GreenFox Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T6E 5E8
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Reviews for GreenFox Windows & Doors

Average customer rating:
9.6 10 (745 reviews)

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adamtobia5
adamtobia5
0 reviews Edmonton, AB
10/10

Windows and Patio Door

Greenfox is an amazing company to work with from start to finish. This is our second project with Greenfox to finish the remaining windows for the Upstairs and Main floor. Additionally, we included the Patio Door to be replaced.

We got in touch with Gor to do the measurements, and paperwork. Gor is great in the sense that he provides suggestions and feedback during the consultation meeting.

When it came to installation date, we had Milan and Igor as our installers. Very friendly to our children, dropped sheets to ensure a clean runaway, greeted us every morning, and attentive to details.

Overall, the experience this second go around with Greenfox is repeatable to the first time. Based on our experience and friends' experiences, we always recommend Greenfox because they care for their customers. Top notch service!

Approximate cost of services:
$22,000.00
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Company Response

Thank you so much for letting us and the community know about your fantastic experience with us! Gor, Milan and Igor will love to read the kind words you left about their service! Thank you again for the feedback, it is highly appreciated!

Carolyn Kremer from Calgary
Carolyn Kremer from Calgary
3 reviews Calgary, AB
10/10

New Windows

GreenFox Windows and Doors impressed me from the start. Their sales representative arrived in a vehicle reflective of their business. He was knowledgeable and professional, and brought with him the tools he needed. Their product was completed when promised. The installation crew were also polite and professional, completing their work quickly and efficiently. Their administrative staff is receptive to questions and follows up with any requests quickly. A very nice company to work with. I love my windows and look forward to many years of enjoying them.

Approximate cost of services:
$17,000.00
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Company Response

Thank you so much Carolyn! We are thrilled you had a great experience with us. Your review made our day! It lets us know we are making customers happy and doing something right.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Project

Great service, installers kept me in the loop and were professional. The windows look great.

Approximate cost of services:
$18,000.00
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Company Response

We are glad we could be of service and appreciate the kind words! Thank you so much!

Private User
Private User
Private User reviews Beaumont, AB
10/10

Windows and door supply and install

Greenfox provided me the best price when I started getting quotes to replace the windows and main door for my home. They also brought me to their showroom to show the quality of the product and explained the installation process. They were very professional, courteous and we were kept in the loop at all times as there were extended lead times associated with the products we ordered. Overall, we are very happy with both the products and service provided to us.

Approximate cost of services:
$23,400.00
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Company Response

Thank you very much for your business and great support. It means a lot to us.

Private User
Private User
Private User reviews Calgary, AB
10/10

Window replacement

We have been very impressived with GreenFox at every step in the process. From the initial meeting to final installation, the service has been top-notch. Everyone has been knowledgeable, up-front, and friendly. Prices were also very competitive.

Igor was our initial point of contact. He had a firm knowledge of the products and the respective pros and cons. He guided, but did not push, us in choosing the products that worked best for our situation and budget.

The installation crew, led by Oleg, was very professional and courteous. They were extremely respectful of the space. The covered all floors and completely cleaned up behind themselves.

I would not hesitate to recommend GreenFox.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your business and kind words. We really appreciate it.

derek.carroll
derek.carroll
0 reviews Calgary, AB
10/10

Door replacement

Older door was sticking constantly and fairly crafty. The workman arrived on time and were very professional. They determined that the door frame had become somewhat off square due to the age of the house (50+) years and some settling that had occurred.

New door works fine but the epoxy used to square the frame was quite odorous. It actually made the dog ill on one occasion.

We are very pleased with the new door.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to review us! We highly appreciate your business and kind words.

Dana
Dana
3 reviews Calgary, AB
10/10

Window Replacement

We just had a number of windows replaced by Green Fox and I would highly recommend them! Vlad was our sales rep and was super responsive and completely answered all my numerous questions to him. Also, our windows were manufactured on schedule.

Our installation team consisted of Victor, Sergey, Alex, and Michael who were phenomenal as they completed the install faster than expected, managed to reuse all of our existing trim, were super friendly, and did an amazing job with the cleanup. We are extremely happy with the new windows and our house feels so much warmer with this upgrade!

Approximate cost of services:
$170,000.00
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Company Response

Thank you Dana for your business and these kind words. We really appreciate it.

Katelyn in Calgary
Katelyn in Calgary
2 reviews Calgary, AB
2/10

Do not recommend

We had two windows and one sliding door replaced by GreenFox.

The windows were installed first. The installers were friendly enough, but the vinyl of the window frames were full of scratches and one window unit had scratches on the inner glass pane and glue squeeze out on the side. When I pointed this out, I was told that I was being too picky and that I should expect scratches because they can't transport them without scratching/denting them. The exterior caulking was so sloppy that they agreed to re-do it, with only slightly better results the second time.

They agreed to replace the sealed units with the defects and one was eventually replaced after 3 previous visits with units showing even worse defects than the original. The second sealed unit was never replaced because after 5 visits with units more defective than the original, I finally gave up.

The sliding door we had installed has had to be repaired 3 times already with the lock mechanism of the handle only working for 2 weeks at a time between repairs. On installation, they told us they'd have to screw in our vinyl siding to make the door work, leaving us with 5 large, unevenly spaced silver screw heads above the door, which looks terrible.

After installation of both the windows and doors, I was surprised that there was no effort made to clean the glass and when I asked about this, I was told "we don't get paid to clean windows".

Only bright spot was that office staff were lovely (Starla?) and the service guy (Dimitri) who came multiple times with the replacement units was very helpful and even made the effort to buff out some of the scratches that were dismissed by the original installers.

Approximate cost of services:
$5,000.00
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Company Response

Hello Katelyn. Thank you very much for your feedback. First of all, we would like to take a moment and apologize for your experience with us and for the inconveniences it caused you. Your file has been transferred to an upper management , you should hear from us shortly. Thank you.

markpo81 in Toronto
markpo81 in Toronto
1 review Edmonton, AB
10/10

Bedroom Windows WOW WOW WOW

All I can say is wow wow wow , what a outfit , from the time the salesman walked into my home till the windows were installed today everything has been grade A . When they left today you would have never known they were in my house besides the beautiful windows they left behind . Really dont look any further then Green Fox

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your great review. It's very important for us to know you are happy with your project.

Gordon in Toronto
Gordon in Toronto
3 reviews Edmonton, AB
10/10

Basement window replacement

I had three basement windows replaced by Green Fox last month. They showed up as scheduled and completed the job by Late afternoon. It was a very professional job and they did a good job cleaning up afterwards. The new windows look great and I am very pleased. I would recommend Green Fox to anyone looking to upgrade their windows or doors.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Gordon for your feedback. We really appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GreenFox Windows & Doors

GreenFox Windows and Doors is a Alberta owned and operated company. We use only the highest-quality products on the market in all of Canada. Our windows are designed to the highest standards and as a result, require no maintenance beyond the occasional cleaning. Technologically advanced components are designed to ensure complete reliability for years to come. In fact, we chase perfection and are committed to zero defects which enables us to offer a Lifetime Warranty on every window we provide to you. Our team of professionals are proud to help you even after the job is complete. If you are in market for new windows and doors then give GreenFox a call. We have offices located in Edmonton, Red Deer, Calgary, and Lethbridge.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Sales, Installation and Repairs
BRANDS
GreenFox, VinylBuilt, Cobra, Novatech, Trimlite, & ODL
STYLES
Awning, Casement, Slider, Double Slider, Hung, End Vent, Picture, Fixed, Hopper Windows and Combinations.
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
https://www.greenfoxwindows.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
200
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.