Rodex Enterprises Corp.

Countertops
AB T2E 6Z6
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Countertops
Rodex Enterprises Corp.
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95%

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Reviews by rating (past 12 months)

Reviews for Rodex Enterprises Corp.

Average customer rating:
9.9 10 (30 reviews)

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Tim & Heather  Beadle from Calgary
Tim & Heather Beadle from Calgary
3 reviews Calgary, AB
10/10

Installation of Granite Countertops

From start to finish Eileen and Joe at Rodex walked us through the project... educational, reliable, exact measurements and excellent customer service. You can't go wrong with Rodex! Great value .... hundreds $$$ below all other companies!

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tim & Heather:

Thank you very much, Joe and I are very grateful for the positive review about your project. We aim to offer our best service and quality at a competitive price to all our customers. We are glad that the way we approach our business is acceptable and will try to improve more as we grow. Take Care!

Cheers,
Eileen

Eva from Calgary
Eva from Calgary
2 reviews Calgary, AB
10/10

Kitchen renovation - island countertop

Rodex was recommended to us by the tile retailer, where we were purchasing our back-splash tiles. We had pretty good idea what we wanted for our L-shaped island with the cooktop in it. We went to Rodex to look at some options and samples, and although the front door to their showroom was locked there was a note on the door directing customers to the back entrance. We walked around the building and knocked on warehouse door. And this is how we met Joe, business owner who was working with the crew in the shop on a few beautiful stone pieces that he proudly show us and explained the process. Since Eileen was away, Joe showed us around and gave us samples to take home. Eileen followed up later on the same day with the phone call and asked us many questions. We sent her photos and plans of our kitchen and the quote for island quartz countertop promptly followed. We were very impressed how fast and smooth everything went how competitive their pricing was and how wonderful and personal Joe and Eileen are. There were no gimmicks, no hidden costs and our awesome countertop was installed about a week later. We love it. There was one small mark on a seam that needed a bit of touch up and it was promptly fixed by Joe who stopped by our house on Saturday. We would highly recommend Rodex to anyone searching for the custom stonework, best pricing and best customer service in town!

Approximate cost of services:
$2,000.00
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Company Response

Hi E & D:
Thank you very much for giving us the opportunity to offer our service. Because this is a family operated business, I do apologize for the inconvenience of using the back door, during my absence, due to my need to attend to our children. To accommodate, I do offer (by appointments only) service on Saturdays and after hours. Joe and I are very happy that you both loved your Island. We appreciate all the details and awesome comments about your experience with our company.
THANK YOU :)
Best Regards, Eileen

Alan from Calgary
Alan from Calgary
2 reviews Calgary, AB
10/10

Granite Counter top

Award winning Rodex Corp. is very well deserving of their recent award. From the beginning with Eileen's excellent consulting advise to competitive pricing and final completion by Joe's skillful master craftsmanship, they are truly the best you can ask for. Congratulations to the A Team!

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Nothing
Any advice to offer fellow homeowners facing a similar project?
Consult Eileen
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Company Response

Hi Alan:

Thank you very much for your wonderful comments.

My rule of thumb is to treat people the way I want to be treated and then I'll know how they want to be treated. You and Melinda were a joy to work with and I learned a lot from your project.

Thank you for trusting us with your project! I knew Joe would try his very best to utilize the material chosen to justify the best outcome for your project.

Best of Luck with your GOALS and future adventures!

Sincerely,
Eileen

Kyle J from Calgary
Kyle J from Calgary
2 reviews Calgary, AB
10/10

Countertop replacement

I just wanted to follow up Christina D's review with a few pictures of the project. Joe and Eileen were amazing to deal with and we couldn't be happier with the results.

Approximate cost of services:
$1.00
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Company Response

Thank you Kyle for your feedback and the lovely pictures, you and Christina made it very simple for me with respect to the paperwork. You both knew exactly what you wanted and the only difficult part was for Joe to implement your ideas with the material you've chosen. Joe's extra care with fabrication is what made the difference with the end result. We're glad you are happy with the countertops.
Sincerely,
Eileen

Christina D from Calgary
Christina D from Calgary
1 review Calgary, AB
10/10

New counter tops

We had a tricky installation. It involved removing the old granite counters and not breaking the glass tile back splash. The old counters were a custom thickness so our new counters needed a mitred edge. One section of our counter has an inside rounded corner which doesn't play nice with the required mitred edge to match the thickness. There was also the issue of one of the counters sitting on top of the granite and having to slide the old counters out and the new counters in with the cupboard sitting on top. All in all - a huge mess. We had other companies in - citing that this job was very difficult, that the back splash would be ruined, that we would have to get a carpenter in to build a sub-counter, that we would have to go 10 days with no counter tops, sink, stove etc and on and on and on. We were completely deflated. We persevered, found Home Stars, found Joe and wow! I could not be happier. He came in, found solutions to all our issues and went into planning mode. I admit, I was very hesitant as he does old school templating and was very honest in that he couldn't guarantee that no tiles would be broken. He should have! His team did an amazing job. They templated with the counters in, came 3 days later to both remove and install the new counter in the same day. We didn't miss a beat! As well, Joe told us he would have to deal with the edge on the rounded bit in a less than ideal way but we had heard that from the other people who quoted the job so we were prepared for that. Well, Joe took the time, did some research and found a way to give us the clean, seam free edge we wanted on our rounded counter top. Talk about going above and beyond. The clean up was very minor. The tile back splash only suffered one very minor nick that we could easily cover with a vase. We had a slight warranty issue and Joe was out immediately and resolved it 100%. I'm a girl of relatively high expectations and they were exceeded. Joe was calm, easy to deal with, very reassuring and funny. Eileen was great. The process from first appointment to the follow up warranty issue was flawless. They are totally focused on the customer experience with the added bonus of a high quality install. We had no issues at all. Their show room isn't extensive but we knew what we wanted and they were able to give us plenty of options. They have many slabs on site to look at it. I could go on... Fantastic! We LOVE our new counters.

Approximate cost of services:
$6,000.00
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Company Response

Hi Christina:
Thank you very much for spending time in writing these thoughtful and thorough details about your Quartz countertop project.
Our whole team was very excited about the surprised "curved mitre" edge profile look which Joe had prepared.
I am so glad that you are happy with the outcome.
Thank you for believing in our company even when our showroom did not display Joe's capabilities and his old schooling methods did not scare you off.
Joe and I are extremely greatful for all your kind words and very thankful to you, for already sending your friends our way.
Cheers,
Eileen

Michael from Calgary
Michael from Calgary
1 review Calgary, AB
10/10

Kitchen Counters

Rodex installed quartz counters in our kitchen. Joe and his team did very high quality work at a super competitive price. Their customer service was amazing and Eileen was always available to answer our questions. I've recommended Rodex to my friends and they have been equally impressed.

Approximate cost of services:
$2,500.00
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Company Response

Hi Michael:

Thank you very much for all your kind words in helping our company grow. We appreciate all your referrals and will definitely try to maintain our quality of service.

Joe and I look forward to assisting you with any future Quartz (man made stone)/Granite (natural stone) inquiries or concerns.

Best Wishes from the Rodex Team!

Cheers,
Eileen

Pam Weinberger from Calgary
Pam Weinberger from Calgary
11 reviews Calgary, AB
10/10

Granite countertop installation

Super happy with the service and quality of work with Rodex. Eileen is great to deal with and Joe does a great job. He makes sure you are happy with the quality and will correct any issues you may have. They have installed a granite counter top in one home for us and a quartz countertop in another we were renovating. We also had them come to our personal house to fill some pitting in our granite countertop (a bad job from another company we previously used). All three times, the work was great! Pricing is fair. Would highly recommend them.

Approximate cost of services:
$9,000.00
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Company Response

Hi Pam:

We really appreciate all the opportunities you've given us on your personal and renovation projects. Joe and I really enjoy working with you.

It's great to hear that everything went well and I hope everyone's enjoying the countertops.

THANK YOU :)

Cheers,
Eileen

Al from Calgary
Al from Calgary
1 review Calgary, AB
10/10

Countertops

This review is long overdue, but better late than never. We went to Rodex (Apr 2014) based on a recommendation from my brother-in-law who had used Rodex for a recent kitchen reno.

Anyways, we met with Eileen and discussed our plans. She was very knowledgeable and provided great suggestions. She understood our vision and provided samples for us to take home. She was able to source a kitchen sink for us as well.

Joe came to the house to do the measurements and provided suggestions on maximizing the counterspace. He has years of industry experience and it showed!

The install took a couple of hours and the crew was very professional (they even took their shoes off at the door).

You'll know right away that Rodex is honest and not looking to screw you around. They pride themselves on offering a great service, in which they did!

We're very happy with our countertops and would highly recommend them to our friends. You'd be hard pressed to find another company in town that's cheaper than them.

Thanks,
Al and Ro

Review has 1 previous version
Approximate cost of services:
$3,400.00
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Company Response

Hi Al and Ro:

Thank you very much for your wonderful review. I'm glad to hear about the positive feedback about our service and will continuing to promote the same.
I hope you will enjoy your countertops as much as I had enjoyed assisting you with your project.
Please thank Anthony for referring such an awesome family our way.

Take Care!
Warm regards,
Eileen

guy gulko from Calgary
guy gulko from Calgary
1 review Calgary, AB
9/10

install counter tops

I got what I asked for with lots of helpful advice . I would definitely use them again if I need any more counter tops in the future . thanks guy gulko

Approximate cost of services:
$3,000.00
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Company Response

It's been a pleasure to be able to offer our service for your Quartz countertops. Thank you very much for considering us again in the future. Best Regards, Eileen.

julie from Calgary
julie from Calgary
3 reviews Calgary, AB
10/10

kitchen counter top

Very professional and attentive service. The counter top was installed within a weekend. Eilleen make sure that you are satisfied by coordinating everything at an unbeatable price. I would use Rodex again and recommend their service for any renovation project!

Approximate cost of services:
$3,800.00
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Company Response

Hello Julie:

Thank you very much in trusting us with your Quartz countertop project.
Good Luck with the rest of your reno
Joe & I wish you all the best
Sincerely,
Eileen

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rodex Enterprises Corp.

OFFICE HOURS: 9: 30am-4: 30pm (Mon-Friday) 10am-3pm (Sat) After Hours/ Holidays (By Appointments Only) REVIEWS: Facebook: www. facebook. com/ rodexenterprisescorp Reviews: Read our customers' reviews with HomeStars View us: BBB, Googles, Instagram RODEX TEAM INFO: *"RODEX ENTERPRISES CORP. " is a family operated custom stonework/ fabrication company. * RODEX TEAM ...
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