Silverline Exterior Solutions

Windows & Doors Installation & Service
Port Coquitlam BC V3C 2M8
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Reviews for Silverline Exterior Solutions

Average customer rating:
9.7 10 (160 reviews)

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Geoff
Geoff
0 reviews North Vancouver, BC
10/10

Window install

We added a window to Garage, customer service was exemplary and professional, would recommend this service.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Mr. Pioveson for taking some time out to leave us a review. We are grateful to hear that you would recommend us. We wish you a wonderful holiday season. Thank you again for choosing SilverLine Exterior Solutions.

willypingol
willypingol
0 reviews Surrey, BC
10/10

House window replacement

They did a great job. Highly recommend to my friends. Very professional installers and the sales rep was very helpful

Approximate cost of services:
$24,000.00
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Company Response

Thank you Mr. Pingol for taking the time to leave such a nice review. We are grateful that you would highly recommend us to your friends. It was a pleasure working on this project with you and Rosemary. I hear that it is much quieter in the house now. We hope you enjoy the energy efficiency that your new windows will bring you. Thank you again for choosing SilverLine Exterior Solutions.

Private User
Private User
Private User reviews Burnaby, BC
10/10

Windows & Entry door replacement

I had 16 windows and 1 entry door changed by SilverLine Exterior Solutions, and I am very happy and satisfied with my decision
Sam their product manager who provide me the estimate was very professional and pleasant to deal with. He took time to explain all things about windows.
Brandon their installer supervisor was very professional, thorough and he took great pride in his work. He is always on time and he made sure the areas are cleaned up after their work is done. He even help to install my new electronic lock on my old french door at no cost
I would highly recommend SilverLine Exterior Solutions to anyone who needs to change their window and door

Approximate cost of services:
$10,000.00
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Company Response

Thank you Mr. Chiang. It was a pleasure to work with you on this project of replacing your windows and door. We will be sure to pass along your sentiments and experience to Sam, Brandon. We are grateful that you would highly recommend us to others to have their windows and doors replaced by our team. We hope you enjoy the energy efficiency that your new windows will bring you. Thank you again for choosing SilverLine Exterior Solutions.

Stephen
Stephen
7 reviews Burnaby, BC
10/10

Siding & Windows Replacement

SilverLine Exteriors did a fantastic job on our 40-year-old house, replacing the disintegrating wood siding with woodpecker-proof Hardie board. We also had the windows and patio doors replaced, and having now lived behind them for a few weeks, I've noticed a definite reduction in outside noise. Marc (sales/estimation) distinguished himself and the company from the others we approached by being more actively informative during the sales phase, and his estimation ability is well evidenced by how close the final cost was to the original quote. Myles (siding foreman) really concerned himself with the quality of the work and doing what was best rather than whatever was easy and expedient; besides this appreciated attention to detail, he was also always ready to take questions and discuss concerns. Issues always come up with projects like this and we did have a few, but all of them were resolved to our satisfaction. We would recommend this company to anyone considering similar work on their home.

Approximate cost of services:
$60,000.00
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Company Response

Thank you Mr. Moore for taking the time to leave a detailed review on your experience working with the SilverLine team on your project of having had new siding and windows installed on your home. We are happy to hear that you have noticed the reduction in outside noise in your home. We hope you will also soon notice the change in energy efficiency as well. We will be sure to pass on to Myles, Marc and team your sentiments. We are grateful that you would recommend our company to others. Thank you again for choosing SilverLine Exterior Solutions.

Private User
Private User
Private User reviews Richmond, BC
10/10

Replaced All My Windows

I compared several different window companies before deciding to go with Silverline. Their price was reasonable, and they have their own manufacturing plant, installation team and service crew.

My representative Adam was very responsible and easy to work with. He showed me several of the houses they have replaced in the neighbourhood, and offer references for me to speak with. His measurements were accurate, and the installation crew was courteous and efficient. My wife, my mom, the whole family is happy with the new windows!

Thank you Silverline for the excellent management and team work! I highly recommend Silverline to anyone who need windows!

Approximate cost of services:
$0.00
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Company Response

Thank you Mr. Li for your business and taking the time to leave us a detailed review on your experience with our company. It was a pleasure to work with you on this project. We are happy to hear that you and your family are happy with the new windows. We are grateful that you would highly recommend us to others. Thank you again for choosing SilverLine Exterior Solutions.

hezhiyuan in Port Coquitlam
hezhiyuan in Port Coquitlam
0 reviews Port Coquitlam, BC
10/10

Windows, Door, Sliding

I am almost 80 years old and I wanted to change my windows to keep my house warm. I chose SilverLine
Exterior Solutions and I made the right choice. The sales person who showed me the products was very
patient with me. The office arranged the installation date and time to fit my special schedule. The
installers were very professional. Specially Sam. When he saw that I am an older lady, he explained all
the details of the install for me, as well as answered all my questions, and came to my house 4 times. I
am very thankful for his time and patience to help me understand the process of replacement of
windows on my home.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your business and taking the time to leave such a nice review. It was a pleasure to work with you on this project. We will pass along your sentiments to our hard working team. Thank you again for choosing SilverLine Exterior Solutions.

Ray in Port Coquitlam
Ray in Port Coquitlam
1 review Port Coquitlam, BC
6/10

Happy with the Quality of the windows (but not the mess left behind)

I am a bit upset that my review got deleted We had our windows replaced and although we are happy with the quality of the windows we weren't so happy with the huge mess left behind, large pieces of broken glass and pieces of trim and installation in both the front and back of the house. Inside the house in two of the bedrooms there was 1/4 inch of stucco dust everywhere it took us 4-5 hours to clean I had asked several times to have the stucco tested for asbestos of our 40 year old house and was told it wasn't part of the contract, I went on my own and had it tested and it came back negative. again we are happy with the quality of the windows Note make sure you do a walk around before they leave. I am hoping this review doesn't get deleted like the last one

Approximate cost of services:
$11,000.00
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Company Response

Thank you Mr. McCurrach for your Review. We have no control over what does and does not get posted. We have no power to delete reviews, we can only respond. I am sorry your last one was deleted and you might want to ask HomeStars directly what happened to your review.
We are open to honest reviews and take them seriously as we try to grow as a company and learn what we need to improve. With the Asbestos testing we have a new policy and added this into contract. As you probably are already aware it is also the homeowners responsibility to have your home tested before any work is performed on your home to not only protect you and your family. As well as any contractors working on your home. We have made team changes here since your install and took your complaint seriously in regards to clean up. As well we have changed install method on stucco homes as there is no control over the amount of dust created and can be messy. We now try not to cut stucco where we can and use full frame insert method instead. We thank you again for your feedback and are happy to hear that you are happy with the quality of your windows that we make here locally. Thank you for choosing SilverLine Exterior Solutions.

Daniel W.
Daniel W.
1 review North Vancouver, BC
10/10

Replacement of windows & siding

Silverline did a great job replacing cedar siding and aluminum windows with Hardie board siding and vinyl windows, respectively. The siding crew was outstanding. I watched them work for 21 days and I have never seen two people work so hard, consistently every day. They were efficient, very detail-oriented and thorough. If we had any issues, they were taken care of. Silverline even added some extra touches and came back to pick up some trash that was missed. At the end, there were no surprises on the final invoice which is important for retirees like us on a big home expense. Thanks very much to Silverline on excellent work.

Approximate cost of services:
$56,000.00
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Company Response

Thank you Mr. Woo for taking sometime to leave us a great review.It was a pleasure working on this project with you and seeing the beautiful transformation of your home. We are grateful for your business and will pass along your sentiments to our hard working team. Thank you for choosing SilverLine Exterior Solutions.

geoffrey
geoffrey
0 reviews Vancouver, BC
10/10

windows and patio sliding door

Both my wife and myself are very satisfied of the work from the start to end, including their estimator, administrations and skillful site crew are all very professional and friendly. We will definitely recommend Silverline to others1

Approximate cost of services:
$12,000.00
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Company Response

Thank you Mr. Chang for taking sometime to leave us a review. It was a pleasure working with you and your wife on this project. We are grateful that you would recommend SiverLine to others. Thank you again for choosing SilverLine Exterior Solutions.

Kindest Regards,
SilverLine Exterior Solutions

sircleveland
sircleveland
2 reviews North Vancouver, BC
7/10

Cedar Siding and New Windows

I had Silverline install new cedar siding and new windows. There were some communication gaps but Silverline was able to satisfactorily resolve the issues after everything was said and done.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for taking the time to leave us an honest review. We are happy that we were able to resolve the communication issues and take care of those services for you. We will use it to grow as a team. We thank you again for choosing SilverLine Exterior Solutions.

Kindest Regards,
SilverLine Exterior Solutions

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Silverline Exterior Solutions

Windows, Doors, and Siding - SilverLine Exteriors Solution specializes in full package exterior renovation. We have a local vinyl window manufacturing plant in Port Coquitlam, and a team of experienced installers to serve homeowners. From design to project completion, the biggest joy of our work is helping home owners seeing their dream home come true.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Windows, Slider Windows, Casement Windows, Patio and French Doors, Entrance Doors, Energy Star Windows, Casement and Awnings, Energy Efficient, Exterior Siding, Plank and Shake siding, Vinyl Siding, Fiberglass doors, Steel doors, Steel Windows, Fiber Cement Siding, Hardie Panels
SERVICES
Supply and install vinyl windows, doors and siding.
BRANDS
SilverLine, Masonite, James Hardie, Gentek, Longboard, EasyTrim, Nichiha, Allura
SPECIALITIES
Windows and Doors Exterior Remodels
WEBSITE
http://www.silverlineexteriors.com
YEAR ESTABLISHED
2007
PAYMENT METHOD
Financing Avaliable
MEMBERSHIPS
BBB, CSA, EnergyStar, LivesmartBC, Window and Door Manufacturers Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.