Proline Electric

We are in the midst of a major exterior reno on our house. Emergent electrical needs came up. As we have in the recent past, we called Proline. They were prompt, efficient, and competitive. They advise you a day in advance of the tradesman's call, and then come on time. The work is good. The tradesman communicates comprehensively. We were completely satisfied. Again.

We thought there was damaged wires running through a Conduit.The technician found no damage,put it all back together and charged only for the service call and one hour for checking everything out.

We had a previous electrical company come into replace a outside plug. Not even a year later this plug caught fire totally melting the plug. If it were not for the external plug cover this fire would have spread to the outside wall. The sad part of this was when we called the electrical company (who originally installed the plug) a few weeks earlier and told them we were having problems with the plug they told us we only had a 6 month warranty.
Afterward we called Proline Electric to look at the damaged outlet, the electrician who came informed us that the plug was installed correctly and this caused it to short causing the fire. The electrician made sure to show me how the damaged occurred before repairing the plug and when he was done the repairs, he showed me step by step how everything was fixed to reassure me that this would not happen again.
I have all the damaged parts and will be going back to the previous electrical company to file my complaint to them. I am hoping that this company will be as professional as Proline Electrical when it comes to both customer service and dealing with issues.
The two positive things out if this was that Proline Electrical was able to fix the damages and that my house did not suffer severe fire damage !!!

Proline electrician arrived on time, quick diagnosis of the problem, quick repair, friendly and courteous. What else can you ask for? I wouldn't hesitate to call them again or recommend them.

Very satisfied! Suddenly lost power in our tenant's living room and master bedroom en-suite, we visited and tried to figure out the problem ourselves with no luck. Asked Proline Electric for help, they booked us in very soon accommodating our tenant's schedule. their electrician was punctual, friendly, and professional. Found and fixed the problem in no time. Charges were fair and reasonable. Tenant is happy, we are happy. Will definitely call them again next time we need electrical help. Appreciate the great service, thank you!

I am so happy with ProLine. They arrived on time, and were extremely professional throughout the whole process. Dan even noted some other deficiencies in the house and took care of that as well.

I really can't be happier with ProLine, and they are my go-to company moving forward, as they have been this past year.

Electrical problem arose during renovation. Service outage affected the tenants business in the building and I needed the matter to be addressed quickly. Called five local electrical businesses and only one answered their phone. My call was met by a courteous person, who obtained all the details of what was required. An electrician was dispatched and was on-site in short order. The issue was resolved and the invoice I received was reasonable. I was not overcharged. Very pleased with the company from start to finish.

Just a super nice guy Eric , small job for him but he sure provided a great service. He was on time and just took care of things in no time at all. .

Tired of the old electical light shorting out and replacing bulbs that were getting harder to find above the bathtub.
They were here and gone in under an hour! Replaced with a much newer potlight and added another in the roof so the bathroom is wonderfully lit. No mess. So polite. We knew we loved this company as they had added potlights like this in our Living Room , hallways and kitchen last year. An older house looks so much newer when properly lit!

We have been experiencing occasional light dimming and short bulb lifespan for a while, as well as a mis-wired 4 way switch since we bought the house. I was reluctant to call an electrician, based on previous negative experience and high cost with another company.

I selected Proline based on their reviews and proximity, hoping for the best. From initial booking, to the call before the electrician arrived in uniform, to the email notification with the electrician's picture, Proline was extremely customer focused and very professional.

Dan arrived on time and began a thorough review of the issues. He quickly found a problem with the panel ground wire attachment to the waterline and went over the issue with me. He cleaned and re-attached the ground cable with the proper fitting, and then quickly found the wiring issue with the 4 way switch. After a quick rewire and thorough test, all problems were corrected - it couldn't have been better.

My only regret is in waiting so long to call Proline... I fully recommend Proline Electrical and will call them exclusively for all future electrical work.