Drain Right Now

When my water heater (electric) sprung a leak, I shut things down, removed the old one and got to work installing the new. I’d already replaced it once with no issues. However, aging, corroded pipes put me in a jackpot and I decided to call.

Tyler worked his butt off to move jobs around and get Mike out to our place within a couple of hours. Mike did a beautiful job, even adding 45-degree corners to replace the tight 90-degree bends that can cause issues.

Now, a short time after him leaving I looked over the job; it was leaking! The guys returned and had things fixed up in no time. I’m totally satisfied with the job, even with the mistake. They were crushing jobs together and rushing to get mine done quickly and anyone can make a mistake, especially under those conditions. More importantly, it was quickly and completely repaired, with ample apologies from both of the guys.

In total, the finished installation now has better pipe routing, which I believe will make the install more durable and longer lasting. Great work guys!

I've had Tyler over to do major & minor jobs and he reliably makes the fix or installation professionally and quickly. Easy to reach, helpful in disgnostics (he's great at doing this remotely, which is helpful during COVID), and efficient once he's on site. Always recommending him to friends & family in the area. ⭐️⭐️⭐️⭐️⭐️⭐️

Updating a very tired, older system of dual jet pumps required creativity, patience and experience to draw from - everything that Tyler and Mike brought to this job. We now have a modern submersible well pump system that we'll be able to confidently depend on in the house and barn. Drain Right Now was timely, accommodating and diligent in their approach. We look forward to calling on this team for future projects.

Tyler is my hero! He came and helped me with my plumbing emergency when every other so-called “24 hr emergency” plumber would not even call me back. Tyler answered my call and guessed right away what my problem was. He was able to come within the hour and get everything sorted. He was so nice and explained everything to me and what I needed to do to prevent it from happening again. As someone who is living on their own for the first time and not used to dealing with these kinds of things, I appreciated it so much. Tyler will be my go-to plumber from now on!

We had a leaking second floor toilet. Tyler quickly diagnosed the issue and resolved the problem. He was professional and courteous. He leaves the work area clean and tidy. I was very impressed overall. I would highly recommend Tyler for any of your plumbing requirements.

Great, fast and reliable service. Professional team with high level of expertise. Transparent with all transactions. Same day service, diagnosis to repair.

IF you are looking for a Professional team to work on your home. I would recommend calling Drain Right Now.

Tyler does an amazing job he gives great advice and is extremely helpful they are reliable and trustworthy and well priced. I highly recommend them For all your at home plumbing needs you will not be disappointed and you can tell the work will last

Tyler does excellent work and is timely and efficient. We had him do some emergency work on our well in the spring and recently when we has issues with the plumbing entering our septic tank, he came to the rescue again. We are grateful for his expertise. Thank you Tyler.

We live on a lake and we’re experience water pressure problems. I called Tyler at Drain Right Now and he came out the next day and in 5 minutes assessed the problem and knew exactly how to fix it. He drive 30 minutes to get a new water pressure tank and was back at my place shortly after to install it. Now we have no pressure problems and he was fantastic to work with. I will have him back to my place in the spring to do bigger plumbing jobs.

Okay. As much as I was tempted to give a lesser review because of his price, I can't do it. Tyler charges a little more than I was hoping to pay and I expect if I had shopped around I could have found a better price. But having said that, I hired him knowing the price. I hired him because of his MANY good reviews and because (most importantly) he was willing to do the job even though it was going to cut into his personal time.

On a Friday morning I woke to no water (5:30 am). I did as much troubleshooting as I could on my own and then I started calling people who I thought might be able to change my well pump. Drain Right Now was my second call at roughly 10:00 am (I had been out buying and installing a control box prior to making the calls). I got his machine which suggested that I should text if I need him. I dropped him a quick explanation by text and kept looking. I called approximately 12 other companies and virtually none of them answered their phones so I left messages. The couple who did answer were happy to come out "some time next week". and one who did answer said he'd love to help but was swamped and tried to walk me through the trouble shooting I had already done (effort counts). In the midst of those calls Tyler texted back asked for a few photos and what I had done so far. He came to the same conclusion as I had and offerred a price to replace the pump. I found the price high and so I hoped one of the others might be a little easier on the pocketbook. After some time, it became clear that the others were too busy to (or not interested in) helping me. I let Tyler know I would be interested in his service and he told me he'd make it over "that evening" (guessing after 5). As happens in the service trade, the job he was on took longer than he expected and so he couldn't get to me on Friday evening, so he pushed it forward to Saturday around noon.

Saturday he showed (on time). He was very likeable (that counts). As expected, he double checked my work and redid the troubleshooting I had done the day before. He came to the same conclusion as the day before. I gave him a hand hauling the old pump out (easier with 2 bodies) mostly so I could see what he was doing (just in case I'm ever in need of doing this again). He did everything I "expected" him to do (youtube is your friend) and he did a few things that he should do that I hadn't expected (youtube isn't perfect). He did everything well. I gave him a hand putting the pump back in the well (again easier with 2 bodies). He closed up the well, provided me with the paperwork and I paid him.

Now, I still believe he charged more than I thought the job ought to cost, but let me be absolutely clear about this. The most important part of this job (to me) was that it be done well and "now". In spite of a few of those earlier phone calls (to other companies) being returned (either late on the Friday or early on the Saturday) Tyler was by far the most willing to help me out of my jam. Being without drinking water in a house with 4 people is a minor inconvenience. Not being able to flush the toilet in a house with 4 people is almost criminal. So, while I paid more than I might have been comfortable paying under normal circumstances, there is no doubt in my mind that if my neighbour (or a total stranger) had this same problem I wouldn't hesitate to recommend Tyler. When something like that happens you need someone who is capable and willing to help. If it happens to cost a little more to get it done right and right now, that's a cost I'm willing to pay.

If you need the job done right, call Drain Right Now. Seriously! Why aren't you dialing?