I had met Steve before and he is a nice guy who seems to know his work, so I asked him to clean my air ducts. He did a very good job. He noticed that I had removed the filters my air cleaner. I explained that the last people who checked my furnace took them out, but they wouldn’t go back in. Steve was familiar with it and said that as I have a fairly high-end air cleaner, the parts will only go back, in a certain order. He also pointed out that the last guys had moved the wiring and put the door on backwards; which also didn’t help. He adjusted the cable, fixed the door and voila, it worked. It’s nice to have my air cleaner back. I am very happy he took the time to make that right.