The Great Plumbing Co

Jeff took great care to ensure the house was not muddied. He arrived at the expected arrival time interval. Gave an estimate. He explained what he was going to do and the coordination with the City of Markham to shut off the water at the curb was flawless. When Jeff completed two of the valve installations, he suggested I call the city to turn the water back on. They came within 15 minutes while Jeff was still here to insure there were no leaks. Excellent work completed. I highly recommend him. If I need a plumber in the future, I would call Jeff again.

We had a kitchen sink clog that would not let up. We tried plunging it and using drain cleaner, but no luck. So off to the HomeStars website I went to find a new plumber for help, as our go to plumber had retired. I came across the Great Plumbing Co and was impressed with the references. I reviewed their website and was happy with the way they presented themselves. The part I like the best is being able to schedule an appointment online. It would be nice if more home service companies did it this way.

We scheduled the next available appointment online then received both an email and text confirmation. Then Jeff called us earlier than our booked time and said he could come early if we could accommodate him as he was finished with his appointment before ours.

Jeff arrived in a crisp clean uniform, put on boot covers then asked us about the issue and proceeded with his investigation of the problem. He then explained what he believed the cause of the issue was, how he was going to fix it and any risk he may encounter. He presented us with a formal detailed estimate, explaining how the billing of his services worked.

Jeff resolved the issue within the estimated time and cleaned up when he was finished. Quite honestly the best part of dealing with him was his personable nature and professional service.

Jeff did a great job replacing our valve and was a pleasure to work with. Thank-you!

Was able to book online. Showed up on time. Quickly diagnosed the issue, quoted repair cost and made it happen. Friendly, explained things well, and efficient. All you can ask really.

Jeff gave excellent & informative service. He dealt with everything efficiently. I would highly recommend to anyone.

We wanted to install a shut off for a faucet outside and the existing plumbing in the house was a mess, making the job quite tough. Jeff was able to offer great advice given our existing plumbing and he was able to find a way to install the shut off without compromise. Jeff was very friendly and insightful and we would definitely recommend him.

The plumber who came on site to do the work was extremely professional. He did the work very quickly and I am very satisfied with the result. He explained exactly what the issues were, made sure everything was resolved. The quoting and billing process was transparent, and explained well.

I would recommend this company to anyone who requires high quality plumbing work done. I am 100% confident in the workmanship and I don't need to worry about anything. The provided parts were supplied with a warranty, which speaks to their confidence in the completed work.

2022-10-20: I was impressed by the professional service. Jeff fixed the sink quickly, cleaned up afterward, and provided tips on keeping the sink from clogging in the future. I would definitely use The Great Plumbing Company again.

Loved working with Jeff. Will continue hiring him for all our Plumbing needs. Highly recommended.

We had a leaky toilet, booked an appointment online Jeff came the following day and fixed it quickly and efficiently.