Valley View Appliances Ltd.

Appliance Repair
Calgary AB T3A 5K8
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Appliance Repair
Valley View Appliances Ltd.
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97%

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Reviews for Valley View Appliances Ltd.

Average customer rating:
9.8 10 (373 reviews)

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Ivan in Calgary
Ivan in Calgary
1 review Calgary, AB
2/10

Dishwasher Repair

I paid $120 for the tech to come to my house to look at my dishwasher. After he determined I needed a new part and said it was on order and part to arrive in a week. I called after a week to see if the part has arrived. The lady told me she would call me back to let me know and she never did. So I called again a few days later and she told me she would call me back and she never did. I got sick of waiting so I called Quality Appliance Repair and they came and fixed my dishwasher that week. I would not recommend Valley View Appliances to anyone due to my experience and I truly do not understand how they are getting such good reviews. Usually Homestar is pretty reliable for reviews.

Approximate cost of services:
$120.00
3 of 4 people found this review helpful.
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Company Response

Hi Ivan,
We are so... sorry to hear of your experience. We would have hoped you would have taken this conversation off line prior to posting; however we appreciate the feedback none the less.
From what I can see we had some trouble getting your part in from Whirlpool. Most times when parts are coming from the manufacture their ETA's are vague at best.
When the special order part finally arrived our files show that we had attempted to reach out to you to book the repair only to find out you had it repaired by another company.
We are happy to absorb the expense of shipping the part from the USA on your behalf and are glad to hear that you were taken care of. If there is anything else we can help with in the future we would appreciate your call.
Respectfully,
Valley View Appliances Management Team

JW in Calgary
JW in Calgary
2 reviews Calgary, AB
10/10

Dryer Repair Service

I booked online but received a call (Robert?) that they couldn't come on that day. I booked for a Saturday and they made sure I knew that there was a (small) extra charge. He was pleasant, professional and very accommodating. After booking, I received an email confirmation, where there is a link that you can track when the serviceman will be nearing your home. My scheduled time was between 9-1. He came at around 10:30. The man that came (Rahman) was courteous, friendly, professional and knowledgable. My biggest relief was that I felt I could trust him. My 11 year old dryer needed a new circuit board. Given the age of my dryer, and upon asking for his opinion, I decided not to have it repaired - but to replace it instead. He was more interested in being fair and honest than ripping me off. I am very grateful for that and as such, will definitely use them again as well as recommend them.

Approximate cost of services:
$136.50
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Jackie,
Thank you for trusting Valley View Appliances with your dryer repair. As a team we all feel it is better to be honest with our clients than to make a dishonest dollar. We appreciate your review and hope you will be back if the need ever arises. Thank you again!
Sincerely,
Valley View Appliances Team

Brock_Vond
Brock_Vond
1 review Calgary, AB
10/10

Fridge & Washing Machine repair

Technician was very prompt. Work was professionally done, and was able to answer any questions we had about the model of fridge and washer we have, and the repairs done to them. I would highly recommend our tech to anyone.

Approximate cost of services:
$180.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for having Valley View Appliances out to fix the fridge and washing machine! We so much appreciate your business and do not take this for granted. Thank you again for the great review!
Sincerely,
Valley View Appliances Team

rempelx2
rempelx2
1 review Cochrane, AB
10/10

Refrigeration repair

The freezer in my fridge wasn't working. It was cool but wasn't freezing anything. Steve, the repairman came and had a look and apparently my timer was shot. He had the part in his vehicle, installed it and it was one of the quickest most pleasant services I have ever had. Lana, the receptionist was very helpful and very polite and I am very pleased with the outcome. Reasonably priced too, included labor, parts, etc. Support local businesses!!

Approximate cost of services:
$222.00
2 of 2 people found this review helpful.
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Company Response

Hi Anna,
Thank you for trusting Valley View Appliances with your refrigerator repair. We really appreciate the business! Hopefully no more issues for a while.
Sincerely,
Steve

Linda in Calgary
Linda in Calgary
1 review Calgary, AB
10/10

Refrigerator/Freezer repair

I want to thank you and also Rahman for accommodating me quickly with your service on a Saturday, and also for the great job that Rahman did in fixing my drain tube problem with my freezer. I will definitely be a returning customer and will recommend you to my friends. Your quick response and Rahman's expertise prevented me from having a damaged hardwood floor that would have cost a lot of $ to fix. Also thank you to the lovely receptionist who answered my calls in a friendly and reassuring manner.

Approximate cost of services:
$285.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Linda,
We really appreciate your business! Thank you as well for the awesome review! We will pass this onto Rahman as it will make his day. We love Rahman and his service excellence with a smile.
Sincerely,
You’re Appliance Service Excellence Team

ianichol
ianichol
1 review Calgary, AB
10/10

Dishwasher repair

Efficient and timely work. I was kept informed as the repair was done and the technology that the company has is outstanding. Very good experience.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Thank you for trusting us with your dishwasher repair! We appreciate your business as well as the excellent review!
Sincerely,
Valley View Appliances

Private User
Private User
Private User reviews Calgary, AB
10/10

Refrigerator repair

All personnel at Valley View were courteous and Scott arrived as promised and repaired clogged condensation line on my refrigerator. Scott was really efficient and thorough. Thanks so much Scott! I sure would recommend Valley View Appliances to anyone that requires a fridge repair.

Approximate cost of services:
$155.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Wow! Thank you for the great feedback! Scott will be thrilled to read this, as we love his service excellence philosophy.
Sincerely,
Valley View Appliances Ltd. / Service Team

sblucier
sblucier
1 review Cochrane, AB
10/10

Appliance repair

Steve was at our house today to fix our washing machine that wouldn't drain. The area that Steve worked in was tight to say the least. Steve was on time for our appointment, notified us a half hour prior to his arrival and showed up looking clean with a friendly smile on his face. He was very professional in his dimeaner and fixed our problem quickly. He left no mess and communicated the issue in terms we could understand. Steve also took the time to check out an entirely different issue that we are having with our hood fan. This service comes with no surprises as we have dealt with Steve and valley view appliances from the past and his service was equally stellar then as well. I would not only recommend his service to a friend but would be glad to have the privallage in dealing with valley view appliances again.

Shawn
A very happy customer

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Hi Shawn,
Thanks for trusting us with your Bosch washer repair! We do not take that for granted. We really appreciate the positive feedback as well as it made our day!
Sincerely,
Service Team - Valley View Appliances Ltd.

colinmichaelscott
colinmichaelscott
1 review Cochrane, AB
10/10

Dishwasher Repair

Incredibly professional, pleasant, efficient and knowledgeable. I hate when my appliances break, but I know they will be properly repaired by the experts. Thank you.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Hi Colin,
Its awesome customer's like yourself that keep us striving to be the best. Thank you for trusting us with your Whirlpool dishwasher repair. We appreciate your business!
Sincerely,
You’re Appliance Repair Experts

wilsonbp
wilsonbp
1 review Cochrane, AB
10/10

repair fridge

professional, knowledgeable, quick and friendly. Tech. came on short notice and parts ordered and repairs thorough.

Approximate cost of services:
$375.00
2 of 2 people found this review helpful.
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Company Response

Mr. and Mrs. Wilson,
Thank you again for trusting us with your refrigerator repair! We so appreciate the business as well as the referral.
Sincerely,
Valley View Appliances Ltd. / Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley View Appliances Ltd.

**MENTION HOMESTARS AT THE TIME OF BOOKING AND SAVE 10% OFF ADDITIONAL LABOUR BEYOND THE DIAGNOSTIC CHARGE **
What do we do?
At Valley View Appliances we bring " Peace of Mind" to your appliance headaches. Or aim is to give you Fast, Friendly, Trustworthy Service at a cost that is affordable. No headaches.
All of our service is proudly guaranteed and performed by government trained technicians. We have over 47 years of accumulated experience in repairing home appliances and we are authorized to perform warranty service for many manufacturers. We pride ourselves in providing fast, trustworthy service at a reasonable rate. Our service vehicles are fully stocked with the most common parts, so that in most cases, we can finish your repairs on our first visit. We try our best to make your repair a quick and pleasant experience, knowing that a satisfied customer is a repeat customer.
We are pleased to serve Calgary and other areas, including: Cochrane, Airdrie, Springbank, and many others. If you have appliance repair needs, give us a call @
(403)247-9602 or book online on our website @ www.ValleyViewAppliances.com

Needing your new Appliances installed? You are in good hands as our installation professionals are true craftsmen and take pride in a job done with excellence. Needing a installation quote please email: Installs@Vvapp.ca

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washers Dryers Dishwashers Ranges Stoves Wall Ovens Hood Fans Hobs Refrigerators Garberators Ice makers Microwaves Over the Range Microwaves Built in Refrigerators Gas Appliance Repairs Parts sales Appliance Installation In-home Appliance repair Hot Water Tank replacement
SERVICES
Appliance Repair Appliance Service Manufacturer Warranty Service Appliance Installation Dryer Vent Cleaning Services Appliance Parts Sales Appliance Sales Gas Appliance repair Dryer Repairs Washing machine repairs Microwave repairs OTR repairs Refrigerator Repairs Ice maker repairs Stove repairs Range repairs Gas Range repairs Wall oven repairs Dishwasher repairs Hood Fan repairs Hood Fan Installations MW installations Hot Water Tank Installations
BRANDS
Maytag Magic Chef Jenn-Air Whirlpool Kitchen-Aid Bosch Gaggenau Thermador In-Sink-Erator Jenn-air Admiral Kenmore Frigidaire Electrolux GE GE Monogram Westinghouse Samsung LG
STYLES
Calgary Main 403-247-9602 Cochrane Main 403-932-2630 Parts 1-866-243-4662
SPECIALITIES
Authorized Warranty Provider for: , Bosch, Thermador, Gaggenau, In-sink-erator, GE, Samsung, Venmar, Vent-A-Hood, W3 Solutions, Asurion, Square Trade www.valleyviewappliances Authorized installers Certified to install: SubZero, Samsung, Wolf, Asko, Viking, Bosch, Thermador, Gaggenau, ISE, Venmar, Ventahood, Best, Miele, Kenmore, Electrolux, Frigidaire, GE, GE Monogram, Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, LG, Bloomberg
WEBSITE
https://www.valleyviewappliances.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Debit, Visa & M/C, E-Transfer
LICENSES
Journeymen Appliance Repair
MEMBERSHIPS
,MSA Servicer's Association, A++ BBB member 1997
LIABILITY INSURANCE
Yes
DIPLOMAS
Journeymen Appliance Repair
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99.97
BONDED
Yes
PROJECT RATE
Industry Standard Blue Book Job Rate/Job
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day labour, 90 day parts warranty. All work proudly gaurenteed!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.