AMJ Campbell Movers, Moving and Storage

Amazing packers and movers. Cheerful, hard working, efficient...it was the best move I have ever had.
Cheers to Shawn and Dave (move) and the Caras crew (packing). They were fantastic.
I recommend them and AMJ to anyone moving.

Frustrated, we had great difficulty getting clarification on the billing. It took several months to get credit for the first stage of the move (our stuff went into storage). The move to our second location went reasonably well, however, we were again overcharged, and it's now been 5 months and we can't get a reply from them.

Avoid AMJ Campbell Barrie!

Movers refused to move my bed into my house unless I signed a waiver saying that they are not responsible if they damage the bed or my house.

Isn't the purpose of paying for movers to have professionals that do not damage your property?

Now that I see their reviews I am not surprised that they average less than 50% positivity in their reviews.

Hired AMJ to move our belongings from Canada to the UK at the beginning of June. The movers who showed up to take our belongings were great, but the company is terrible! All communication stopped after they took our things. A month after we arrived in the UK we emailed to ask how much longer it would be and they hadn't even shipped anything yet! Turns out they were waiting on more documents - we had all the documents, but they never asked us for anything! They just let our stuff sit there instead of informing us that they needed more from us. We sent them everything they needed and thought that was that sorted. More months pass, and finally we get an email from their UK shipping partner saying that they never received any documents from AMJ and that we'll be charged rent for our goods if they don't receive them! So we rush to send the same documents to the shipping partner hoping that's THAT sorted. Even more time passes and then the shipping partner tells us that, documents aside, it took so long to unload our belongings at port anyway that it incurred even more fees, and that AMJ told them to pass the fees onto us! We already paid AMJ, but now this other company is asking for even more money, and telling us we won't get our belongings until we pay them. It feels like we're being extorted! We complained to AMJ, but they're just ignoring our emails now. Worst of all is that we're coming up on four months now without any of our furniture or other belongings!

We were very disappointed with the company. Ten years ago we used them to move from Florida to Vancouver. It was a perfect move with only a small nick in a table which was repaired immediately. There were four men including a very experienced driver. What a difference ten years makes! Two young women showed late to pack. One didnt speak English so any box she packed was marked kitchenware or master bedroom. Some of the boxes were over packed and too heavy resulting in breakage. When the driver finally showed up at our new home he was alone. He explained he had three jobs that day and the other men were coming. He unpacked alone for 11/2 hours. Two exhausted men finally showed up. So with no protection for brand new carpeting it took 6 hours to unload a 2 bedroom apartment. The master bed was not put together for 3 days as it took that amount of time to find the hardware for the bed. The company demanded payment within 24 hours and would not look at complaints or claims until payment was made. The one positive in this move is full compensation was made within two weeks. I assume they must payout claims on a regular basis and probably assume they are still making a profit. However this doesnt make up for two months of stress and sleepless nights. I will never recommend Campbell again!

Lost my son's Lego Millenium Falcon in the original shipping box worth $899 plus tax and shipping. It was loaded in the mover's truck carried by the truck driver himself, the driver inquired what's in the box although the shipping box has big bold Lego printed on it. The Lego didn't reach the destination which is our new house. My wife phoned customer service and the answer we always get is it's not in the truck. Of course you won't find it in the truck because it was taken and was not delivered. I will never recommend this mover to anybody.

Have done 6 moves and this is the worst ever. Lots of damages, broken items. My claim was denied so not only did I pay for move but also for damages incurred by the movers.

I wanted to leave a review as this move was the BEST move I have ever had - and I've moved a lot! The whole experience from beginning to end was fantastic. The guys showed up at 8:30 am on a Wednesday morning and put their festive music on to get them in the mood, and evidently us as well! Super professional, fast, hard working and such great guys! Having the Mexican/Colombian crew was brilliant. Love them all! Thank you so much!

No one should ever use this company - as the truck left it backed into, and knocked down, a masonry stone garden wall: after a year of trying with dozens of phone call and back and forth of excuses AMJ refuse to accept any responsibility - not trustworthy or acting in good faith - 100% go with someone else if you can !

Unfortunately, I was stuck using this company as a white glove delivery service contracted by West Elm. AmJ lacks customer service and professionalism. They cannot do the only job they are paid to do which is to deliver furniture. Either, they deliver partial orders, forgotten couches or forgotten headboard of beds, or they don't deliver anything at all after calling them and scheduling deliveries. When calling customer service, they are acting unprofessional where deliveries get scheduled but no confirmation is being sent and no record of this conversation is kept. The clercs that answer the phone and who specialize jn the west elm furniture deliveries don't call back and even hang up the calls not wanting to take initiative and fix the issues. I have called West Elm and notified them of this lack of professionalism on their end. West Elm will loose me as a customer if they keep using this company for delivery.