ Campbell will not be the movers we hire. We hired them because a co-worker recommended them. I strongly discourage residential customers from hiring this company.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Tom Foster in Mississauga
Tom Foster in Mississauga
2 reviews Mississauga, ON
10/10

Move out , storage, move into new home in Glencoe

Over the years I have moved into several homes and always did it myself with the help of family and friends. The problem with family and friends was there was always some breakage or damage and someone always got hurt.
When I sold my house and had AMJ move all my belongings to storage, the four gentlemen that came, (Brandon, Mike, Jeremy and Gord) were careful, courteous and a pleasure to work with.
As a result, I asked for the same four when I moved into our new home a week later. The four that came (Brandon, Mike, Sean and Adam) were just as careful and after the move was complete I am happy to say awesome guys.
If I ever move again, I will be asking for the same guys again.

Approximate cost of services:
$4,800.00
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Company Response

Hi Tom,

Thank you so much for chosing AMJ Campbell Toronto West as your first mover! We are glad you were able to see the top notch customer service we strive to provide to each and every customer and even more thrilled to hear you plan to use us again for future moves!

Dion in Palmdale
Dion in Palmdale
1 review Toronto, ON
8/10

Better than expected

My wife was transferred for work from Toronto to California, and she was informed to provide three quotes to her employer. Since AMJ is a large moving company with a relatively good reputation, I requested a quote from them. They provided the lowest estimate of the three and were automatically selected by my wife's company. At this point my hands were tied. I had not looked threw their online customer reviews before choosing them. I had based myself on their marketing as "The official mover of the Canadian Olympic Team". It was shocking to view the reviews after the decision was made. On many sites the comments were terrifying. They spoke of damaged, pilfered or lost furniture. I immediately contacted Heather my liaison for the move for some reassurance. Her responses were direct and lacking empathy. I feared the move was going to be a nightmare. I entrusted all our belongings including our family heirlooms that date as far back as the 19th century. This is were the story takes a 180.
I informed my sales representative Andrew Lelond that I was encountering difficulties with Heather. From that moment forward he provided me with all the information I required including updates where my shipment was. I ended up receiving all our belongings before the scheduled delivery date, undamaged except for a couple of missing screws to a lamp AMJ dismantled and a mop bucket. When a move cost almost $8500 cdn, which was $1000 less than what was quoted, a couple of bucks for a mop bucket and a few screws should be expected. As well, I would like to mention the exemplary service I received from Julian. He was the driver/mover that delivered our belongings.

Approximate cost of services:
$8,500.00
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Company Response

Hi Dion,

I'm sorry to hear initially we did not live up to your expectations as that is out of character for our sales representatives but glad to hear things worked out in the end. Our intention of course is always to protect the belongings of our customers and treat them well!

Thank you for your feedback, you provided very valuable information.

Kate Walkom in Boston
Kate Walkom in Boston
1 review Toronto, ON
10/10

Toronto Move

A big thank you to AMJ Campbell Toronto. Everyone involved, from Danny, who set things up, to Kyle and his teams was fantastic, professional, thoughtful and courteous. They all went above and beyond to provide a stress free move. I highly recommend AMJ Campbell and would not hesitate to use them in future.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much Kate for your note as well as your kind words! We are thrilled to hear your move was stress free. Please do pass on our name to any friends or family members who may be moving.

Gail f.
Gail f.
2 reviews Guelph, ON
10/10

Residential Move

My move to a new home was handled in a very professional manner by everyone at AMJ. All had a very positive outlook and were friendly, knowledgeable, helpful and very hardworking. The movers themselves treated everything with the utmost care, did not stop until the job was done and I found them personable and a pleasure to deal with. Moving home is stressful and everyone from the beginning to the end made it much easier. Thank you all for a job well done!

Approximate cost of services:
$1,800.00
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Company Response

Hi Gail,
Thank you for your feedback. Our team is a very hardworking group of people who work very well together. We are thrilled you had the chance to experience this and made your move a little less stressful!

Kamal from Brampton
Kamal from Brampton
12 reviews Brampton, ON
10/10

Move to New Home, Including Storage of Furniture

Needed to find a moving company that was able to be flexible, as we were unsure about our final closing date, and in case of delays, needed the mover to be able to provide short term storage. Phoned a few movers, and only AMJ Campbell was able to accommodate our specific needs. I spoke to Alda, who was able to meet us within a few days We found her to be very knowledgable and she understood our dilemma and was able to make a few suggestions that set us at ease. Very quickly we were able to set a tentative move out date, but still didn't have a firm move in date. No problem, AMJ were able to accommodate us. The crew was efficient and handled our furniture with the care we would expect. Initially, Items were to be stored for 3 weeks, but we managed to get an earlier closing, and Alda and team very quickly accommodated our request on a few days notice. Move in was a breeze, and AMJ was able to give us the same crew that moved us out, for the move in. Excellent work throughout, very highly recommended and we are very grateful for their flexibility in scheduling to meet our dates, even with short notice. Thanks to Alda, Brandon and team, job very well done !

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Kamal,
Our customers are always our first priority so if flexibility is what you need, we are flexible! Glad to hear you were working with Alda, we are thrilled to have her on our team! Brandon and his team of movers is also a great crew to have on your move.
Thank you for your feedback.

Simon from Toronto
Simon from Toronto
2 reviews Toronto, ON
10/10

Professional!

The entire process was smooth and professional. They did everything they said there were going to do, and more! The team was helpful every step of the way; helping us to prepare for our move, dropping off necessary supplies ahead of time so we could get organized and even sent us a list of things to do.

It was a great experience!

Approximate cost of services:
$2,500.00
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Company Response

Hi Simon,
What a great note you sent us! We don't always get to see our crew during the move but love hearing from customers, such as yourself, they went above and beyond expectations.
Thank you!

ab from Brampton
ab from Brampton
1 review Brampton, ON
10/10

Relocation

We hire AMJ Campbell to move us from Brampton to Picton. The whole process was a breeze. Alda came to quote us and was very helpful throughout the whole process.
The movers showed up early (thankfully!) and had our entire house loaded into the truck within 2 hours.
We stayed to clean our old house but the movers still arrived at our new place only half an hour after we got here.
The unload was so much faster than I thought it would be and the mess was very limited (which is amazing considering it was snowy and wet!)
The guys also managed to come in under the estimated time and quote.

We were very impressed with the move overall. The movers were friendly, interacting with our son and dog the whole time, they were quick and efficient, and we will definitely be recommeding AMJ Campbell to friends and family.

Thank you very much Scott Nicol, Nick Constentino, Randy Skinner, and Alda Giardino.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello!
Thank you for your note, we always love reading these types of comments. We do have very efficient staff members who are great at what they do.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AMJ Campbell Movers, Moving and Storage

AMJ Campbell Movers, Moving and Storage have been moving people into their new homes since 1934. With 80 years of experience, your next best move should be with Canada's largest mover. AMJ Campbell Movers, Moving and Storage. Visit http://www.amjbc.ca/

Services:Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials

CATEGORIES
Moving & Storage
SERVICES
Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials
SPECIALITIES
Canada's largest coast to coast moving company providing exceptional, personalized service. AMJ Campbell is the largest Canadian agent for Atlas Van Lines.
WEBSITE
http://www.amjbc.ca/
YEAR ESTABLISHED
1934
MEMBERSHIPS
Better Business Bureau Accredited Business since 1982
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.