Waterguard Plumbing

Amazing work by these guys. The attention to detail was unmatched, you can tell that they have many years of prior experience!

I would give 10 stars if it was an option. Water Guard Plumbing finally solved our low water pressure problem. This company is quick, efficient and professional. I have recommended them to friends and family.

Mike and his team were nothing short of great from start to finish. Very responsive, even going out of his way to meet me onsite during non business hours.

This was a new construction water and sewer connection.

Once they started the job, they were there until all hours to get the job done quickly and efficiently.

They regraded the soil after the work was done and repaired the street asphalt perfectly.

Couldn't ask for a better experience. Thanks Mike!

I replaced my watermain line after discovering a leak near the foundation of my house. Despite how stressful the experience was, Mike and team were fantastic. Mike is very knowledgeable which made made me feel at ease. He helped fill out the very long and detailed insurance claim forms and was super patient with the many questions I had. They dug a trench outside of my house during the deep freeze in January with -25 Celsius water without a single complaint. The work was completed within the day.

I also has Mike do an inspection of my sewer pipes and I very much appreciated his honesty (something worth doing but not an immediate need).

Thank you so much! Ill definitely be hiring Water Guard Plumbing for future jobs!

We recently had recurring sewer backups and after getting plumbers out 3 different times to clear the backups, we contacted Mike at Waterguard Plumbing to do a camera check and identify the problem. Mike clearly and patiently explained what we were seeing as the camera went into the line and a sag and crack in our sewer line was found, that needed to be repaired.

We met with 4 different companies before deciding to go with Waterguard Plumbing to repair the sewer line. Mike not only took his time to methodically identify the issue but helped us understand the different aspects of the issue. He explained the repair process end to end answering any questions we had. We did not feel pressured to use them.

The pricing for the repair was competitive, however Waterguards estimate was clear and we could easily relate the cost areas to the different aspects of the repair. This made us feel comfortable and confident with selecting Waterguard.

The day of the repair - Mike's team arrived on time. They were professional, courteous and really took extra care with covering / protecting the stairs, furniture & work areas. We felt we were in good hands!

Throughout the repair, Mike and the team provided regular updates and took the time to show us the progress.......without having to ask!

The repair was a large undertaking with digging up an area of the basement and digging a 9-10 ft hole in the front exterior of the house to get to the sewer line. Once the repair was complete, everything was cleaned up and put back in place, looking like they were not even here!

We felt Waterguard not only approached the repair well but went the extra mile taking all the parameters and precautions into account. The outdoor excavation was done by hand to minimize impacts to the landscaping, stairway, driveway, irrigation system, not to mention the tunnel that was dug to ensure the slope and joins could be repaired correctly.

They went the extra mile with adding several practical improvements to the sewer line that has provided that extra assurance that we wont have this issue again.

After the final camera inspection with Mike, we had raised an unrelated issue with our irrigation shut off valve. Without hesitation Mike, looked at it, got to work to diagnose the issue and sorted the issue out.

Overall, we want to say thank you to Mike and his team. You not only came into our home to do the repair, but you did it in a professional and respectful way. We will definitely use Waterguard Plumbing for our plumbing needs in future and wont hesitate to recommend them to our friends and family.

Had to change 5/8" waterline from city line to 1" to the house and upgrade the water meter. Originally we were concerned about getting this done because our driveway would have to be partly torn up to do this job. We were advise by region of peel staff about this type of service that can torpedo through the ground to complete the job without disturbing the driveway.
Really could this be so? So started some research, checked out Homestars as well. Mike was one of the companies that came by. He was actually a breath of fresh air with this confidence and knowledge about the job. Wa every very informative, professional, and he was very well versed on the City of Brampton codes and requirements. He was even willing to do the required locates submission to get the work done. Which is required before starting any work such was this.
He came back a second time was we had a possible other job. We did have some people suggest to put the new meter outside of our furnace room which we were not too keen on doing. Michael was one of the companies that would be able to put the new meter in our utility room.
We did end up going with Water Guard and am so glad we did. The guys Igor, Slav & Ivan and the guys did a great job. Was there around 8:00am started the digging shortly there after. They covered our floors in the house with drop cloth, used tarp on the lawn to put the dirt on. When they left you barely new they were there. They ran the copper pipe (we did have the option for the plastic which was cheaper) but opted for the longevity of copper. Just a note it was brand new copper pipe right out of the plastic. Michaels father Vasyl came by to check to ensure we were ok. Michael called at the end of the day to find out if we had any question our to see if our exceptions were met and how the job went. We are very, very, very happy with the level of professionalism, knowledge, neatness & getting the job completed on time and with no stress to us the customer. If you are checking out companies that can do your job with out having to have your entire driveway, lawn, or any area on your property totally dug up this torpedo technique is fantastic. And Michael and the WaterGuard team is the right choice. Don't compromise. The mere fact I did not to stress nor have to regret our choice speaks volumes of these skilled tradesmen doing their craft.
I am taking the time to right this review because we have had to do quite a bit of hiring contractors lately and it can be very stressful and off putting. So I want to help to inform other homeowners that may be search for this type of service and provide some comfort and confidence in this excellent team. Hope it helps

We initially called Mike to scope the sewer line in our new house and to address a few other issues, and were curious about his take on a water intrusion issue in our basement. We found him to be very thoughtful and measured in his approach, and he helped us understand different aspects of each issue to consider while deciding which way to go. The pricing for waterproofing he quoted was competitive with other quotes we'd received. With that, and the confidence Mike inspired, we decided to bring on Waterguard for all of the jobs.

The work ended up being a pretty massive undertaking, and we felt Waterguard approached it very well - sending appropriately sized crews each day, logically working around challenges that arose, talking through each step and consulting with us on how to proceed. Igor, Sasha, and Vasyl all communicated thoroughly and managed the work well.

Mike was reasonable with pricing, reflecting the amount of work they were doing in the quote. Once the work started, the sewer line needed to be completely replaced, and while the initial quote couldn't take into account the entire line (as broken pipe blocked the camera from going further than a few feet), Mike adjusted the pricing-per-foot once it became clear the full amount of pipe that needed to be replaced.

The work was thorough and professional, and they went the extra mile on several improvements that were not part of what we hired them to do, but were bonuses that they elected to do to make sure they were leaving the basement plumbing set up in the best way it could be. All of this left us feeling like we were in good hands.

Simply fantastic service. We live in an old house - 130 years old - with many twists and turns to plumbing. For once the unstoppable force - Mike - triumphed over the immoveable object - a deeply embedded blockage. Prompt, extraordinarily courteous, efficient, and not only knowledgable but willing to answer every question as I lurked about to see the process and how they fixed it. They left the place in much better shape than they found it.

In late November discovered a waterline leak under the basement concrete slab. Fortunately it was draining into the weeping tile allowing time to research Contractors. Ended up with 4 quotes with Waterguard and another close in price. Selected Waterguard based on their expertise in trenchless waterline replacement, Michael answering all my questions, and their great reviews on HomeStars. Although intially I was not planning on doing the Backwater valve, Waterguard earned my trust, and it was added to the contract.
Waterguard did not disappoint, locates were done in 2 days, they showed up on time, protected the property, hand dug around the Gas lines that were very close to the water shut off, expertly shot the torpedo from inside the house to the water shut off valve outside going under a walkway and landscaping saving me considerable money vs open trenching. They then quickly installed the new 3/4" copper waterline, relocated the existing water meter and installed the new Backwater valve. All work was completed within 1 day with concrete finishing the following day. Would definetely recommend Waterguard for similiar work and will use them again without hesitation. Waterguard has earned my trust.

Great company to work with. Interviewed 4 companies and these guys came across as the best; and they are. Had to dig through a lot of tree and plant roots right at the property line. Wasnt easy. Cleaned up so well that you cant even tell they dug up a portion of the yard. Highly recommend.