- Approximate cost of services:
- $120.00
- Company Response
Hi Ivan,
We are so... sorry to hear of your experience. We would have hoped you would have taken this conversation off line prior to posting; however we appreciate the feedback none the less.
From what I can see we had some trouble getting your part in from Whirlpool. Most times when parts are coming from the manufacture their ETA's are vague at best.
When the special order part finally arrived our files show that we had attempted to reach out to you to book the repair only to find out you had it repaired by another company.
We are happy to absorb the expense of shipping the part from the USA on your behalf and are glad to hear that you were taken care of. If there is anything else we can help with in the future we would appreciate your call.
Respectfully,
Valley View Appliances Management Team