Peter Power came promptly to deal with a mouse issue. He identified the possible points of entry and fixed all that he reasonably could, and made suggestions as to how to resolve a couple of problems that needed more attention. He was professional, courteous and made me feel very comfortable dealing with a "delicate" issue. I had checked out the prices of some other companies. I was impressed with the amount of time he took to make sure he found all of the entry points given his reasonable price. I hope I don't need his services again, but I highly recommend him to those who do.