GreenFox Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T6E 5E8
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Reviews for GreenFox Windows & Doors

Average customer rating:
9.6 10 (745 reviews)

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Gwen in Calgary
Gwen in Calgary
4 reviews Calgary, AB
9/10

New entry doors

I had 2 entry doors replace (front and back). The doors look great. Very good quality. The installation was done well and clean up was good. The sales and service mgr were very knowledgeable and helpful. The only reason I am giving it a 9 is because I got a call for installation for October only to have them call the day they were suppose to be out to say only one of the doors was in and they would have to wait until the other door came in. I understand the supply chain issues. From date of ordering to installation was approx 9 months.
I am happy with the service and the doors and would recommend Green Fox

Approximate cost of services:
$5,051.00
0 of 1 people found this review helpful.
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Company Response

Thank you Gwen for your business and great feedback. We apologize for the delays.

pj.smith
pj.smith
0 reviews Calgary, AB
10/10

New Windows install

Great crew working in extreme cold i was very impressed and would not hesitate to use your services on our next project. We just had your QC person do his final inspection great service all round. We are enjoying our new windows in these -30 conditions. Thanks for a great product and service!!

Approximate cost of services:
$5,800.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your bsuiness and great review. We are glad you like our windows.

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

3 Windows and a patio door replacement

The workers were prompt, conscientious, efficient and proficient! It was a chilly day, and they worked in a timely manner to complete the project. It was our second project with GreenFox, and we would use their services again.

Approximate cost of services:
$700,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your business and great review. Happy New Year from all of us at GreenFox!

sheldon.lazorko
sheldon.lazorko
0 reviews Calgary, AB
10/10

Window Installation - Extreme Cold

Window installation was professional and quick when the weather cooperated. In cold weather conditions they could not properly install windows so we waited for the perfect day. The team was professional and focused on completing the task - 7 windows in total - cleaned up the jobsite - very satisfied with the installation.

Approximate cost of services:
$8,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your business and great review, Sheldon. Happy New Year from all of us at GreenFox!

Len
Len
1 review Spruce Grove, AB
10/10

Windows

The guys were good and new what they were doing. Laid flooring covers down the floor and cleaned up nicely. Took all the old windows and garbage away.

Approximate cost of services:
$9,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your business and great review, Len. Happy New Year from all of us at GreenFox!

Private User
Private User
Private User reviews Edmonton, AB
10/10

New exterior door

Good service, door fit perfectly. Installers came when they said they would and installed the door properly

Approximate cost of services:
$2,100.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your business and kind words. Merry Christmas and a Happy New Year to you and your family.

nlolane
nlolane
1 review Sylvan Lake, AB
9/10

Installation of 3 outside doors

Initial contact with sales (Vlad) excellent. Complete demonstration of door options. Went above and beyond. Installation quick and very professional. My only comment (9 /10 instead of 10/10) was that new door frame (bottom sill) was slightly narrower than old door, and a gap exists between my finished patio and new door frame. I will need to fill this in summer. I found this myself and wasn’t informed by installers. However, installation was very well done. Entire area cleaned and left in spotless condition.

Approximate cost of services:
$5,600.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your business and great feedback. Please contact your project manager if you need any assistance. Merry Christmas and a happy New Year to you and your family.

dposmituck
dposmituck
1 review Chestermere, AB
9/10

Home office window replacement

We had a large 81 x 69 inch window replaced in our home. Removing the old window and installing the new window took less than 3 hours to complete. There was no damage to the existing exterior cladding and overall really pleased with the quality of the installers workmanship.

Approximate cost of services:
$2,800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your business and kind words. We really appreciate it.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Patio door replacement

Great experience. Very clean and the door looks great both inside and out! 10/10 would recommend.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your support and great review. It means a lot to us!

Rachel in Edmonton
Rachel in Edmonton
1 review Edmonton, AB
0/10

Poor customer service

Our windows are fine but our door installation has been a disaster. First it took over 6 months to arrive, when we finally got an install date no one showed up. We wasted our entire afternoon waiting for a no-show without even the respect of a phone call. The company never called to apologize, apparently rebooked us in for another date (that does not work for us) without even asking. I am continually calling them and no one ever gets back to me. As of writing this I am still waiting on a reply.

This company is fine as long as absolutely nothing goes wrong. If you have any issues or actually need to talk to anyone during the process, they will be useless. We will definately be going to another window provider for the rest of our house.

Approximate cost of services:
$8,500.00
2 of 2 people found this review helpful.
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Company Response

Hello Rachel. We really sorry the things did not go as expected and we will be looking into it to see what went wrong. The six month for delivery is very fast these days, unfortunately due to Covid19 every industry been effected and for custom doors it could take up to twelve month now and much more money. Customer satisfaction is our priority and we working hard to make sure everyone is taken care of.
We apologize for any inconvenience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GreenFox Windows & Doors

GreenFox Windows and Doors is a Alberta owned and operated company. We use only the highest-quality products on the market in all of Canada. Our windows are designed to the highest standards and as a result, require no maintenance beyond the occasional cleaning. Technologically advanced components are designed to ensure complete reliability for years to come. In fact, we chase perfection and are committed to zero defects which enables us to offer a Lifetime Warranty on every window we provide to you. Our team of professionals are proud to help you even after the job is complete. If you are in market for new windows and doors then give GreenFox a call. We have offices located in Edmonton, Red Deer, Calgary, and Lethbridge.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Sales, Installation and Repairs
BRANDS
GreenFox, VinylBuilt, Cobra, Novatech, Trimlite, & ODL
STYLES
Awning, Casement, Slider, Double Slider, Hung, End Vent, Picture, Fixed, Hopper Windows and Combinations.
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
https://www.greenfoxwindows.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
200
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.