RenosGroup.Ca

General Contractors
Ottawa ON K1P 5J6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for RenosGroup.Ca

Average customer rating:
9.6 10 (34 reviews)

Sort by

Maija McLellan in Ottawa
Maija McLellan in Ottawa
1 review Ottawa, ON
10/10

Kitchen renovation, main floor flooring, powder room

We hired Renos Group for a major kitchen renovation (design, load bearing wall removal, plumbing, gas, electrical, HVAC, cabinets, counters, main floor flooring and bathroom) after reading positive online reviews. Keith met, then surpassed his 5 star rating. I found Keith, his employees and carefully selected sub-contractors to be professional, personable, easy to work with and accommodating – and the respectful way that Keith treats his employees carries over into the quality of work produced. During the entire process he kept us up to date and on budget. The best part was that Keith handled everything – no renovation headaches or stress for us, definite value for money. Our new kitchen is something we can enjoy for years to come and we would not hesitate to recommend Renos Group.

Maija McLellan

Approximate cost of services:
$60,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Wow Maija, we are so appreciative when we get great clients like you. You were such a pleasure to work for and we had some good times with you throughout the renovation. We felt like family while we were there. Thank you for making us feel so welcome and being a great client.

ajrmacle in Ottawa
ajrmacle in Ottawa
2 reviews Ottawa, ON
10/10

Awesome Major bathroom Reno

We hired RenosGroup to do a complete gut job of our bathroom, including taking down some walls and expanding the footprint of the room. They did an outstanding job. We had a lot of specific ideas and the owner, Keith, managed to give us exactly what we'd envisioned. There were no dragged out timelines, no sudden jumps in cost, and Keith was onsite himself. Super responsive, good communication, all around a great experience. I'd hire them again and would recommend them to anyone.

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We loved our time spent at your house with Wilfred :-) Thank you very much for the wonderful review.

Private User
Private User
Private User reviews Ottawa, ON
9/10

Renovation - Kitchen, Dining Room, Living Room

We hired RenosGroup to fully renovate our kitchen and main floor (living room, dining room). From our first meeting until the end of the project, Keith and his team were courteous, understanding, knowledgeable and professional. They quickly worked to understand our needs and got started right away on creating our design, along with the cost of each particular item. We really appreciated the attention to detail and how Keith took the time at every step to explain the work being done and what the status was. Any additions, subtractions or delay were discussed with us in advance.

RenosGroup quality of work is second to none. They took great care to renovate and install everything to our exact specifications and preferences. We could not be happier with our beautiful new kitchen!

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

You were fantastic to work with, we appreciated all the good communication back and forth. Thank you very much for the kind words. We look forward to working with you in the future again.

Audrey from Kanata
Audrey from Kanata
8 reviews Ottawa, ON
10/10

Kitchen and Bathroom Reno

I would like to thank Keith, Nick, Pascal and Marie for the outstanding work they completed in my home.

We had our kitchen completely gutted and redesigned, and our main bathroom partially upgraded. Now, I would like to firstly state that renovations are very emotional and stressful on a family with 2 small children. I realize I was not an easy client. However, despite me losing my head a few times, I can honestly say that Keith and his crew maintained the most pleasant, confident and calm demeanor throughout the entire project. (The minute you meet Keith, you can feel that he is genuine and he was exceptionally patient with all my questions and constant badgering.)

Keith was extremely responsive to emails, and he was on site every day to ensure that the job was running smoothly. Any hiccups along the way were dealt with promptly and he was always happy to accommodate and offer various alternatives.

I am very happy to know that not only was my home renovated with the utmost care by RenosGroup, but they also used reputable and trustworthy specialists (engineer, electrician), obtaining the appropriate permits, and following all building codes to the letter.

Although we opted to not live in the home during the majority of the renovations, we did stop in daily and we were very pleased with the manner in which our home/personal belongings were respected, and kept tidied.

I would be very comfortable in hiring RenosGroup again for future work and would recommend them to anyone who is looking to deal with an easy-going and honest contractor.

Thanks again for making my home so lovely!

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Nothing more satisfying than hearing someone go into such detail about how happy they are with our work. Thank you for the wonderful review.

John from Ottawa
John from Ottawa
2 reviews Ottawa, ON
10/10

Bathroom,Flooring,Front door,Exterior work

Hello,
It has been a couple of months since the renovations have been completed and we could not be happier with the results.
Keith was a very easy person to deal with regardless of the situation.
Great attention to details and and treated our home like his own.
Even with a problem not caused by him around the front door...Keith was very supportive and arranged his time to accommodate the longer time frame for the door to arrive.
Never felt that regardless of the challenges that our house threw at him there was always a sense of confidence and calmness.
Keith and his team were committed from the start of the project and that never wavered.
I would definitely hired Renosgroup for any other upcoming projects no matter how large.
Thanks Keith.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

You were a pleasure to work with. Thank you very much for the fantastic referral.

jeff from Ottawa
jeff from Ottawa
1 review Ottawa, ON
10/10

Basement

After getting several quotes I decided on RenosGroup for my basement project. The work was done well, they showed up when they were supposed to and it was done within my budget. Will hire them again for our next project.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

We look forward to working with you on many more projects in the future. Thanks Jeff.

Judith  from Ottawa
Judith from Ottawa
1 review Ottawa, ON
10/10

Bathroom reno

Keith and his team did a fabulous job on my bathroom reno. There were a few unexpected snags that Keith addressed and fixed immediately. I would definitely use this company again and have recommended it to my friends.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thanks for the wonderful review!

Jo-Ann Hightower from Ottawa
Jo-Ann Hightower from Ottawa
1 review Ottawa, ON
10/10

Basement Renovation and two bathroooms

Keith and Jose from Renos Group were professional and easy to work with. The estimate Keith provided was clear, comprehensive and mindful of our budget. His team were very helpful in design consultation and acquiring the right products for our home. The day to day work was done in a manner that was the least disruptive to our everyday life, and the site was left clean each day. The workmanship and end product are great. We are so pleased with the end results. We have already recommended Renos Group to others looking for an honest, hardworking contractor

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Always a pleasure to work with great clients. Thanks very much.

Jared Thibodeau from Ottawa
Jared Thibodeau from Ottawa
1 review Ottawa, ON
10/10

Bathroom Renovation

We hired RenosGroup to complete our main upstairs bathroom renovation. They finished the project with ease, on time and on budget. Always recommend them to our friends and family.

Jared Thibodeau

Approximate cost of services:
$10,500.00
Was this review helpful?
Company Response

Very Much Appreciated. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RenosGroup.Ca

We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in many things including interior renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, courteous, and preform daily clean ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.

CATEGORIES
General Contractors, Basement Renovation, Bathroom Renovation, and Kitchen Planning & Renovation
SERVICES
Bathroom Renovations Kitchens Renovations Basement Renovations Home Additions/Coach Houses
SPECIALITIES
Mobility Renovations
WEBSITE
https://www.renosgroup.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Direct Payment, Cheque, Cash, Visa/Mastercard (user fee for credit cards)
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
15,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Labour Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.