GreenFox Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T6E 5E8
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Reviews for GreenFox Windows & Doors

Average customer rating:
9.6 10 (745 reviews)

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Private User
Private User
Private User reviews Fort Saskatchewan, AB
10/10

windows

Good service and good quality windows. Workers were very professional and on time. Cleaned up area after done. Had some issues and they were fixed timely and no . Overall good experience with all staff and will be using them again in spring.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for taking time and writing the great review. We are so glad to hear you are happy with our services. Merry Christmas!

F  from Edmonton
F from Edmonton
2 reviews Edmonton, AB
10/10

Replaced three windows

The company provided an excellent product and the installation was delivered in a professional manner. We are pleased with the windows and would not hesitate to recommend the company to others.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for taking time and writing the great review. We are so glad to hear you are happy with our services. Merry Christmas!

Peter in Edmonton
Peter in Edmonton
1 review Edmonton, AB
10/10

six windows and one patio door

Very good workmen, came on-time, very helpful and good products.
They did a good job of cleaning up after themselves and showed me how to work the windows and door.
I have now ordered two more windows.

Approximate cost of services:
$8,000.00
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Company Response

Thank you very much Peter for your kind words and support. GreenFox Windows and Doors will continue to provide quality product and service to our customers, so you will always have a positive experience. Merry Christmas to you and your family!

DougR in Edmonton
DougR in Edmonton
1 review Edmonton, AB
10/10

Windows and Siding

The installers were very professional and meticulous, they did a fantastic job. I will recommend them to my family and friends. The siding install made the windows stand out even more.

Approximate cost of services:
$15,000.00
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Company Response

Thank you very much Doug for your kind words and support. GreenFox Windows and Doors will continue to provide quality product and service to our customers, so you will always have a positive experience. Merry Christmas to you and your family!

Urock
Urock
4 reviews St. Albert, AB
5/10

Complete House Window and Door replacement

After reading the good reviews and getting quotes from others I decided to go with Greenfox despite the higher price to get a quality product and install, not so sure that was the correct decision in retrospect.

Ordered the windows July 28 and was promised a 8-10 week commencement date, which was longer then other companies by 2 weeks. The completion time was estimated at 5 days. The job started October 10 and was completed November 2nd. So almost 14 weeks before the job was complete. Keep that in mind when ordering.

The issues I had with the job:
1 - The bay window was order as one unit, Greenfox came out and measured for the bay window on three occasions so it could be one unit. Without anyone telling me before hand they showed up with three separate windows and ended up assembling them together onsite and capping the windows with aluminium. I specifically order full frame replacements for a reason to avoid capping, this is what they delivered. They refuse to do anything about this.
2- The doors Greenfox intalls are not custom, they take `standard' size doors and make them fit, in my case this resulted in two of the doors being raised 1.5 inches and the exterior door was again capped. The salesman does not explain this at time of sale.
3- The way they measure openings is 1/4 inch smaller than the previous windows which should leave a 1/8 inch gap around the window to be caulked. In general the gap around the frame that was caulked was larger then then this, so either the windows are measured differently or what was also said sometimes the factory will make a slightly different sized window then what is ordered.
4 - In general the caulking was quite bulky, could defiantly be neater, not sure if this is due to gap size.
5 - They install vinylbilt windows, one unit unit looks to be warped, Greenfox said they will replace the one unit which I hope they do and will update the review once it is done. Another window was likely not quite square as it had to be installed unlevel to open and close properly.

All in all for the money I would try my luck elsewhere next time.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you for your feedback. We're sorry you had a negative experience. We are looking into the situation to figure out what went wrong.

Mathewsinclair in Edmonton
Mathewsinclair in Edmonton
1 review Edmonton, AB
10/10

7 windows replaced

We bought new windows they are great and well priced. They installation went great the guys were awesome and efficient left no mess. I would recommend to anyone looking for new windows.

Approximate cost of services:
$8,600.00
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Company Response

Thank you very much for taking time and writing the great review. We are so glad to hear you are happy with our services.

Brian McKenna in Fort Mcmurray
Brian McKenna in Fort Mcmurray
1 review Edmonton, AB
10/10

install 10 windows/1 exterior door

We had 10 windows and our backdoor and screen door replaced/retrofitted to our home. The pricing was great, service and install were very good- we would recommend this company. Thank you Peter and Green Fox Windows for your great service and windows!

Approximate cost of services:
$11,000.00
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Company Response

Hello Mr McKenna, We would like to thank you for taking time to write the review and sharing your GreenFox windows & Doors experience.We will continue to provide excellent product and installation designed for your homes and consistently strive to make it the best buying experience for you and your friends in your future projects.

I & M Langridge in Edmonton
I & M Langridge in Edmonton
1 review St. Albert, AB
10/10

window replacement

Right from the beginning of our business with Green Fox everything has been great. The estimate and help in the selection of our windows, the installation and the inspection exceeded our expectations. The product is excellent for the price. Everyone we dealt with was courteous, prompt and knowledgeable. If you are looking for windows this is the place. I know we will be back for additional work. Thanks Green Fox.

Approximate cost of services:
$5,500.00
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Company Response

Thank you very much for your kind words and support. GreenFox Windows and Doors will continue to provide quality product and service to our customers, so you will always have a positive experience.

Azmina in Edmonton
Azmina in Edmonton
1 review Edmonton, AB
10/10

2 new bedrool windows

Green Fox doors and windows was a great company to deal with. The product they sell is very good quality. The installers are efficient and knowledgeable. The staff at the office are great and very friendly. Overall we are very impressed and would recommend this company to anyone looking to get new windows. Thanks

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much Azmina for your kind words! We are happy to hear you that you like your new windows.

Stan L from Edmonton
Stan L from Edmonton
5 reviews Edmonton, AB
10/10

Full House Window Replacement - 16 in total

We had all the original windows replaced this summer by Greenfox. Our salesman was quite thorough and answered all our questions. The 16 windows were done over a 3 day period, and our installers were awesome....very professional, kept us informed at all times. No mess was left behind. A followup inspection was performed a few days later. If I had more windows, I would use them again.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Stan for your kind words! We are happy to hear you that you like your new windows.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GreenFox Windows & Doors

GreenFox Windows and Doors is a Alberta owned and operated company. We use only the highest-quality products on the market in all of Canada. Our windows are designed to the highest standards and as a result, require no maintenance beyond the occasional cleaning. Technologically advanced components are designed to ensure complete reliability for years to come. In fact, we chase perfection and are committed to zero defects which enables us to offer a Lifetime Warranty on every window we provide to you. Our team of professionals are proud to help you even after the job is complete. If you are in market for new windows and doors then give GreenFox a call. We have offices located in Edmonton, Red Deer, Calgary, and Lethbridge.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Sales, Installation and Repairs
BRANDS
GreenFox, VinylBuilt, Cobra, Novatech, Trimlite, & ODL
STYLES
Awning, Casement, Slider, Double Slider, Hung, End Vent, Picture, Fixed, Hopper Windows and Combinations.
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
https://www.greenfoxwindows.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
200
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.