Tiles R Us

Tile and Grout Cleaning
Toronto ON M6M 0A3
Write a Review
Write a Review

Recommended Professionals

93%(10 reviews)
91%(8 reviews)
65%(5 reviews)
93%(10 reviews)
91%(8 reviews)
65%(5 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Tiles R Us

Average customer rating:
9.3 10 (135 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
8/10

Shower stall floor & wall tile surface and grout restoration.

Works were done well and good, however, for the next unit to be done they wanted to charge additional $100 for re-grouting of floor "if needed". The "if needed" is a big question mark because it will subject to their personal discretion. This means from an agreed price of $499, it will be increased to $600 per stall or an increase of 20%.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks for making it clear the "Work was done well and good" however during the job we realized the shower stall have been poorly maintained and have been experiment with, in a wrong way several times by someone or some people not trained in these area.
When we removed the caulking we realized that their might be possible water leakage to the drywall.
We took care of the above mentioned issues with the shower stall which is above the job discretion and still billed the client $499 even though we are supposed to charge extra.
The Client was adviced afterwards that shower restoration with repairs will be $599.

scaelers in Toronto
scaelers in Toronto
2 reviews Toronto, ON
10/10

Tub Sorrund Cleaning & Regrouting

Work was completed in a timely and professional manner - the shower looks brand new! Very pleased with the results.

Approximate cost of services:
$599.00
Was this review helpful?
Company Response

Thank you for your business

RR from Mississauga
RR from Mississauga
2 reviews Mississauga, ON
10/10

Shower Stall Restoration

Good work! Started and finished on time. Nice results. The shower stall looks so much better.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your business.

kbradford in Toronto
kbradford in Toronto
1 review Toronto, ON
10/10

Shower stall Restoration

The work was exceptional and professional. They even went above the call of duty and did extra work to improve the overall appearance of the bathroom. I would definitely higher them for other jobs in my home, and I would recommend them to friends and family. Thanks again!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for your business

pat_c1960 in Hamilton
pat_c1960 in Hamilton
2 reviews Hamilton, ON
10/10

Marble and Porcelain Tile restoration & Sealing

Owen is a great, hard worker. He is very passioniate about doing a great job. This the second time I've used him and he is very professional, always on time, and deficated to his work. He is very knowledgeable. Thanks for a great job. Pat

Approximate cost of services:
$574.00
Was this review helpful?
Company Response

Thank you very much for your business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Marble tile repair

Great experience with this company! My marble kitchen island was damaged and they restored it and looks brand new!! Even after the job was completed he came back to ensure my kitchen was spotless and no marble dust anywhere. If you are looking to repair any marble this company does great work and has excellent customer service!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you very much for that review. Enjoy your countertop

jules
jules
1 review Mississauga, ON
10/10

Shower Stall Regrouting

Extremely satisfied with the work done. Owen worked nonstop for 12 hours and completed the job in one day. The bathroom was left in an immaculate condition. Almost no detectable evidence remained after Owen had cleaned the work area. I wish he had taken before and after pictures of the work site so that you could truly appreciate the amazing condition he left the bathroom in.
I will gladly recommend Tilesrus to anyone who needs this type of work done.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

I enjoyed your hospitality during the project. Thanks for your business

Jen
Jen
1 review Toronto, ON
10/10

Slate floor Tile and Grout Restoration & Sealing

My floors have never been so clean, you could eat off them. I'm amazed. The job was done very well and I would gladly recommend their services to friends.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks for that great review.

northyorkmaison
northyorkmaison
3 reviews Toronto, ON
8/10

Tile and Grout Restoration & Sealing

I was surprised by the final cost so was not prepared with the right amount of cash, and they don't accept credit cards. Yes, credit card companies charge a ridiculous amount, but that is the cost of doing business in this day and age. I also recommend customers measure and calculate the square footage themselves first.

Approximate cost of services:
$880.00
Was this review helpful?
Company Response

The final amount you said you were surprised about was included in the contract that you signed at your home prior to the start of the work. In keeping with our company policy, you were advised prior to the job date to measure the area to be cleaned so as to have an idea of what the final cost will look like. Once our specialists arrived at your home, the same area was measured and together the exact square footage confirmed before work began. That you were surprised by the final cost is not our making. Although we do not accept credit cards, our preferred methods of payment include debit payment, interac money transfer, commercial cheques and cash. We did a fantastic job for you just like we did for your brother that refereed you to us. Sad to hear the review is not about the quality of the work done.

chenier_fran in Virgil
chenier_fran in Virgil
1 review Thorold, ON
10/10

Shower Restoration

Owen was absolutely wonderful
His workmanship is meticulous and professional
We scheduled our appointment on short notice and provided an estimate which we more than happy with
He was very punctual,diligent and we highly recommend it
My shower stall and floor sparkle like new

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tiles R Us

At TilesRus, we've got all your needs covered from Tile and Grout Cleaning and Restoration to Marble Restoration and Polishing. Don't hesitate to ask us a question or inquire as to why a certain process has to take place. All of our staff are friendly and knowledgeable and we have ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Tile and Grout Cleaning pros in Richmond Hill?