Empire Deck & Interlock

Formerly Empire Deck & Fence
Interlocking Stone
Ottawa ON K2E 6V4
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Interlocking Stone
Empire Deck & Interlock
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Reviews for Empire Deck & Interlock

Average customer rating:
9.3 10 (137 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Landscaping

Fantastic company I would highly recommend. Excellent service from all parties involved. We are extremely happy with the final product and work involved!

Approximate cost of services:
$18,000.00
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Company Response

We appreciate the 10/10 review!

Gilles in Guelph
Gilles in Guelph
0 reviews Ottawa, ON
10/10

Driveway paver replacement project

Hired Empire to install new pavers on my driveway as the existing pavers were oldish and did not match the colour scheme of the house. The job involved removing the old pavers, the black back-up strip regrading and cleaning the base to accommodate the new pavers which are roughly 2 thicker than the old pavers. In addition, the asphalt pavement had to be cut about 1.5 to make room for the new pavers which are wider. Very pleased with the work and the outcome. The project manager, John, met me for a site review to go over the work required. A few days after, the crew started the work and completed it on schedule. The crew was respectful and professional dealing with my questions and concerns.
After the crew had finished the project and left the work site, I noticed a few gaps lacking polymeric sand between the pavers . I notified John who promptly called me and the next day, a crew member came by to lay additional sand and left a full bag for future use. Bottom line, a positive experience dealing with John and Empire.

Approximate cost of services:
$5,000.00
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Company Response

Glad you're happy with the driveway Gilles - you'll be able to enjoy your new interlock for years to come.

Jen in Ottawa
Jen in Ottawa
1 review Ottawa, ON
10/10

Backyard patio

I am extremely happy with the work that I got from Empire - my backyard looks amazing. The crew was great.

Approximate cost of services:
$25,000.00
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Company Response

We're so happy we got to build your new backyard Jen. Thanks again for choosing Empire :)

Heather in Toronto
Heather in Toronto
2 reviews Ottawa, ON
10/10

Exterior Landscaping, Interlock & deck

The Empire team, Jaret, John and Randy were delightful to work with. The project was well executed and the finished project amazing. The team were also very respectful of the neighbors as the properties are close together with little parking access. I would definitely recommend this company, and utilize them again in the future. Great job!

Approximate cost of services:
$50,000.00
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Company Response

You're the best Heather - thank you for your review!!

Charlene
Charlene
1 review Ottawa, ON
10/10

Outdoor renovations

Empire Deck + Interlock completed an interlock and riverstone backyard, a riverstone side yard with stepping stones and an interlock front patio with driveway extension in the front.

Jared provided estimations for a few options that were on the table and made changes as requested. John, the project manager, assessed the site and we discussed a few questions that I had. The site walkthrough was efficient and didnt feel rushed at all. I had a list of questions and by the end of the walkthrough all of them were answered before they were even asked. Randy worked on the excavation and provided a suggestion on the interlock that I liked and went with. Danny and the interlock crew (Hunter and Darren) closed out the project and made the design come to life. Danny asked about pattern choices for the interlock and I really like the final look of everything. They provided nice recommendations, explained anything I had questions about.

There were a few small things in the final walkthrough to go over, which were addressed the next day. Overall, it was a great experience and Im happy with the work.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your kind reply Charlene. Your new backyard looks awesome and we're glad we could build it for you!

Mursal in Montréal
Mursal in Montréal
1 review Ottawa, ON
10/10

Interlock

We found our experience with Empire Deck and Interlock to be amazing! The guys that dealt with our project was Danny, Hunter and Darren. Very Professional and kind. Our project manager John was very professional and prompt with getting back to us about any inquiries. If I ever needed another project done, I would 100% be using empire and have already been recommending them to everyone I know. We are incredibly pleased with the results of what we envisioned for our backyard and driveway.

Approximate cost of services:
$13,000.00
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Company Response

We're so happy you like the finished look Mursal! If you need anything done in the future we're here to help.

J. Cody
J. Cody
0 reviews Ottawa, ON
10/10

Changing Cedar Deck to Composite

I wanted to change a cedar deck to composite. Jared went the extra mile to ensure my current framing structure was sufficient to do so. Once I hired Empire, Andrew was assigned as the project manager and he made sure to answer all of my questions ahead of the job being started. The installation crew (Jake & Elly) were punctual, courteous, hard-working and worked with my project manager to ensure I was happy at each stage of construction. The professionalism and great quality of work are the reasons I wouldn't hesitate to recommend Empire Deck + Interlock to others.

Approximate cost of services:
$23,000.00
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Company Response

Thank you Jo-Anne, it was a pleasure building your deck.

Gerry in Toronto
Gerry in Toronto
0 reviews Ottawa, ON
10/10

Patio and Walkway by Empire

Empire Deck and Interlock were excellent from beginning to end. Each and every representative from Empire was courteous, pleasant and hard working. First was Jared who estimated the job and sent the quote. He made revisions as we requested them and kept us informed every step of the way. Then John, the manager showed up to assess the interlock patio and walkway area we wanted. We had looked through their portfolio and had a picture of something we liked. We were able to brain storm with John to come up with a design we were happy with. He understood what we wanted and made it happen. Next was Randy to do the demolition. Super nice guy and so hard working. He left the area cleaned and prepped for the next crew. Danny showed up and I cannot believe this guys work ethic. He wanted to make sure he completed the patio and walkway as we envisioned it. He went beyond what we asked for and made the design even better than we could have hoped for. His crew of Darren, Hunter and Bo were all so nice and their attention to detail made the job turn out so great. You can see and feel the quality in their workmanship. We were so thrilled when they completed this stage. Then finally Jake showed up for the final stage, installing the railings on our new stairs. He also was very nice and personable and completed the job in a timely manner. Every aspect and detail in this project was completed to our liking and we highly recommend Empire Deck and Interlock.

Approximate cost of services:
$38,000.00
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Company Response

Thank you so much Gerry - our team looked forward to completing this project for you and we're super happy with how it turned out! I will pass along your kind words to everyone who was mentioned.

Sunset35#
Sunset35#
0 reviews Ottawa, ON
10/10

Deck Replacement

We were very pleased with the service and professionalism of Empire Deck & Interlock and we have received so many compliments on our new deck. The team was very prompt to respond to any questions we had, all communications were professional and timely and our deck was finished on time and on budget.

We are extremely pleased with our new deck and would not hesitate to recommend Empire Deck & Interlock.

Melissa and Geoff

Approximate cost of services:
$25,000.00
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Company Response

Thanks Melissa & Geoff,

We really appreciate the nice comment!!

Deck2023
Deck2023
0 reviews Ottawa, ON
10/10

Deck, Patio and Walkway (with interlock stone)

We found our experience with Empire Deck and Interlock to be very professional - from the contract and final project plans in the Fall to the installation of our deck and patio in early May, which was completed, for the most part in about 3 weeks. The progress billing during each stage of the project worked very well for us. We were very impressed with the employees, who were pleasant, prompt, tidy and very respectful of us and our property. We are very happy with the quality of workmanship and proud of our new deck and patio. We would gladly recommend Empire Deck to family and friends. Ray and Sally.

Approximate cost of services:
$58,000.00
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Company Response

Thank you so much Ray & Sally,

It was a pleasure working with both of you to create your new backyard oasis! Hope you guys enjoy the rest of the Summer with friends and family on your new deck and patio :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empire Deck & Interlock

Our goal is to design modern landscaping projects in the Ottawa area.

This includes our main focus on interlock and composite decks.

Thank you to everyone who has been part of our success for the past 15 years!

CATEGORIES
Decks, Interlocking Stone, and Landscape Contractors & Designers
PRODUCTS
Interlock: - Techo Bloc - Permacon - Unilock Decks: - Composite - PVC - Cedar - Pressure Treated
SERVICES
- Decks (Composite, PVC, Cedar, Pressure-treated) - Landscaping - Interlocking - Hardscape - Stonework - Woodwork - Railings - Glass railings - Lighting
BRANDS
TruNorth, Fiberon, TimberTech, Trex, AZEK, Techo Bloc, Permacon
SPECIALITIES
- Architectural Design - Composite & PVC Decks - Pressure-Treated Decks - Glass Railings - Aluminum Railings - Interlocking - Landscaping - Patio
WEBSITE
http://www.EmpireDeckAndInterlock.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
15
RETURN POLICY
Ontario Law: https://www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
PAYMENT METHOD
Cheque, e-Transfer, Credit Card, Financing
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Construction, Civil and Chemical Engineering, Architectural Technologist, Commerce
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$10,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-year on workmanship for decks and fences. 2-year for interlock. Manufacturer's warranty applies for all materials.
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