Duke's Plumbing

Plumbing
Calgary AB T2E 2M5
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94%(381 reviews)
94%(17 reviews)
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Plumbing
Duke's Plumbing
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78%

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Reviews by rating (past 12 months)

Reviews for Duke's Plumbing

Average customer rating:
10 10 (43 reviews)

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Darryl in Calgary
Darryl in Calgary
1 review Calgary, AB
10/10

Hot water tank

Can't say enough good things about these guys! My hot water tank failed and I was scrambling Justin came in same day, 10 minutes before the scheduled time and had me up and running in no time. Justin was friendly and professional and could have gouged me for all kinds of things, but was honest and far more than fair. Use these guys and spread the word.

Approximate cost of services:
$0.00
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Company Response

Hi Darryl,
Thanks for the review. We are always striving to treat customers the same way that we want to be treated. FAIR & HONEST. Glad to hear that Justin did such an excellent job! We really appreciate that you took the time out of your day to write this :) THANK YOU for your business :)

J.B. in Oliver
J.B. in Oliver
1 review Calgary, AB
10/10

Hot water tank

My hot water tank failed on a Sunday morning and I called Randy to see about replacing it. By early afternoon the job was done and the old one was gone. I also had the taps in my shower done on a different occasion, and he more importantly told me what I didn't need.....which I really appreciate. I'd recommend Dukes to anyone looking for a job well done, he's professional, courteous, and just a really good guy.

J.B. Fraser
Calgary

Approximate cost of services:
$600.00
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Company Response

Hi JB, Thanks for the recommendation and we really appreciate your review!

The Night Nurse in Calgary
The Night Nurse in Calgary
1 review Calgary, AB
10/10

My Water Heater Nightmare!

Well, last night my water heater exploded. Ok, not literally, but I came home from a relaxing day in the mountains to a massive puddle of water in my basement, and it sure wasn't shrinking. A frantic few hours with some CLR, elbow grease, and a metric ton of towels, I managed to get the water somewhat under control. But I have a very specific skill set, and plumbing is unfortunately not one of them. I needed a plumber, and I needed one pronto. Less frantic now that water wasn't leaking from my ears, I took a second to breathe and ask the universe for a recommendation. Apparently the universe goes by Randy, and he promised me a guy would come at 9am and make my problems disappear.
To a plumbing plebe, he was the hero I needed and he did not disappoint. Right on time, a very polite lovely gent named Jesse rolled in, spent an hour and a half sweating, groaning, quietly swearing, and generally being very rough and tumble in my basement; and he completely fixed my problem. Not only did he do an amazing job, but he took the time to walk me through what he did, what to look for, and the general life expectancy of my equipment. I'm now the proud owner of a lovely new water heater, with a much better setup than when he descended to the bowels of my basement, and significantly less rust. And the old eyesore was swept out of my life like a bad dream.
The guys at Duke gave me an excellent price, were quick, efficient, professional, and just overall lovely. I can't thank them enough for their swiftness and brilliant service.
TLDR - 12/10 would use again

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to review us, and post on Homestars! We appreciate your kind words so much, and if The Night Nurse in Calgary ever requires the Universe's help again, please don't hesitate to call.

Cam in Calgary in Calgary
Cam in Calgary in Calgary
1 review Calgary, AB
10/10

Emergency plumbing

I've never written an online review before, but Randy and the team at Duke's deserve some major credit! Friendly, professional, and trustworthy experts. I'm always a bit nervous making an emergency call for help, never knowing if the service will be prompt, fair or even any good. I've called Duke's a couple of times now and have peace of mind knowing that I'm dealing with fantastic people who know how to get the job done. Sincere thanks!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Hi Cam! Thanks for calling us! We REALLY appreciate you writing this review and your kind words! :)

irene in Calgary
irene in Calgary
1 review Calgary, AB
10/10

Various plumbing

Randy and his team are great professional people to deal with. Very reliable, trustworthy service and reasonably priced! Rest assured you are in good hands with Dukes Plumbing! Highly recommend!

Approximate cost of services:
$0.00
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Company Response

Thank You Irene! We appreciate your review and thank you for your business.

Melinda in Calgary
Melinda in Calgary
1 review Calgary, AB
10/10

Clogged Pipe in Basement

Such a relief to know of a company that will respond in such a quick manner. Randy took the time out of his extremely busy schedule arriving within an hour at our home at 7:30 AM! Hats of to you Randy, keep up the great work! Thanks again for fitting us in your busy day.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Melinda! Wow! Thank you for your kind words. We really appreciate your review and we strive to do our best every day. Thank You !

Lucy in Calgary
Lucy in Calgary
1 review Calgary, AB
10/10

Kitchen faucet repair/ replacement

Can't say enough about the service from Dukes Plumbing Inc. Justin R came over with in an hour of calling . He was efficient, friendly and professional. I would recommend Justin and Randy many times over. Thanks for the great service!

Approximate cost of services:
$160.00
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Company Response

Hi Lucy! Wow. Thank You for this awesome review. We appreciate your support and confidence in us. We like to treat people the way we would like to be treated. Please call us for any and all of your plumbing & gas fitting needs, and thank you again for taking the time to write us a review!

Private User
Private User
Private User reviews Calgary, AB
10/10

Hot Water Tank installed as promised

These guys took time out of their busy day to come and install a new hot water tank for us since we had been without hot water for a couple days. Install was done proper, no surprises. I would fully recommend them.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank You for the review! We appreciate that you took the time out of your day to write one for us! It was our pleasure helping you out.

Heli Meza in
Heli Meza in
1 review Calgary, AB
10/10

Bathroom Renovations

Randy and Steve are professional, genuine, punctual and deliver top notch plumbing services.
I have relied on them for over 5 years for all my condo repairs and fully trust them with my keys. Randy and Steve are my super heroes! They recently assisted my senior parents with 2 bathroom renovation projects and rearranged their schedules on a Thursday evening to finish the work on Friday morning to minimize the inconvenience for my parents. Also, during that time I had jaw surgery and was unable to lift anything and desperately needed a new faucet. Without any hesitation Steve graciously offered to move all the junk in and out of my storage room to access the tub panel to get the job done. My brother also needed repairs to his condo kitchen and bathroom and Steve was promptly available to his rescue. Randy and Steve are personable, top-notch plumbers who deliver fantastic, state of the art services at a great price so I always recommend them to all my family and friends.

Approximate cost of services:
$5,000.00
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Company Response

Hi Heli! Thank You for the amazing review. We are so happy to hear that you are pleased with Dukes. Such kind words and it means a lot to us that you took the time to write such a great review.

Xenia B. in Calgary
Xenia B. in Calgary
9 reviews Calgary, AB
10/10

Bathroom leak

We discovered two large wet patches in our condo ceiling indicative of a leak coming from somewhere. As this is a serious matter not to be delayed upon, I called the condo management company and asked for a recommendation and the name of the plumbing company used by the corporation. In turn I was given Randy's name at Dukes Plumbing and called him. Randy immediately responded and sent Justin to our home. Justin was terrific. He investigated and discovered the source of the leak very quickly and set about repairs. Much to our relief, everything was taken care of in around an hour and a half.

I highly recommend Dukes Plumbing. They were highly responsive to our plight, very professional and charged a very reasonable amount for their services (keeping in mind that this was a weekend call-out).

Approximate cost of services:
$250.00
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Company Response

Hi Xenia! We LOVE hearing reviews. We pride ourselves on being professional and are very happy to hear that we are coming across that way. Thank You for taking the time to write such a nice review. We appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Duke's Plumbing

We are a locally owned and operated family plumbing and gas fitting business. We offer residential , commercial services, construction and renovations; from Poly B repairs to furnaces, cross connection tests and BBQ gas lines to boilers. We do it all. We offer 100% FREE Estimates. {Even if you don't ...
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